New
#1
A Nasty Virus
I have a nasty virus, and I need some advice of what to do. First of all, it won't go away, I've scanned with malwarebytes, and like 5 different AV scanners. For this reason I'm thinking it was more of a physical prank then a virus. Basically my user account got turned into a guest. The administrator account is disabled, I can't enable it, or do anything which requires administrator privileges. In safe mode, I can only login to my (guest) account. I'm not sure what to do, and I can't even backup my files, make a new partition, etc.