Issue with media (mp3, dvd sound, playing)


  1. Posts : 2
    Windows 7
       #1

    Issue with media (mp3, dvd sound, playing)


    Hi!

    I have an HP laptop that I purchased over a month ago and the other day it was playing music files just fine, however now it isn't. The sound devices are working properly and I updated the drivers and still no go. I can hear music online as well as little sounds from the mouse and etc. Yet whenever I try to play my music from my computer's hard drive it a FAIL. I can't play it in Windows Media Player, itunes, media center or anything. If anyone can offer some assistance please do!

    Thanks in advance :)

    - Kristy
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    As this recently happened, use the System Restore function and restore the PC back to a date when it did work. System Restore can be accessed from Start/Programs/Accessories/System Tools. System Restore will not affect (remove) any user data or e-mails.
      My Computer


  3. Posts : 2
    Windows 7
    Thread Starter
       #3

    thank you so much Fireberd!! it worked!!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    ks23 said:
    Hi!

    I have an HP laptop that I purchased over a month ago and the other day it was playing music files just fine, however now it isn't. The sound devices are working properly and I updated the drivers and still no go. I can hear music online as well as little sounds from the mouse and etc. Yet whenever I try to play my music from my computer's hard drive it a FAIL. I can't play it in Windows Media Player, itunes, media center or anything. If anyone can offer some assistance please do!

    Thanks in advance :)

    - Kristy
    Try re-installing the audio driver.

    Let us know if you need help with it


    Ken
      My Computer


 

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