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Windows 7: Help with removal of antivirus 8

11 Nov 2010   #1
shanefromoz

Windows 7 Ultimate
 
 
Help with removal of antivirus 8

Hi All,

My son has a laptop with Windows 7 and he downloaded a programe called antivirus 8 which i know is maliscious.
I need help removing this silly programme.
Can someone please help me?

Cheers Shane


My System SpecsSystem Spec
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11 Nov 2010   #2
LiquidSnak

W7 Professional x64
 
 

Malwarebytes

http://www.microsoft.com/security_essentials/

Download and run both of these. If they do not catch it, you might try revouninstaller (http://www.revouninstaller.com/revo_..._download.html) and see if you can uninstall it.

All else fails, perform a system restore to before the downloaded date.

If that is not possible, I would suggest a clean install of windows.
My System SpecsSystem Spec
11 Nov 2010   #3
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Download the freeware malwarebytes, scan and let it remove what it wants to. You may also like to read this page.

Remove Antivirus8 or Antivirus 8 (Uninstall Guide)
My System SpecsSystem Spec
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11 Nov 2010   #4
Orbital Shark

 
 

Hi,

Note   Note
You're gonna need to be quick for this to work as most fake malware apps tend to disable certain security protocols (Antivirus, Firewall, Internet Access, Task Manager are a few of them)


Step 1 (Accessing Task Manager)

You will need to re-boot the machine and as soon as you see the taskbar (even if your desktop isn't fully loaded), right-click it and select Task Manager.

Step 2 (Killing unknown processes)

Once you succeed in opening Task Manager look down the pist of 'Processes' for suspicious entries. These will look like either random letters/numbers .exe or av8.exe.

Step 3 (Regaining Internet Access)

Once you finish step 2 you need to open Control Panel -> Network and Internet -> Internet Options. Under the 'Connection' tab you need to click 'Lan Settings' and make sure the settings match the image below.

Help with removal of antivirus 8-capture.png

Now that you should have internet access back you can proceed to download MalwareBytes. And fun a full system scan.

Tip   Tip
This process can be used to eliminate most fake AV/AM apps


My System SpecsSystem Spec
11 Nov 2010   #5
shanefromoz

Windows 7 Ultimate
 
 

Gee thanks heaps guys.
My System SpecsSystem Spec
11 Nov 2010   #6
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Follow the instructions in Bill2's link. If after doing all, you find that the computer still isn't working correctly, then register at Bleeping Computers and get help in their Malware Forum.
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 Help with removal of antivirus 8




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