| Windows 7: Panda Anti-virus causing problem |
26 Sep 2010
|
#1 | | Windows 7 Home Premium 64bit. New-Brunswick, Canada |
Panda Anti-virus causing problem Hi Guys,
I have an issue which is pretty annoying, every time I scan my computer with Panda Global Protection 2010, it found around 500 spywares. If I scan again 2 minutes after, Panda anti-virus still detect around 400-500 spywares. I don't know why it's doing this and how to make sure it doesn't appear again. The weirdest thing is at the end of the scan process, it says that neither viruses nor malicious software were found on your computer but you can see the 527 spywares/cookies in the report! Can you please let me know if you have anb idea what's causing this?
Thanks,
Yannik My Computer Specs: Windows Version: Windows 7 Home Premium System type: 64-Bit Operating system Processor version: Intel ® Core (TM) i7 CPU 930 @ 2.80GHz 2.79GHz Installed Memory (RAM): 6GB Hard Drive Capacity: 1Tb Video Card: Graphics card manufacturer: ATI Graphics Chipset: Radeon HD 5700 Series Dedicated graphics memory: 1024 MB Sound Card: Manufacturer: Creative Sb-X-Fi Version 1.10.13 DirectX Version: 10.0 Motherboard: Manufacturer: Gigabyte Model type: X58A-UD3R | My System Specs |
| OS Windows 7 Home Premium 64bit. CPU Intel Core i7 CPU Motherboard Gigabyte X58A-UD3R Memory 6.00 GB RAM Graphics Card ATI Radeon HD 5700 Series Sound Card Creative Sb-X-Fi Monitor(s) Displays Acer 24 inch Screen Resolution 1400 X 1050 Mouse Kensington Expert Mouse Case NZXT Mid Tower Hard Drives 1 Tb Internet Speed Cable |
26 Sep 2010
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Go with another great AV. Why not try Microsoft Security Essentials, at least for a test.You can easily go back. I do not think that you will, however.
You can see, if you truly have any virus. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
26 Sep 2010
|
#3 | | Windows 7 Home Premium 64bit BC Canada |
I'll second what Richard said. I have yet to find anything with better integration and effectiveness than MSE. That said, is there any chance that your program is picking up AV definitions left by previous programs? | My System Specs | | System Manufacturer/Model Number self built OS Windows 7 Home Premium 64bit CPU Intel i5 - 760 (Quad) Motherboard Intel DP55KG Extreme Series Memory G.SKILL F3-10666CL9D-8GBRL Ripjaws (4x4Gb) Graphics Card Gigabyte HD 4670 Sound Card Creative Audigy 2 ZS Monitor(s) Displays Acer X223W Screen Resolution 1680 x 1050 Keyboard MS Razor Mouse MS Wireless Laser Mouse 7000 PSU Seasonic S12D750 750W Case Fractal Design Define R3 Black Cooling Stock Intel i5 cooler over 4x120mm Fans and 1x140mm Fan Hard Drives 1x Kingston 128G SSD (Boot Drive)
2x Western Digital Black 1Tb
1x Samsung 2Tb
1x Western Digital VelociRaptor 150G
1x Hitachi Deskstar 3TB Internet Speed 25Mbps Down, 950Kbps Up Other Info All the hardware works perfectly with Win7. Index of 6.7 with Gigabyte HD 4670 graphics. |
26 Sep 2010
|
#4 | | Windows 7 Ultimate x86 Massachusetts |
I suspect those are fake finds to show you, how effective the program works. Just follow Richards advice and see if MSE picks up any of those 400-500 issues.
-DG | My System Specs | | System Manufacturer/Model Number HP m8000n OS Windows 7 Ultimate x86 CPU DualCore AMD Athlon 64 X2, 2600 MHz 5200+ Motherboard Asus M2N68-LA (Narra) Memory Samsung 2GB DDR2 Graphics Card Onboard NVIDIA GeForce 6150SE nForce 430 Sound Card Onboard nVIDIA nForce 6100-430 (MCP61P) Monitor(s) Displays Westinghouse 19" LED Screen Resolution 1280x1024 Keyboard Logitech Classic KB 200 Mouse Standard HP opticle USB mouse PSU Stock (HP) Case Stock (HP) Cooling Stock Hard Drives SATA II Seagate Barracuda 500GB
USB II WD Elements 500GB
USB II WD My Book 1TB
USB II WD My Book 2TB |
26 Sep 2010
|
#5 | | Windows 7 Home Premium 64bit. New-Brunswick, Canada |
Thanks guys for the feedback!
It's funny because I've been using Panda AV for about 4-5 years and I never have this weird issue. The reason I don't really want to change AV is because I extended my AV plan for another 3 years which is quite expensive. One thing I know for sure is these bunch of issues showing on the Panda report are not in my computer because I followed the path of some of them and they have already been deleted so why showing these issues again when I'm doing a new fresh scan? The next thing I guess is the reach Panda directly!
Thanks again,
Yannik | My System Specs | | OS Windows 7 Home Premium 64bit. CPU Intel Core i7 CPU Motherboard Gigabyte X58A-UD3R Memory 6.00 GB RAM Graphics Card ATI Radeon HD 5700 Series Sound Card Creative Sb-X-Fi Monitor(s) Displays Acer 24 inch Screen Resolution 1400 X 1050 Mouse Kensington Expert Mouse Case NZXT Mid Tower Hard Drives 1 Tb Internet Speed Cable |
26 Sep 2010
|
#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
The three year money is gone
This is your choice
Use an AV that may be causing problems
or
Use one that is tried and true
Either way the money is gone. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
26 Sep 2010
|
#7 | | Windows 7 Ultimate (x64) SP1 |
Panda is known for giving false positives. If I were you, I'd run an online scanner just to be sure and then, like the others here have suggested, I'd think about switching products. | My System Specs | | System Manufacturer/Model Number tw33k OS Windows 7 Ultimate (x64) SP1 CPU Intel 3770k 4.6GHz Motherboard ASUS Maximus V Formula Memory 8GB (2x 4GB) Crucial Ballistix Graphics Card Sapphire 7950 (1060/1600) Sound Card On Board Realtek HD Audio Monitor(s) Displays 27" Acer B273HU (via HDMI) Screen Resolution 2048 x 1152 Keyboard Microsoft Wireless 5000 Mouse Microsoft Wireless 5000 PSU Corsair AX750 Gold Case Corsair Obsidian 800DW Cooling Corsair H100 (2x AP-121/2x UK-3000 push/pull) Hard Drives Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0 Internet Speed 5mb/s Other Info Logitech z-2300 2.1 speakers
Lamptron FC-5 v2 |
27 Sep 2010
|
#8 | | Windows 7 Ultimate x86 SP1 |
Can we have screenshots please?
It would be really helpful. 
Quote: Originally Posted by tw33k Panda is known for giving false positives. If I were you, I'd run an online scanner just to be sure and then, like the others here have suggested, I'd think about switching products. 500 false positives... ouch... Quote: The weirdest thing is at the end of the scan process, it says that neither viruses nor malicious software were found on your computer but you can see the 527 spywares/cookies in the report! ok, I have a guess..
Actually I am more or less sure about it. 1. detections are cookies (not that ones you eat  , tracking cookies!)
Panda (not an animal) probably just like most of the AVs detects and immediately removes it (most of the times), but it doesn't report it as malware/virus (because they are not). 2. detections are inside system restore points....
Look similar situation: Panda Security Forum • View topic - Suspicious files keep showing up
So, as I mentioned earlier screenshot would be really helpful.
P.S. you also direclty contact their support team: Panda Security Forum | My System Specs | | OS Windows 7 Ultimate x86 SP1 |
27 Sep 2010
|
#9 | | Windows 7 Home Premium 64bit. New-Brunswick, Canada |
Hi,
I've contacted their support team but they didn't really helped. I played with the setting a bit and I deleted the last few reports that were saved, I've uninstalled the Panda AV and did a fresh install so it looks ok now. Anyway, thanks a lot for the input guys, I appreciated it!
Yannik | My System Specs | | OS Windows 7 Home Premium 64bit. CPU Intel Core i7 CPU Motherboard Gigabyte X58A-UD3R Memory 6.00 GB RAM Graphics Card ATI Radeon HD 5700 Series Sound Card Creative Sb-X-Fi Monitor(s) Displays Acer 24 inch Screen Resolution 1400 X 1050 Mouse Kensington Expert Mouse Case NZXT Mid Tower Hard Drives 1 Tb Internet Speed Cable |
27 Sep 2010
|
#10 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
| My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 Panda Anti-virus causing problem problems? All times are GMT -5. The time now is 12:33 AM. | |