Laptop will play system sounds but no other audio!


  1. jhughes1986
    Posts : 1
    Windows 7 32bit
       New #1

    Laptop will play system sounds but no other audio!


    Hi, I recently upgraded to windows 7 (from vista) on my HP Pavillion dv9000 series (specifically dv9850ea)

    Beforehand when I ran the upgrade advisor, I got a few warning about incompatabilities - the graphics card for example - but all seems fine after the upgrade.

    My problem is with the audio - system sounds work fine, audio from youtube for example, works fine... but when I play divx videos (still need to test other formats) there is no audio with either media player or divx player. Also when I play a song on itunes, it will just hang on 00:00 and go no further.

    I know its not a driver issue, as some sounds ARE working... but im stumped!

    help!
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    jhughes1986 said:
    Hi, I recently upgraded to windows 7 (from vista) on my HP Pavillion dv9000 series (specifically dv9850ea)

    Beforehand when I ran the upgrade advisor, I got a few warning about incompatabilities - the graphics card for example - but all seems fine after the upgrade.

    My problem is with the audio - system sounds work fine, audio from youtube for example, works fine... but when I play divx videos (still need to test other formats) there is no audio with either media player or divx player. Also when I play a song on itunes, it will just hang on 00:00 and go no further.

    I know its not a driver issue, as some sounds ARE working... but im stumped!

    help!
    It is probably one of a few things. a driver or codec, or configuration issue.


    Just because sound works on some formats doesnt necessarily rule out a driver so I would check in device manager.

    Codec--You may need one to plat the respective format, or you may have two codecs conflicting.

    Config--something is configured incorrectly like a control panel


    Ken
      My Computer
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