| Windows 7: No Sound, drivers installed fine |
30 Apr 2010
|
#1 | | |
No Sound, drivers installed fine Hi i've been looking around on the internet about a problem that has happened on my new pc I built it myself and for the first few days the sound was working perfectly but in the last few days it has stopped working altogether, all the drivers are installed fine but neither WMP or iTunes play any music they just refuse, all the hardware is installed fine in the device manager and 'Sounds and Devices' i even tried a pair of USB speakers but they do not work either; I hope someone can help.
Specs:
Windows 7 Home Premium 64bit
GA-P55-USB3 (W/ Realtek ALC888)
Intel Core i5 750
HD 5750
Thanks Charlie | My System Specs |
| OS Windows 7 CPU Intel Core i5 750 Motherboard Gigabyte P55-USB3 Memory 4GB 1600mhz Graphics Card Radeon HD 5750 |
30 Apr 2010
|
#2 | | Windows 7 Ultimate x64 SP1 |

Quote: Originally Posted by Debley Hi i've been looking around on the internet about a problem that has happened on my new pc I built it myself and for the first few days the sound was working perfectly but in the last few days it has stopped working altogether, all the drivers are installed fine but neither WMP or iTunes play any music they just refuse, all the hardware is installed fine in the device manager and 'Sounds and Devices' i even tried a pair of USB speakers but they do not work either; I hope someone can help.
Specs:
Windows 7 Home Premium 64bit
GA-P55-USB3 (W/ Realtek ALC888)
Intel Core i5 750
HD 5750
Thanks Charlie Be welcome to SF!
Did you check audio configs at Realtek Control Panel - orange speaker next to Windows clock?!
Wrong config "kills" sound outputs!
Take a time to test some o' them and let us know the results! "PLEASE REP ANYONE WHO HELPS YOU" | My System Specs | | System Manufacturer/Model Number WALLONN7 / LIN BLACK SERIES II OS Windows 7 Ultimate x64 SP1 CPU AMD PHENOM II X6 1090T 3.2GHz Motherboard GIGABYTE GA-890FXA-UD7 Memory 8GB G.SKILL RIPJAWS - F3-10666CL7D Graphics Card SAPPHIRE ATI RADEON HD 5870 VAPOR X OC Sound Card REALTEK DOLBY HOME THEATER Monitor(s) Displays LED LG W2486L Screen Resolution 1080p Keyboard MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB Mouse MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB PSU ZALMAN ZM1000-HP 1000W Case THERMALTAKE XASER VI VG4000SWA Cooling 140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE Hard Drives SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA Internet Speed 600KBPS Other Info MICROSOFT XBOX 360 CONTROLLER |
30 Apr 2010
|
#3 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
Does the green volume indicator in Sound > Playback Devices show any reaction? | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
01 May 2010
|
#4 | | |

Quote: Originally Posted by Wallonn7 [FONT=Book Antiqua]Be welcome to SF!
Did you check audio configs at Realtek Control Panel - orange speaker next to Windows clock?!
Wrong config "kills" sound outputs!
Take a time to test some o' them and let us know the results!
Thanks for the reply yes i have tried using the realtek control panel i have tried everything in it but with no avail it even recognises an audio jack plugged in but no sound comes out. 
Quote: Originally Posted by whs Does the green volume indicator in Sound > Playback Devices show any reaction? Nope it does not have any reaction to any playback, windows wont even let me play a test tone it says "Failed To Play Test" | My System Specs | | OS Windows 7 CPU Intel Core i5 750 Motherboard Gigabyte P55-USB3 Memory 4GB 1600mhz Graphics Card Radeon HD 5750 |
01 May 2010
|
#5 | | Windows 7 Ultimate x64 SP1 |

Quote: Originally Posted by Debley 
Quote: Originally Posted by Wallonn7 [FONT=Book Antiqua]Be welcome to SF!
Did you check audio configs at Realtek Control Panel - orange speaker next to Windows clock?!
Wrong config "kills" sound outputs!
Take a time to test some o' them and let us know the results!
Thanks for the reply yes i have tried using the realtek control panel i have tried everything in it but with no avail it even recognises an audio jack plugged in but no sound comes out. 
Quote: Originally Posted by whs Does the green volume indicator in Sound > Playback Devices show any reaction? Nope it does not have any reaction to any playback, windows wont even let me play a test tone it says "Failed To Play Test" Try: right click on My Computer > Manage > Device Manager > sound, video and games drivers > right click on Realtek HD Audio> uninstall. Reboot and let Windows reinstall the device. Test whether there is sound. If so, install the Realtek driver 2:47, which is found here: Realtek Let us know the results. "PLEASE REP ANYONE WHO HELPS YOU" | My System Specs | | System Manufacturer/Model Number WALLONN7 / LIN BLACK SERIES II OS Windows 7 Ultimate x64 SP1 CPU AMD PHENOM II X6 1090T 3.2GHz Motherboard GIGABYTE GA-890FXA-UD7 Memory 8GB G.SKILL RIPJAWS - F3-10666CL7D Graphics Card SAPPHIRE ATI RADEON HD 5870 VAPOR X OC Sound Card REALTEK DOLBY HOME THEATER Monitor(s) Displays LED LG W2486L Screen Resolution 1080p Keyboard MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB Mouse MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB PSU ZALMAN ZM1000-HP 1000W Case THERMALTAKE XASER VI VG4000SWA Cooling 140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE Hard Drives SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA Internet Speed 600KBPS Other Info MICROSOFT XBOX 360 CONTROLLER |
01 May 2010
|
#6 | | Win 7 Ultimate x64 Etobicoke, Ontario |
One thing you didn't mention and no one asked, is the Realtek set as the default playback device and not the ATI HDMI Audio (from your video card)? | My System Specs | | System Manufacturer/Model Number Me OS Win 7 Ultimate x64 CPU Phenom II x4 955 @ 4 GHz. Motherboard Asus M5A97 EVO Memory 2x2 GB Kingston HyperX DDR3 1600 Graphics Card Sapphire HD 6850 Sound Card Xonar DGX w/ Logitech X-530 Monitor(s) Displays Acer S232HL Abid Screen Resolution 1920x1080 Keyboard Logitech Wave Mouse Logitech G5 v2 PSU Antec Earthwatts 650W Green Case Antec Three Hundred Cooling Cooler Master 212 EVO Hard Drives 120 GB OCZ Vertex 3
500 GB Seagate 7200.12 Internet Speed 24000/1000 |
01 May 2010
|
#7 | | win 7 ultimate nottingham |

Quote: Originally Posted by stormy13 One thing you didn't mention and no one asked, is the Realtek set as the default playback device and not the ATI HDMI Audio (from your video card)? thats a good point stormy13, a quick google finds many instances of the sound defaulting to the graphics card ,so that is definately one to check  also check in the bios that the onboard sound is set to enabled and not auto | My System Specs | | System Manufacturer/Model Number self build OS win 7 ultimate CPU amd phenom x4 9600 Motherboard asus m2n32-sli deluxe Memory corsair twinxs 2x2gb Graphics Card 2x nvidia 1gb 8500gt Sound Card onboard Monitor(s) Displays 19" lg ring tft PSU oryxx tornado 750w Case thermaltake xaser lll Cooling artic freezer64 pro + 7 case fans Hard Drives maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb |
01 May 2010
|
#8 | | |

Quote: Originally Posted by Wallonn7 Try: right click on My Computer > Manage > Device Manager > sound, video and games drivers > right click on Realtek HD Audio> uninstall. Reboot and let Windows reinstall the device. Test whether there is sound. If so, install the Realtek driver 2:47, which is found here: Realtek Thanks for the response, nope i have tried this but it still does not work. 
Quote: Originally Posted by stormy13 One thing you didn't mention and no one asked, is the Realtek set as the default playback device and not the ATI HDMI Audio (from your video card)? My speakers which is the realtek HD Audio Device is the default playback device 
Quote: Originally Posted by pebbly
also check in the bios that the onboard sound is set to enabled and not auto There is no option for audio in the BIOS so i assume its on | My System Specs | | OS Windows 7 CPU Intel Core i5 750 Motherboard Gigabyte P55-USB3 Memory 4GB 1600mhz Graphics Card Radeon HD 5750 |
01 May 2010
|
#9 | | win 7 ultimate nottingham |
in the bios where it says Azalia codec check that its not set to auto , do you have the mobo manual if so have a look at page 50 | My System Specs | | System Manufacturer/Model Number self build OS win 7 ultimate CPU amd phenom x4 9600 Motherboard asus m2n32-sli deluxe Memory corsair twinxs 2x2gb Graphics Card 2x nvidia 1gb 8500gt Sound Card onboard Monitor(s) Displays 19" lg ring tft PSU oryxx tornado 750w Case thermaltake xaser lll Cooling artic freezer64 pro + 7 case fans Hard Drives maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb |
01 May 2010
|
#10 | | Windows 7 Home Premium Southwest U.S. |

Quote: Originally Posted by Debley
My speakers which is the realtek HD Audio Device is the default playback device I guess you might want to check and make sure you're set to stereo output.
Same place where you see Speakers as the Default Playback Device. Select speakers and then use the "configure" button.
And your speakers are plugged into which color output jack?
Stereo is "light green" but for a few it seems to be black.
Also, you didn't by any chance disable some "services" recently.
Ap | My System Specs | | System Manufacturer/Model Number Assembled in my workshop OS Windows 7 Home Premium CPU Intel Core 2 Duo @ 3.00gHz Motherboard Gigabyte GA-P35-S3G Memory 4 GB Graphics Card ATI Radeon HD 2600 XT Sound Card RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio Monitor(s) Displays Acer 1917 (x2) Screen Resolution 1280 x 1024 on both monitors Keyboard Macally w/2/USB ports. Mouse Trackman Wheel PSU Rosewill 500-watt Case Rosewill mid-tower Cooling Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan Hard Drives Three 250GB Seagate SATA Barracuda 7200rpm Other Info Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces. No Sound, drivers installed fine problems? All times are GMT -5. The time now is 03:11 PM. | |