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Windows 7: No Sound, drivers installed fine

30 Apr 2010   #1
Debley

 
 
No Sound, drivers installed fine

Hi i've been looking around on the internet about a problem that has happened on my new pc I built it myself and for the first few days the sound was working perfectly but in the last few days it has stopped working altogether, all the drivers are installed fine but neither WMP or iTunes play any music they just refuse, all the hardware is installed fine in the device manager and 'Sounds and Devices' i even tried a pair of USB speakers but they do not work either; I hope someone can help.
Specs:
Windows 7 Home Premium 64bit
GA-P55-USB3 (W/ Realtek ALC888)
Intel Core i5 750
HD 5750

Thanks Charlie


My System SpecsSystem Spec
30 Apr 2010   #2
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Debley View Post
Hi i've been looking around on the internet about a problem that has happened on my new pc I built it myself and for the first few days the sound was working perfectly but in the last few days it has stopped working altogether, all the drivers are installed fine but neither WMP or iTunes play any music they just refuse, all the hardware is installed fine in the device manager and 'Sounds and Devices' i even tried a pair of USB speakers but they do not work either; I hope someone can help.
Specs:
Windows 7 Home Premium 64bit
GA-P55-USB3 (W/ Realtek ALC888)
Intel Core i5 750
HD 5750

Thanks Charlie
Be welcome to SF!
Did you check audio configs at Realtek Control Panel - orange speaker next to Windows clock?!
Wrong config "kills" sound outputs!
Take a time to test some o' them and let us know the results!

"PLEASE REP ANYONE WHO HELPS YOU"
My System SpecsSystem Spec
30 Apr 2010   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Does the green volume indicator in Sound > Playback Devices show any reaction?
My System SpecsSystem Spec
01 May 2010   #4
Debley

 
 

Quote   Quote: Originally Posted by Wallonn7 View Post
[FONT=Book Antiqua]Be welcome to SF!
Did you check audio configs at Realtek Control Panel - orange speaker next to Windows clock?!
Wrong config "kills" sound outputs!
Take a time to test some o' them and let us know the results!
Thanks for the reply yes i have tried using the realtek control panel i have tried everything in it but with no avail it even recognises an audio jack plugged in but no sound comes out.

Quote   Quote: Originally Posted by whs View Post
Does the green volume indicator in Sound > Playback Devices show any reaction?
Nope it does not have any reaction to any playback, windows wont even let me play a test tone it says "Failed To Play Test"
My System SpecsSystem Spec
01 May 2010   #5
Wallonn7

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Debley View Post
Quote   Quote: Originally Posted by Wallonn7 View Post
[FONT=Book Antiqua]Be welcome to SF!
Did you check audio configs at Realtek Control Panel - orange speaker next to Windows clock?!
Wrong config "kills" sound outputs!
Take a time to test some o' them and let us know the results!
Thanks for the reply yes i have tried using the realtek control panel i have tried everything in it but with no avail it even recognises an audio jack plugged in but no sound comes out.

Quote   Quote: Originally Posted by whs View Post
Does the green volume indicator in Sound > Playback Devices show any reaction?
Nope it does not have any reaction to any playback, windows wont even let me play a test tone it says "Failed To Play Test"
Try: right click on My Computer > Manage > Device Manager > sound, video and games drivers > right click on Realtek HD Audio> uninstall. Reboot and let Windows reinstall the device. Test whether there is sound. If so, install the Realtek driver 2:47, which is found here: Realtek

Let us know the results.

"PLEASE REP ANYONE WHO HELPS YOU"
My System SpecsSystem Spec
01 May 2010   #6
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

One thing you didn't mention and no one asked, is the Realtek set as the default playback device and not the ATI HDMI Audio (from your video card)?
My System SpecsSystem Spec
01 May 2010   #7
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
One thing you didn't mention and no one asked, is the Realtek set as the default playback device and not the ATI HDMI Audio (from your video card)?
thats a good point stormy13, a quick google finds many instances of the sound defaulting to the graphics card ,so that is definately one to check also check in the bios that the onboard sound is set to enabled and not auto
My System SpecsSystem Spec
01 May 2010   #8
Debley

 
 

Quote   Quote: Originally Posted by Wallonn7 View Post

Try: right click on My Computer > Manage > Device Manager > sound, video and games drivers > right click on Realtek HD Audio> uninstall. Reboot and let Windows reinstall the device. Test whether there is sound. If so, install the Realtek driver 2:47, which is found here: Realtek
Thanks for the response, nope i have tried this but it still does not work.

Quote   Quote: Originally Posted by stormy13 View Post
One thing you didn't mention and no one asked, is the Realtek set as the default playback device and not the ATI HDMI Audio (from your video card)?
My speakers which is the realtek HD Audio Device is the default playback device

Quote   Quote: Originally Posted by pebbly View Post

also check in the bios that the onboard sound is set to enabled and not auto
There is no option for audio in the BIOS so i assume its on
My System SpecsSystem Spec
01 May 2010   #9
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

in the bios where it says Azalia codec check that its not set to auto , do you have the mobo manual if so have a look at page 50
My System SpecsSystem Spec
01 May 2010   #10
Aphelion

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by Debley View Post

My speakers which is the realtek HD Audio Device is the default playback device
I guess you might want to check and make sure you're set to stereo output.
Same place where you see Speakers as the Default Playback Device. Select speakers and then use the "configure" button.

And your speakers are plugged into which color output jack?
Stereo is "light green" but for a few it seems to be black.

Also, you didn't by any chance disable some "services" recently.

Ap
My System SpecsSystem Spec
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 No Sound, drivers installed fine




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