Full Surround Sound Not Working!

Hello, recently I upgraded my computer OS from Vista to Windows 7 and I gotta say I'm impressed. But what I'm not impressed about is the sound problem I'm dealing with now. I recently downloaded the latest RealTek Hd Audio Manager program (2.44) for my computer and for my 5.1 speakers I only get sound from the from the front two speakers, the center speaker and my subwoofers. So basically the two speakers behind me have no audio coming out of them what so ever. It's not the speakers or the sound card, because when I do the test play on the RT HD Audio Manager ( the blue play button in the box ) I get sound confirmation from each peripheral. So I also e-mailed RealTek's tech support and haven't gotten any reply. So I was wondering if anyone else had this problem and is there anyway to solve it with options here and there. Thank you so very much.

I have the same problem any ideas about how to fix it?

Sanzone said:

Hello, recently I upgraded my computer OS from Vista to Windows 7 and I gotta say I'm impressed. But what I'm not impressed about is the sound problem I'm dealing with now. I recently downloaded the latest RealTek Hd Audio Manager program (2.44) for my computer and for my 5.1 speakers I only get sound from the from the front two speakers, the center speaker and my subwoofers. So basically the two speakers behind me have no audio coming out of them what so ever. It's not the speakers or the sound card, because when I do the test play on the RT HD Audio Manager ( the blue play button in the box ) I get sound confirmation from each peripheral. So I also e-mailed RealTek's tech support and haven't gotten any reply. So I was wondering if anyone else had this problem and is there anyway to solve it with options here and there. Thank you so very much.

Its either a driver issue, or a configuration issue. Was the driver you downloaded a win 7 driver or vista driver? what ever driver worked for you in vista will work here in win 7. It will need to be installed in "compatibility" mode.
To install in compat>right click the installer>properties>compatibility>check vista.

You can check to see if your current driver is installed and working by going into device manager. type device manager in search>go to the sound tab. make sure there are no yellow triangles (not working) on it. Also check to see if there are any unknown devices with yellow triangles on them

Sometimes it helps to un-install the driver and let win 7 find a new one.


If that doesnt help we can go and re-configure the sound control panel settingws.


Let us know if you need help with this

Ken

Updating the audio driver might help :)

zigzag3143 said:

Sanzone said:

Hello, recently I upgraded my computer OS from Vista to Windows 7 and I gotta say I'm impressed. But what I'm not impressed about is the sound problem I'm dealing with now. I recently downloaded the latest RealTek Hd Audio Manager program (2.44) for my computer and for my 5.1 speakers I only get sound from the from the front two speakers, the center speaker and my subwoofers. So basically the two speakers behind me have no audio coming out of them what so ever. It's not the speakers or the sound card, because when I do the test play on the RT HD Audio Manager ( the blue play button in the box ) I get sound confirmation from each peripheral. So I also e-mailed RealTek's tech support and haven't gotten any reply. So I was wondering if anyone else had this problem and is there anyway to solve it with options here and there. Thank you so very much.

Its either a driver issue, or a configuration issue. Was the driver you downloaded a win 7 driver or vista driver? what ever driver worked for you in vista will work here in win 7. It will need to be installed in "compatibility" mode.
To install in compat>right click the installer>properties>compatibility>check vista.

You can check to see if your current driver is installed and working by going into device manager. type device manager in search>go to the sound tab. make sure there are no yellow triangles (not working) on it. Also check to see if there are any unknown devices with yellow triangles on them

Sometimes it helps to un-install the driver and let win 7 find a new one.


If that doesnt help we can go and re-configure the sound control panel settingws.


Let us know if you need help with this

Ken

Hi Ken,
I tried both methods but still can't get my rear speakers to work.

Here's a picture of the Device Manager method.


And, here's a picture of when I tried to run it in compatibility.
I'm not sure if i followed your instructions properly for this step but I right clicked the Setup.exe , went to properties, then went to Compatibility tab and switched it to Windows Vista. Then I ran the Setup.exe again, and it made no difference.

I downloaded the driver update from RealTek's website:
Realtek
And it's up to date and says it's for both Vista and Windows 7.

Please help with the next step.

Have you tried digging a little bit deeper into the Speakers and Headphones Properties, there is an Enhancements tab which you can tick/untick.

manhunter2826 said:

Have you tried digging a little bit deeper into the Speakers and Headphones Properties, there is an Enhancements tab which you can tick/untick.

Yes I have. The only options I get under the Enhancements tab are:
Environment
Voice Cancellation
Pitch Shift
Equalizer
Swap Center/Subwoofer Speaker
Loudness Equalization
Bass Management
Room Correction

Bumping for possible fix.

what are you using that you hear the sound? i think it may not be a problem with the driver so much as it may be the program or other things. you really did not give too much info.

I had similar problems with 5.1 surround with win7. I finally found a setting call speakers fill that needed to be checked and all of them started working.