No Audio help.

otakulou · 15 Apr 2010

Hi there, I've got a slightly serious problem. I have a Dell Inspiron One with windows 7, I've only had it for four months so there is no reason I should have the problem I'm having. We are recieving NO sound output, none, nada, zip, zilch. It worked great up until nine days ago. I've checked EVERYTHING I can think of to check. I've spent hours browsing forums and help topics, trying their solutions, only to come out still in silence. I dont know where on the comp. to find all of the info needed for you guys to successfully help me, so if someone could please tell me how to find all of the information, so I can post it, that would be great. And if you have any early suggestions for the sound issue, please PLEASE post them. ^.^

Thanks so much for all of your help,

Lou

ryo · 15 Apr 2010

hello can you fill your specs and did you already check the driver sound card is already installed into your systems.

otakulou · 15 Apr 2010

ryo said:

hello can you fill your specs and did you already check the driver sound card is already installed into your systems.

Specs? I'm sorry I dont know what that is, sorry sorry sorry. >.<' I believe the sound card is there....but how can I tell? I'm sorry, I'm not really good with computers. XD

ryo · 15 Apr 2010

The first thing to do when registering with our forum (especially if you have an issue you want assistance with) is to fill out your system specs. This allows our knowledgeable members to assist you better with your issue. It is very simple to do: please follow these steps below

First click on UserCP

Next click on Edit System Spec

Now you will see various fields for different types of hardware. Don't worry if you have no idea what kind of hardware it is asking for or the brand you have as I will explain how to get Windows to list it for you. For now keep that window open

Now click on start and type msinfo32.exe in the search field and press enter

Now you should have a window resembling mine below

With this information in hand lets start to fill out the specs

System Manufacture/Model Number
As you see in my screen shot I have no listing due to my laptop being a custom build (I made it myself). For most people out there usually this will list a name brand like Dell and a model like 1525.

OS
OS or Operating System for short is the main program that drive's your computer...notable example here being the Windows Operating System developed by Microsoft Corporation. Notice that I am running Windows 7 Ultimate x64

CPU
CPU or Central Processing Unit (Processor) is the brain of the computer. Notice that I have an Intel Core 2 Duo T9300 2.5GHz

Motherboard
The motherboard is where all the hardware parts of the computer are connected to. Mine is a custom build JFT02

Memory
Memory is what allows applications to run on your computer. The more memory you have the faster an application start. I have 4GB of Memory

Graphics Card(s)
A graphics card/cards allow the computer to display an image to a monitor and allow you to play games. Notice I have a NVIDIA 8600M GT 512MB

Sound Card(s)
A sound card/cards allow the computer to play sound. Notice I have an HD Audio Device

Screen Resolution
This is the output measurement of the image being displayed by your monitor. Mine is 1680*1050

Hard Drives
Hard Drives are the primary storage of the computer (think of how this relates to a stomach on a human being). This is where your documents/music/photos/videos are located. Notice mine is a Seagate 7200RPM 120GB

https://www.sevenforums.com/tutorials...en-forums.html << this for screenshot.

si8mon · 15 Apr 2010

System specs is your ram,hard drive, cpu and etc (the hardware of your computer). Download this program to find them out. Speccy - System Information - Free Download. The fill them out here https://www.sevenforums.com/profile.php?do=extra

Edit: oops didnt see ryo's new post.

otakulou · 15 Apr 2010

Thank you so much, I shall fill them out now!

otakulou · 15 Apr 2010

okay, I filled out what you said. ^_^

ryo · 15 Apr 2010

can you capture your device manager? to see your driver is installed well or not.

si8mon · 15 Apr 2010

Have you installed any software 9 days ago. Since thats when your audio driver stopped working. The software might be conflicting with the audio driver.

otakulou · 15 Apr 2010

yes, but I installed it afterward. One several other forums, and post they had "recommended" programs and such to fix it. none of them worked however. I'm working on getting that screenshot up.