HELP! Ex is hacking me!

ayshellay · 11 Nov 2010

My ex boyfriend got in my computer today somehow while I was on facebook and started chatting in the chat window I was on! Facebook will kick you off if two people sign on with the same account so I know he was hacking me somehow. He told me he typed in something like "run cmd prompt as admin" or something after hitting the Windows & "R" key. A black window popped up and he said he typed in my IP address. He also said he sent me a file over AIM in order to get into my system... I'm not sure if he's telling me the truth but either way, how can I prevent him from getting back in? He's threatening that he's going to look through my whole computer tomorrow. I have nothing to hide but I think we can all agree that's just a little creepy!

**I'd like to add that I am using the free version of AVG & have just scanned my computer. It put 1 file in the virus vault. Not sure if this relates but just incase...**

LiquidSnak · 11 Nov 2010

What are you using for a firewall? Antivirus software? Find the file and delete it with fileshredder:

File Shredder

Help yourself by blocking him in AIM and from all communications. Hopefully you recorded the conversation where he admitted to hacking into your computer, and contact the police about the matter. They should be able to help you out.

Also, call your internet provider. Tell them you need a new ISP and explain the situation. If you aren't at a time when you can reach them, I recommend unplugging your internet cable, or disabling your wireless card if you are on a laptop.

Dzomlija · 11 Nov 2010

In addition to what LiquidSnak has mentioned, you may also want to change such things as your login password (or create one of you aren't using a password). Change online passwords also for Facebook, mail, etc...

Bill2 · 11 Nov 2010

1) To start with, change your Facebook password and your computer login password immediately. Make sure the new password is strong and difficult to crack- in particular, dont use names, dates etc. that your ex might guess.

2) That guy typed in your IP address?? Do you have a static IP? PCs with static IPs are easy targets. You can set your computer to always set "Obtain an IP address automatically".

3) Check your computer for trojans.

Free online Trojan Scanner - Scan your system for Trojans

4) Dont click on suspicious/unknown email attachments.

5) If there are shared drives on your computer, turn off sharing or make sure it requires a password.

6) Make sure the firewall is not turned off as Liquidsnake has already talked about. You can also try a different firewall such as comodo or zonealarm.

LiquidSnak · 11 Nov 2010

That is a good suggestion, but if you are getting hit with a technique that I think you are, you might have a keylogger as well, and I would recommend changing your passwords from a mobile device or a GOOD friend's system.

Bill, good advice as well.

Bill2 · 11 Nov 2010

One way to bypass a logger, at least temporarily is to use the onscreen keyboard.

Click on Start -> Go to All Programs -> Click on Accessories -> Select Accessibility ->Click on On-Screen Keyboard

But if you suspect a keylogger, then for the long term its best to reinstall the OS. Keyloggers have gotten terribly smart these days and can hide themselves in numerous places.

LiquidSnak · 11 Nov 2010

Anywho, I have to go to bed, as I have to be up quite early tomorrow. I leave you in the hands of the sleepless one, as well as all the other capable people on the forum :)

Orbital Shark · 11 Nov 2010

Another thing is to make sure that Remote Desktop is not active. Type advanced into the start search and click 'View advanced system settings' then under the 'Remote' tab, click 'Don't allow connections to this computer' if it isn't already selected.

I recommend the following settings...(at least until all you're passwords are reset)

OS

mckillwashere · 11 Nov 2010

Check for programs such as "logmein", "go to my pc" , and "team viewer" and uninstall them.

mckillwashere · 11 Nov 2010

Another thing you can do is run a program called hijack this (which is produced by trend micro an internet security company) put the results in a text document and post them up so we can take a look and see if there is anything that could be suspicious running.