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#1
No sound in Office programs
Hopefully, someone can point me in the right direction to fix this problem. Brand new Toshiba laptop. Came pre-installed with Windows 7 and Microsoft Office. Computer has Realtek HD Audio. I have verified that it is running the latest driver. The Equalizer, Environment and Loudness Equalization boxes are all checked under Speaker Enhancements. Sound is awesome on the video and audio ...however system sounds are weak and all sounds in Microsoft Office will not play at all.
Deleted the trial version pre-installed and loaded my own copy of Office 2007 (which works fine on other computer). All programs are checked for "feedback with sound". Still no sound in Office.
Called Toshiba and they say it is a Microsoft issue and they cannot help me. Tried to contact Microsoft and they say because it is pre-installed I can only get help from Toshiba.
Since no sound will work in any version of Office...2007 or 2010 beta....but works everywhere else I have to assume the issue is with Windows 7. Problem is how do I re-install it when it was pre-loaded and I have no discs. Or is there some minute setting I can change in Windows to make it work right? It is either fix it or send the computer back.
Hopefully someone can help. I have been searching the net for three days and have yet to see a similar problem.