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Windows 7: Server Execution Failed


25 Apr 2010   #1

Windows 7 Home Premium x64
 
 
Server Execution Failed

Hey,

I've tried to open an MP3 file and it usually works, however one day I tried it and it suddenly came up with an error message telling me that 'Server execution failed'. I had the day before uninstalled the free AV trial that came with my computer to replace it with AVG9 - there was also a crash during the Optimization scan; could that have caused the problem?

I have already used system restore, tried uninstalling AVG and reinstalled WMP. Nothing has worked.

Will I have to resort to reinstalling Windows?

Thanks,
Wasila

My System SpecsSystem Spec
.

25 Apr 2010   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

Was this an MP3 on your PC (hard drive) or was this an MP3 on a web page? Have you tried to open that MP3 since you changed things? If it is an MP3 on a web page, try one at a different site and see if that opens.
My System SpecsSystem Spec
25 Apr 2010   #3

Windows 7 Home Premium x64
 
 

These are MP3s on my computer. I have tried to open the files after trying everything but to no avail.
My System SpecsSystem Spec
.


26 Apr 2010   #4

Windows 7 Home Premium x64
 
 

I've also tried the sfc scan. It reported no problems.
My System SpecsSystem Spec
01 May 2010   #5

Windows 7 Home Premium x64
 
 

I contacted technical support about this at PCWorld - they were useless! Any more ideas?
My System SpecsSystem Spec
01 May 2010   #6

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Wasila View Post
I contacted technical support about this at Toshiba - they were useless! Any more ideas?

I just swiped this from Microsoft support.

Ap

-------------------------------------------------------------------------------
You may try the steps as below and check if the issue gets fixed,

Lets try these three troubleshooting methods first and verify if it is resolved.


Method 1.

Now you have to stop the Windows Media Player Network Sharing Service and check for the issue, to do that you need to follow the steps provided below.

1. Control Panel -- Administrative Tools -- Services. Find the Windows Media Player Network Sharing Service, open it, click on Stop to stop the service.

2. Close Windows Media Player 12 if it is started.

3. input %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player\ to Windows Explorer to find the folder.

4. Move all files in the folder to another place as a backup.

Note: Move files in the specific folder will reset database.

5. Restart Windows Media Player to see if we can add files to Library now.

Method 2.
1. Click on Start and in the search bar type cmd.exe
2. Right click on cmd.exe and click on Run as Administrator
3. In the command prompt type the following command

net localgroup "Administrators" "NT Authority\Local Service" /add

4. Press enter and restart the computer

Method 3.
Uninstalling and Reinstalling the Windows Media Player:

Step 1.
Uninstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
4. Restart the computer

Step 2.
Reinstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and place a check mark in front of Windows Media Player.
4. Restart the Computer.

Try playing the file now.


Thanks and Regards:
Suresh Kumar- Microsoft Support.
My System SpecsSystem Spec
01 May 2010   #7

Windows 7 Home Premium
 
 

Also,

take a look at this thread.

No Audio and RPC Server Unavailable

Ap
My System SpecsSystem Spec
02 May 2010   #8

Windows 7 Home Premium x64
 
 

Sorry, I meant PCWorld support.

I've already seen that Microsoft page, nothing seems to work. Last time I tried reinstalling WMP the reinstall failed, forcing me to use System Restore.

That link seems to be for a different problem.

Thanks,
Wasila
My System SpecsSystem Spec
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