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Windows 7: Headphone jack issue in W7 ?!?

04 Apr 2010   #1

win 7
Headphone jack issue in W7 ?!?

I SOLVED this in my reply below!

Hi everyone,

I have updated my Compaq Presario V3030CA to Windows 7 Home Premium and only since then I have not been able to use my headphone jack for audio.

I have read many threads on this issue in this forum and elsewhere on the Internet, tried several of the solutions offered but to no avail...

As with many others, I do get sound through the laptop speakers. When I plug in my (perfectly working) pair of headphones, the sound on the speakers does not turn off and of course I am not getting anything in my headphones.

Here is what I see when I go to the Control Panel/Sound. In Playback, I get Speakers - High Definition Audio Device - Default Device. Clicking on its Properties I see the High Definition Audio Device driver is from Microsoft. I have tried to disable, uninstal, update this driver but to no avail. I have also tried to replace it with other drivers recommended in different forums (including from the Compaq website) but that also did not work.

Back in the Playback window, I see the Digital Audio (S/PDIF) icon with Ready state. There is no Headphones icon even when I right click and Show Disabled Devices.

In the Recording pane, the Line in icon shows a status of Not Plugged in with a red arrow pointing downwards.

Any help will be greatly appreciated!!


Complete laptop specs here:
Product Specifications Compaq Presario V3030CA Notebook PC - HP Customer Care (Canada - English)

My System SpecsSystem Spec

04 Apr 2010   #2

win 7


I uninstalled the W7 audio drivers. I tried again to download the audio driver from Compaq (Select software and drivers Compaq Presario V3000 CTO Notebook PC - HP Customer Care (United States - English)) but this time while I reinstalled that driver, I noticed that W7 was reinstalling its own drivers b/f the Compaq driver could be installed. So when the Compaq driver installation paused to ask me a question, I went back in Control Panel/Sound to again uninstall the W7 audio driver. I went back to the Compaq driver installation, let it finished and my headphones are now working!!!!!
My System SpecsSystem Spec

 Headphone jack issue in W7 ?!?

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