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Windows 7: Norton RT wont run


02 Oct 2010   #1

Windows 7 Home Premium x64, Mac OS X 10.6.2 x64
 
 
Norton RT wont run

When I run the norton removal tool, to uninstall N360 v4, it wont run. the Proccess starts, but nothing happens, and I cant end the proccess. (Yes I ran it as admin)


My System SpecsSystem Spec
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03 Oct 2010   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by cclloyd9785 View Post
When I run the norton removal tool, to uninstall N360 v4, it wont run. the Proccess starts, but nothing happens, and I cant end the proccess. (Yes I ran it as admin)
Hi cclloyd
Just checking -
Are you sure you have chosen the appropriate removal / uninstall tool from the list below?


Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
My System SpecsSystem Spec
03 Oct 2010   #3

Windows 7 Home Premium x64, Mac OS X 10.6.2 x64
 
 

Yes I downloaded the right one and it still does the same thing.
My System SpecsSystem Spec
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03 Oct 2010   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Michael,
If it is the paid version have you contacted Norton for guidance?
My System SpecsSystem Spec
04 Oct 2010   #5

Windows 7 x64
 
 

Quote   Quote: Originally Posted by cclloyd9785 View Post
Yes I downloaded the right one and it still does the same thing.
Have you tried running the normal uninstall first? You shouldn't need to, but it's worth a try. Then followup with the NRT.
My System SpecsSystem Spec
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 Norton RT wont run




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