Something is wrong - can anyone help?

You are very welcome, LuiseMS. Please let us know how you make out or if additional assistance is needed.

Hi guys!

Thanks for all the advice and tips - I really appreciate it!

I ran TDSSKiller about 4 hours ago and it found a threat which was solved and I also ran HitmanPro after that and it found nothing.

So far I haven't had any suspicious activity on my computer since I've done these. I will keep an eye on everything and let you know if something happens, but for now, I just want to say thank you!
I am feeling a lot calmer about my PC and I wouldn't have been able to do it without all your advice and kind words. Thanks for sticking by such a confused newbie like myself! :)

You are very welcome, LuiseMS. We are all newbies at something.

In your initial post, you indicated that you had run AVG, Norton, McAfee, Panda, Ad-Aware. I am hoping that you have already uninstalled the extra antivirus software programs. If not, please do so since you could run into serious conflicts. It also wouldn't hurt to run Uninstall & Remove McAfee Norton & More Antivirus Applications — OPSWAT AppRemover to take care of the leftovers since A/V uninstalls are not always thorough.

To check if your system is missing security updates or has insecure applications, install Secunia Personal Software Inspector or, alternatively, visit OSI - Consumer - Products . The Secunia Software Inspector runs through your browser with no installation or download required and does the following:

• Detects insecure versions of applications installed
• Verifies that all Microsoft patches are applied
• Assists you in updating your system and applications