i got a virus...HELP!

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  1. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #11

    Hi, Shadowed s0ul.

    Your MBAM Log:

    Malwarebytes' Anti-Malware 1.46
    Malwarebytes

    Database version: 4640

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    9/17/2010 3:45:20 PM
    mbam-log-2010-09-17 (15-45-20).txt

    Scan type: Quick scan
    Objects scanned: 156722
    Time elapsed: 8 minute(s), 21 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 1
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{fe4c2c37-edc8-4c00-b864-3c38cf3ba834} (Adware.Adshot) -> No action taken.

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cyejicawajuri (Trojan.Agent.U) -> No action taken.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\ProgramData\Update\seupd.exe (Trojan.Agent) -> No action taken.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    This time, scan with MBAM again but please do the following

    • Launch Malwarebytes' Anti-Malware then click the Update tab and "Check for Updates
    • Once the update has been installed and the program has loaded, select [b]Quick scan
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, EXCEPT items in System Restore as shown in this sample:
    • Click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See the Note below)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Please post contents of that file in your next reply.



    ** Note **

    If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #12

    You have a variant of TDSS/TDL3.2x rootkit.

    After you follow Corrine's instructions, download TDSSKiller.zip from Kaspersky from here and save it to your Desktop.
    • You will then need to extract the file(s) from the zipped folder.
    • To do this: Right-click on the zipped folder and from the menu that appears, click on Extract All...
      In the Extraction Wizard window that opens, click on Next> and in the next window that appears, click on Next> again.
      In the final window, click on Finish
    • Double click TDSSKiller.exe to begin.
    • Click Start scan and allow the tool to do just that.
    • Once the scan has completed, if the tool detects anything the default action is Cure - please click on that and change it to Skip.
    • Finally, click on Report and let us look at the contents of the text file that will open.
      My Computer


  3. Posts : 11
    Windows 8 BETA
    Thread Starter
       #13

    Jacee said:
    You have a variant of TDSS/TDL3.2x rootkit.

    After you follow Corrine's instructions, download TDSSKiller.zip from Kaspersky from here and save it to your Desktop.
    • You will then need to extract the file(s) from the zipped folder.
    • To do this: Right-click on the zipped folder and from the menu that appears, click on Extract All...
      In the Extraction Wizard window that opens, click on Next> and in the next window that appears, click on Next> again.
      In the final window, click on Finish
    • Double click TDSSKiller.exe to begin.
    • Click Start scan and allow the tool to do just that.
    • Once the scan has completed, if the tool detects anything the default action is Cure - please click on that and change it to Skip.
    • Finally, click on Report and let us look at the contents of the text file that will open.


    lol, i think i had that one and removed it back in July. ok then


    i scanned with TDSS killer and it says nothing 2xx files scanned and......what amazes me is that about 5 seconds later after i took the screen shot i got a blue screen (attached file has errror report after restart)....so that gives me that strange feeling the virus wants to stay there....also there is a screenshot of TDSS killer in the .zip file, i was going to press report for a screenie too and when i was in the middle of it BLUE SCREEN....plzzzz help
    i got a virus...HELP! Attached Files
    Last edited by Shadowed s0ul; 19 Sep 2010 at 19:54. Reason: no double posts!
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #14

    Rootkits are a very serious infection. In my opinion, removing them gives you a false sense of security. The truth is, your computer will never be stable again.

    If this was my computer, I would save my important Documents and pictures, then wipe and do a "Clean" install with Windows.

    Please read this article http://en.wikipedia.org/wiki/Rootkit
      My Computer


  5. Posts : 11
    Windows 8 BETA
    Thread Starter
       #15

    Jacee said:
    Rootkits are a very serious infection. In my opinion, removing them gives you a false sense of security. The truth is, your computer will never be stable again.

    If this was my computer, I would save my important Documents and pictures, then wipe and do a "Clean" install with Windows.

    Please read this article Rootkit - Wikipedia, the free encyclopedia
    by clean you mean "legal" huh?, and will restoring before the spam started fix the problem? i know it removes documents and programs so wouldent this be the same situation???? ill try and see because 3/5 times it doesnt work but i might as well try right?
      My Computer


  6. Posts : 2,177
    Windows 8.1 Pro x64
       #16

    Shadowed s0ul said:
    Jacee said:
    Rootkits are a very serious infection. In my opinion, removing them gives you a false sense of security. The truth is, your computer will never be stable again.

    If this was my computer, I would save my important Documents and pictures, then wipe and do a "Clean" install with Windows.

    Please read this article Rootkit - Wikipedia, the free encyclopedia
    by clean you mean "legal" huh?, and will restoring before the spam started fix the problem? i know it removes documents and programs so wouldent this be the same situation???? ill try and see because 3/5 times it doesnt work but i might as well try right?
    By clean I'm sure Jacee means completely installing windows 7 again and not doing a repair, this would wipe everything on your computer hence the reason for backing up all you work before you do it.

    See this 'Clean' install tutorial for help:
    Clean Install Windows 7

    **EDIT**
    But as you said Legal?... the answer is yes, make sure it is a legal copy/serial :)

    Regards,
    JDobbsy1987
    Last edited by JDobbsy1987; 20 Sep 2010 at 17:12.
      My Computer


  7. Posts : 11
    Windows 8 BETA
    Thread Starter
       #17

    JDobbsy1987 said:
    Shadowed s0ul said:
    Jacee said:
    Rootkits are a very serious infection. In my opinion, removing them gives you a false sense of security. The truth is, your computer will never be stable again.

    If this was my computer, I would save my important Documents and pictures, then wipe and do a "Clean" install with Windows.

    Please read this article Rootkit - Wikipedia, the free encyclopedia
    by clean you mean "legal" huh?, and will restoring before the spam started fix the problem? i know it removes documents and programs so wouldent this be the same situation???? ill try and see because 3/5 times it doesnt work but i might as well try right?
    By clean I'm sure Shadowed S0ul means completely installing windows 7 again and not doing a repair, this would wipe everything on your computer hence the reason for backing up all you work before you do it.

    See this 'Clean' install tutorial for help:
    Clean Install Windows 7

    **EDIT**
    But as you said Legal?... the answer is yes, make sure it is a legal copy/serial :)

    Regards,
    JDobbsy1987
    yes 100% clean install, windows 7 ultimate came with the computer, straight from the dell/alienware store
      My Computer


  8. Posts : 2,177
    Windows 8.1 Pro x64
       #18

    Jacee is suggesting that you do a clean install, since you bought the computer you have been infected with a rootkit which quite rightly Jacee has said are not very nice

    to ensure a stable and secure system in future Jacee is saying you are best to do a clean install.
    Clean Install Windows 7

    Back your files up first though as everything will be wiped clean.
      My Computer


  9. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #19

    Yes, clean install and DVD that is legally yours :)
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #20

    If you have used a USB flash drive that's been shared with another compromized computer, then I'd toss that one and buy a new one.
      My Computer


 
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