 |  |
| |
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.
Windows 7 - Virus issue
| |
| 11-10-2010 | #1 |
| | Virus issue hey friends, my friend has got 21 files affected by virus. Was getting an error. These excel & word files which are affected. We want to know how can we recover/back-up these files as they are really important without losing them forever??? Its a Dell laptop No AV, No Firewall, No external HDD, also is it possible to transfer the files to a pen/flash drive & then recover it later???? how to straighten up this thing???? Unfortunate thing i'm helping my friend over telephone so would need instruction to help him. Thanks ASAP |
My System Specs |
| 11-10-2010 | #2 |
| | No a/v no firewall and no backups..............................0.o Are they able to open the files? |
| My System Specs |
| 11-10-2010 | #3 |
| | I'm planning to get him MSE,Malwarebytes & Comodo firewall but before that backing up of these files are really important as these are his office files. Need help ASAP. |
| My System Specs |
| . |
| |
| 11-10-2010 | #4 |
| | Can you open the files?? like open them copy them into a uninfected notepad or other word doc? |
| My System Specs |
| 11-10-2010 | #5 |
| | 
Quote: Originally Posted by mckillwashere  No a/v no firewall and no backups..............................0.o Are they able to open the files? Yes...i know it sounds little wierd but i got to help my friend. What is the safest way to do this. I guess there has to be 1??? |
| My System Specs |
| 11-10-2010 | #6 |
| | I would suggest using a program like google docs or office live and copy and past the docs from the infected doc into the web based program. this way they can be recovered safely at another machine. |
| My System Specs |
| 11-10-2010 | #7 |
| |
Quote: Originally Posted by mckillwashere Can you open the files?? like open them copy them into a uninfected notepad or other word doc? Yes he can copy word into another uninfected word doc but how to go about excel??? can we do the same for excel??? |
| My System Specs |
| 11-10-2010 | #8 |
| | Just tested. Yes you can. |
| My System Specs |
| 11-10-2010 | #9 |
| |
Quote: Originally Posted by mckillwashere I would suggest using a program like google docs or office live and copy and past the docs from the infected doc into the web based program. this way they can be recovered safely at another machine. Yeah you are right, i just wonder how it never clicked me. Thanks for that info, but i still want to know does this work for excel??? He is doig for word but i'm little sceptic about excel, does this work for excel???? |
| My System Specs |
| 11-10-2010 | #10 |
| | He is getting an error on IE:Stop running script,t casuing IE to run slow & if you continue to work your computer will become responsive. Now he has a black screen & pop-up box... |
| My System Specs |
 |
Virus issue problems?
« Renew or Change ?
|
MSE 2 »
| Thread Tools | |
| Similar Threads for: Virus issue | ||||
| Thread | Forum | |||
| Want are the best afforable anti-virus for a trojan virus | System Security | |||
| Virus/Dos condition or performance issue? | System Security | |||
 WIN 7 anti virus(virus) | System Security | |||
| Virus Issue | System Security | |||
| Back up issue after a virus. | General Discussion | |||
All times are GMT -5. The time now is 12:54 AM.
