Virus preventing login?

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  1. Posts : 18
    Windows 7 Home Premium 64 bit
    Thread Starter
       #31

    Kaspersky claimed that the "databases are obsolete" and I was unable to update.
    Antivir just kind of froze up on me.
    AVG didn't work.

    I guess I'll just try another.
    Also, I've gotten the "Windows Security Essentials" pop-up a few times.
    Last edited by atomicpanda; 23 Oct 2010 at 15:28.
      My Computer


  2. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #32

    Haven't finished my evaluation yet, but Kaspersky is miles ahead of avira (antivir), avast, avg, and f-secure.


    Don't worry about that "out of date-obsolete msg" - just plunge ahead with Kaspersky. It'll take a long, long time and will appear to be stuck at 1% for a while but it appears to work. My final judgment isn't in yet.
      My Computer


  3. Posts : 18
    Windows 7 Home Premium 64 bit
    Thread Starter
       #33

    karlsnooks said:
    Haven't finished my evaluation yet, but Kaspersky is miles ahead of avira (antivir), avast, avg, and f-secure.


    Don't worry about that "out of date-obsolete msg" - just plunge ahead with Kaspersky. It'll take a long, long time and will appear to be stuck at 1% for a while but it appears to work. My final judgment isn't in yet.
    It has worked the best for me out of all the ones I've tried, but when I tried to remove the malware it wouldn't let me.
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #34

    What is the malware? It's quite possible that it's blocked Kaspersky from updating and running.
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  5. Posts : 6,305
    Windows 7 Ultimate x64
       #35

    There are a couple of confilcting posts...

    In the first you can't even log into Safe Mode but later you can install software.

    If you can get to the point of installing software then there's 1 thing you can try...

    Once you boot up and see the task bar, right-click it and select task manager
       Note
    You have to be quick, most malware/viruses disable task manager.


    Once you've done this (if you can do this) then you can view the running processes for anything thatdoes not look right, e.g. apps runnign with random numbers or letters or anuthing stating 'Anti Malware' (even MSE doesn't state that).


    OS
      My Computer


  6. Posts : 18
    Windows 7 Home Premium 64 bit
    Thread Starter
       #36

    Jacee said:
    What is the malware? It's quite possible that it's blocked Kaspersky from updating and running.
    That's what I was thinking. I know for sure that I have Windows Security Essentials, but I'm unsure about what else.
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  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #37

    I can't answer the question as to why Kaspersky could find but not delete. Let's hope that someone else can.

    Now I don't know if it will show the same problem but I just tried to Panda AV and interface and use was excellent. From these standpoints, I can also recommend Panda.

    Let me know if your removal attempts fail (or if they succeed).
      My Computer


  8. Posts : 18
    Windows 7 Home Premium 64 bit
    Thread Starter
       #38

    karlsnooks said:
    I can't answer the question as to why Kaspersky could find but not delete. Let's hope that someone else can.

    Now I don't know if it will show the same problem but I just tried to Panda AV and interface and use was excellent. From these standpoints, I can also recommend Panda.

    Let me know if your removal attempts fail (or if they succeed).
    I just tried Panda myself, but it seemed to either not detect anything or freeze up.
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #39

    Panda shouldn't have found anything if you ran it after kaspersky which I believe quarantined the virus. Didn't you check the kaspersky reports?

    That kaspersky product impressed me for one of this category.

    I also find your turnaround times amazing since I know how long it takes to run these products on even an infant system.
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #40

    Download DDS from one of these links:
    Mirror 1 Mirror 2 Mirror 3
    • Disable any script blocking protection
    • Double click the dds icon to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt <--this will be minimized in the task tray
    • Save both reports to your desktop.

    Include the contents of both logs in your new topic.
      My Computer


 
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