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Sound problem driving me crazy
ok,hello everyone I'm new here to 7forums and this is my first post...what am i doing here?
well..I seek assistance
I've had a sound problem for quite some time and I can't seem to solve it since I know virtually nothing about computers
so please if would be kind emough to help me here's my problem:
after I've done some searching trying to install an audio driver
I got in Windows Help and Support and it tells me this:
- To make sure that your computer has a sound card
- [IMG]mshelp://help/?id=Microsoft.Windows.Resources.ShellExecuteTopicIcon[/IMG]Click to open Device Manager.* [IMG]mshelp://windows/?id=18abb370-ac1e-4b6b-b663-e028a75bf05b[/IMG] If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- Double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. If no sound card is listed, check the information that came with your computer to see if there's supposed to be a sound card installed. If there should be a sound card installed, you'll need to install one. See Install or remove a sound card.
Note
- If you think you have a sound card installed but you don’t see it under Sound, video and game controllers, double-click Other devices to check for any audio devices listed there.
To make sure that your sound card is working properly
- If there's a yellow question mark next to the name of the sound card, there might be a problem.
- [IMG]mshelp://help/?id=Microsoft.Windows.Resources.ShellExecuteTopicIcon[/IMG]Click to open Device Manager.* [IMG]mshelp://windows/?id=18abb370-ac1e-4b6b-b663-e028a75bf05b[/IMG] If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- Double-click Sound, video and game controllers to expand that category, right-click the name of the sound card, and then click Properties.
- Click the General tab, and then check the Device status box to identify problems with the sound card.
If there's a problem, you might need a new driver for your sound card. For more information, see Update a driver for hardware that isn't working properly.
If these actions don’t solve the problem, there might be a problem with the hardware for your sound card, although in most cases sound problems are caused by missing or out-of-date drivers, or a problem with your speakers. If you suspect you have a hardware problem, contact the manufacturer of your computer or sound card.
now when i go to Device Manager i can't find Sound, video and game controllers so i click on Show Hidden Devices in the View tab and now I can find several Sound Devices:1.File as Volume driver
2.High Definition Audio Controller
3.Volume manager
when i double-click 1. and 3. it says the the device is working properly but the High Definition Audio Controller has a little yellow triangle with an exclamation sign on it(possibly atention sign) and when i click on it,it says:Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) at Device Status ...and when i try to update it nothing happens.....
P.S, I can't hear anything at all and my macbook has some volume control buttons when i press them nothing happens and it shows me a 'Denied" sign
WHat do i do??I'm desperate i can't hear my Tribes:vengeance voice chat!!!
ohh include some solutions that don't involve formating,thanks