Gateway fx6802 + Sennheiser pc 31 mic not working


  1. Posts : 3
    windows 7
       #1

    Gateway fx6802 + Sennheiser pc 31 mic not working


    Hi guys, I'm new to the forums.

    I recently bought (3-4 months ago) a fx-6802 desktop and a sennheiser pc 31 headset to play videos games and stuff.

    Everything was working quite fine until 2 hours ago.

    My headset mic stopped working all of a sudden. So I searched google for everything that could help me. Did like 4567 modifications witht he realtek drivers.

    Uninstalled and re-installed all realtek drivers, but no results.

    Any help is appreciated obviously

    Since it was working fine since then, could it be that my headset is broken ( It's relatively new)

    I can still hear sounds pretty well with my headset but mic stopped working all of a sudden.
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    The first step when something is working and then doesn't work, such as this, is to use the System Restore function and restore the PC back to a date when it did work. That solves many problems. System Restore can be accessed from Start/Programs/Accessories/System Tools. Give it a try.
      My Computer


  3. Posts : 59
    Windows 7 x64
       #3

    Did you try double check wires conection [unplug and plug again] Sometimes happen the conector doesn't sit well or some dust can disturb good contact. Is it USB? I don't realy know this head set but for USB should be procedure: Installed drivers before plug the device to PC. Could help
      My Computer


  4. Posts : 3
    windows 7
    Thread Starter
       #4

    yeah I restored the pc to an earlier date didnt work.

    And no its not a usb headset.

    Very weird it stopped working all of a sudden after 3 months of no problems

    Think ill go buy a new headset
      My Computer


  5. Posts : 8,135
    Windows 10 64 bit
       #5

    Did you try another headset? A headset from an iPod or something similar will also work on a PC. It will tell you if it's the headset or something in the PC.
      My Computer


  6. Posts : 1,506
    W7 Ult. x64 | OS X
       #6

    Do you have a plastic speaker volume clip about 1/4 of the way down your headphones?

    I have a set of Sennheiser PC 151 and the first time I got them I got really angry about the mic only to find that the volume control also has a mute mic slider and it can get muted quite easily.

    I'm assuming you have your mic plugged into a mic in port and not a line in port, that's a common mistake.
      My Computer


  7. Posts : 3
    windows 7
    Thread Starter
       #7

    yeah the pc 31 doesnt have a mute switch. And yes everything is connected correctly obv

    so wrong it stoppeed working all of a sudden, must be my headset
      My Computer


  8. Posts : 1
    Windows 7 Ultimate x64
       #8

    Nothing; including the microphone works. This just happened after one day of usage - it sounded great for the money. Now nothing. A return is looming, I fear.

    Conversely, my Microsoft USB headset (that my IT guy ordered to circumvent any possible MS & Win 7 x64 driver issues) did not work initially as the other (Seinhesser) was working. Now, the MS headset works great AND the wonderful and light seinhesser PC31 is kaput!!!
      My Computer


 

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