| Windows 7: ATI HD3470 Mobility HDMI Audio output not working!!! |
30 May 2010
|
#1 | | |
ATI HD3470 Mobility HDMI Audio output not working!!! Hey guys I have a ASUS M51vr Notebook Running windows 7,
I have the latest ATI Drivers for my ATI HD3470 mobility
Plus latest Realtek HD drivers.
My problem is when i plug in my hdmi output via my hdmi cable it doesn't make the new device detected sound it would make on vista then allow me to choose to extend or duplicate to the new monitor. When i plug in my hdmi cable in, there is no picture until i reboot the computer then the picture comes. But i still am not able to have audio coming out from the HDMI output. On Vista i would connect the cable and then the new device sound would beep and it will allow me to choose extend options and the sound will work without a problem.. Now i see this is a comman problem and i been doing my head in trying to fix it the past 2 months, i'll post my Computer details and images of the HDMI cable not detected as it is currently connected.
Chipset
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Northbridge Intel PM45 rev. 07
Southbridge Intel 82801IM (ICH9-M) rev. 03
Graphic Interface PCI-Express
Monitoring
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Mainboard Model M51Vr (0x0000017B - 0x00029C20)
LPCIO
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Hardware Monitors
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Hardware monitor ACPI
Temperature 0 53°C (127°F) [0xCBE] (THRM)
Hardware monitor Intel Mobile Core 2 Duo P8600
Temperature 0 39°C (102°F) [0x3D] (Core #0)
Temperature 1 40°C (103°F) [0x3C] (Core #1)
Hardware monitor ATI Mobility Radeon HD 3400 Series
Temperature 0 52°C (125°F) (GPU Core)
DMI
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DMI BIOS
vendor American Megatrends Inc.
version 211
date 11/17/2008
DMI System Information
manufacturer ASUSTeK Computer Inc.
product M51Vr
version 1.0
serial NF1S8831970253
UUID 9D3D81DD-4EDD236B-F7000022-157460F1
DMI Baseboard
vendor ASUSTeK Computer Inc.
model M51Vr
revision 1.0
serial BSN12345678901234567
DMI System Enclosure
manufacturer ASUSTeK Computer Inc.
chassis type Notebook
chassis serial CSN12345678901234567
Graphics
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Number of adapters 1
Graphic APIs
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API ATI OD5
API ATI I/O
Display Adapters
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Display adapter 0
Manuf. API index 0
Display name \\.\DISPLAY1
Name ATI Mobility Radeon HD 3400 Series
Codename RV620LE
Technology 55 nm
Memory size 256 MB
Memory bus width 64 bits
GPU ref clock 27000
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x1043)
Model ID 0x95C4 (0x1875)
Performance Level 0
Core clock 300.0 MHz
Memory clock 400.0 MHz
Software
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Windows Version Microsoft Windows 7 (6.1) Ultimate Edition (Build 7600)
DirectX Version 11.0
That is all the information, If you guys need more please let me know... This problem has been driving me insane.. | My System Specs |
| System Manufacturer/Model Number Asus M51vr Notebook OS Windows 7 CPU Processor Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, 2 Motherboard BIOS Version/Date American Megatrends Inc. 211, 17/11/2008 Memory Installed Physical Memory (RAM) 3.00 GB Graphics Card ATI Mobility Radeon HD 3470 Sound Card Realtek High Definition Audio Monitor(s) Displays 15.4" WXGA/WXGA+/WSXGA+ Color-Shine PSU Laptop Hard Drives 320GB |
04 Nov 2010
|
#2 | | |
I have the same problem with ati 3470. Maybe you solve your problem? | My System Specs | | OS Windows 7 Ultimate x64 |
04 Nov 2010
|
#3 | | Windows 7 Home Premium 64bit sp1 Laguna Hills Southern California |
You have to disable the main sound via right click and have the monitor with the hdmi cable on then right click enable the hdmi device simple as that
it isn't supposed to auto switch you have to do it yourself | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built by me FX - Series Scorpious OS Windows 7 Home Premium 64bit sp1 CPU Vishera FX 8350 Oc' 4.812Ghz 1.488 V-core full load 50c Motherboard Asus Sabertooth 990fx rev 2.0 Memory 16gb Corsair Vengeance ram 1600mhz Oc'ed to 1750mhz Graphics Card VisionTek HD7970 Ghz.ed Bios Crossfire 1150/1560 power 10% Sound Card AC97 Monitor(s) Displays 27" ViewSonic 1920/1080dp hdmi 37in vizio hdmi dual monitors Screen Resolution 1920x1080 27"- 1920x1080 37" Keyboard Logitech wireless keyboard Mouse Logitech wireless mouse PSU HX1050w Corsair Silver 80plus certified crosfire/sli Case Thermaltake Element V Cooling Antec 620 Water cooling system and 4 120 mm LED fans Hard Drives Ocz Agility 120Gb SSD Seagate baracuda 500 Gb WD Mybook 500Gb Internet Speed Cable 25+ mb Antivirus WebRoot Spysweeper with Antivirus Browser IE-9, Chrome, Opera Other Info I have 2 systems FX AM3+ 8350-K15 Oc'ed 4.812Ghz AM2+ 965 BE Stock 3.4 Ghz Both stable Both Gaming Rigs Also Hp Notebook 1.65 ghz Dual core amd E-450 8gb Patriot Ram DDR3 Discrete Gpu Hd6320 dedicated ram 1973 mb 15.5 screen |
04 Nov 2010
|
#4 | | |
I did that but it is still written that "ATI hdmi audio Not plugged in". I can see only video on my TV, no sound | My System Specs | | OS Windows 7 Ultimate x64 |
04 Nov 2010
|
#5 | | Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit Citrus Co, FL |
Have you actually selected the ATI HDMI as the "default" playback device? Try that and then see if it will work. On many systems you have to manually select the HDMI as the default playback device to get HDMI audio. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number My Own Build OS Windows 7, 64 bit Home SP1, Win 8 Pro 64 bit CPU Intel i7 3770 Motherboard Gigabyte GA-Z77X-UD5H Memory 16GB GSkill Ripsaw F3-14900CL9Q-16GBXL Graphics Card Sapphire HD7770 Sound Card RealTek Monitor(s) Displays Viewsonic VA2448 Series 24" LED Screen Resolution 1920X1080 Keyboard Kensington wired Mouse Logitech Wireless PSU Antec High Current Gamer HCG-620M Modular Case Coolermaster HAF XM Cooling Corsair H80 Liquid cooling with aftermarket Nexus quiet fans Hard Drives 240GB Intel 520 SSD for Win 7
128GB OCZ Vertex 4 SSD for Win 8
1 TB Seagate drive for backup Internet Speed 40 MB/sec (Cable) Antivirus Microsoft Security Essentials and Malwarebytes Browser I.E9/Firefox Other Info Sonar X2 Professional 64 bit Recording Software with Roland Octa-Capture and MAudio Fast Track Ultra 8R recording interfaces, Frontier Tranzport wireless control unit, Behringer BCF2000 Control Surface.
Five USB connected optical drives for CD Audio production using Nero 11
Other systems: Desktop with i5 3550 CPU, LenovoZ560 Laptop with Win 7 64 bit HP, SP1, new iPad |
04 Nov 2010
|
#6 | | |
Where sould I do that? For ex. on VLC media player? Or where? Because on Realtek software I can choose only speakers and digital output. | My System Specs | | OS Windows 7 Ultimate x64 |
04 Nov 2010
|
#7 | | Windows 7 Home Premium 64bit sp1 Laguna Hills Southern California |
right click on the sound then right click play back
after that right click your main sound disable it
make sure the lcd with the hdmi is on then when you do this enable hdmi sound it should work because that is the only other deive for sound
if it doesnt you have a hardware issue that s how most all are set up especially using a ati card
I use mine in this fashion all the time and it seems everyone else uses the same when comming across the forums i read about this subject
good luck ! | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Built by me FX - Series Scorpious OS Windows 7 Home Premium 64bit sp1 CPU Vishera FX 8350 Oc' 4.812Ghz 1.488 V-core full load 50c Motherboard Asus Sabertooth 990fx rev 2.0 Memory 16gb Corsair Vengeance ram 1600mhz Oc'ed to 1750mhz Graphics Card VisionTek HD7970 Ghz.ed Bios Crossfire 1150/1560 power 10% Sound Card AC97 Monitor(s) Displays 27" ViewSonic 1920/1080dp hdmi 37in vizio hdmi dual monitors Screen Resolution 1920x1080 27"- 1920x1080 37" Keyboard Logitech wireless keyboard Mouse Logitech wireless mouse PSU HX1050w Corsair Silver 80plus certified crosfire/sli Case Thermaltake Element V Cooling Antec 620 Water cooling system and 4 120 mm LED fans Hard Drives Ocz Agility 120Gb SSD Seagate baracuda 500 Gb WD Mybook 500Gb Internet Speed Cable 25+ mb Antivirus WebRoot Spysweeper with Antivirus Browser IE-9, Chrome, Opera Other Info I have 2 systems FX AM3+ 8350-K15 Oc'ed 4.812Ghz AM2+ 965 BE Stock 3.4 Ghz Both stable Both Gaming Rigs Also Hp Notebook 1.65 ghz Dual core amd E-450 8gb Patriot Ram DDR3 Discrete Gpu Hd6320 dedicated ram 1973 mb 15.5 screen |
04 Nov 2010
|
#8 | | |
Still not working... I enable only hdmi, but it is still written "not plugged in"... | My System Specs | | OS Windows 7 Ultimate x64 |
01 Jan 2011
|
#9 | | |
Same problem - My fix is.... This is a pain in the rear for me but it is the only way to get the HDMI audio recognized as a valid option. First - On my TV I have to actually select the HDMI channel that is connected to my PC Second - I have to un-plug and plug-in the HDMI cable. (I can hear the Windows 7 found hardware sound) Third - Now I can select HDMI as my default device (everything works great)
I usually have to repeat this process any time the PC or TV gets shut off. I am going to repost this to a new topic to see if anyone has a better solution.
I guess the ATI card and Windows 7 has to see a valid HDMI signal from the TV before it will enable the HDMI option.
This is not an intermittant issue - it is a matter of the ATI HDMI detecting the connection and is very repeatable and consistant. All drivers ATI and VIA audio are the latest to date as of today.
Last edited by jljeeper; 02 Jan 2011 at 12:49 AM..
Reason: added onfo
| My System Specs | | System Manufacturer/Model Number ASUS OS Windows 7 64bit CPU I7 Motherboard ASUS Memory 4GB Graphics Card ATI |
01 Jan 2011
|
#10 | | |
Hello
I had intermittent detection of the HDMI in "Control Panel/Sound", and eventually no detection (the following solution may also work for those who were never able to obtain a signal at all). For me updating the audio driver fixed the problem. You can update the audio and video drivers by following the steps below (found these steps at Microsoft website). My computer is only 6 months old, but still needed the drivers updated. No special system setting are required as written in previous posts, if the driver is the problem (except setting HDMI as default device in Sound). I was also extremely frustrated with the ongoing problem and hope the driver updates work for you. Good luck! - Open Device Manager by clicking the Start button
, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.* If you are prompted for an administrator password or confirmation, type the password or provide confirmation. - In Device Manager, locate the device you want to update, and then double-click the device name.
- Click sound video and gaming controller
- Open each audio controller in sound video and gaming (one at a time) and update by Clicking the Driver tab, and then click Update Driver and follow the instructions.
Last edited by Rodney1; 01 Jan 2011 at 03:11 PM..
| My System Specs | | ATI HD3470 Mobility HDMI Audio output not working!!! problems? All times are GMT -5. The time now is 02:28 AM. | |