Help with removal of antivirus 8

shanefromoz

New member
Member
Local time
8:04 AM
Messages
72
Hi All,

My son has a laptop with Windows 7 and he downloaded a programe called antivirus 8 which i know is maliscious.
I need help removing this silly programme.
Can someone please help me?

Cheers Shane
 

My Computer My Computer

At a glance

Windows 7 Ultimate
OS
Windows 7 Ultimate

My Computer My Computer

At a glance

W7 Professional x64AMD Athlon II X3 445 Rana 3.10 GHzPNY XLR DDR3 1600 4x2GBNVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Computer Manufacturer/Model Number
Pugh Technologies
OS
W7 Professional x64
CPU
AMD Athlon II X3 445 Rana 3.10 GHz
Motherboard
MSI 870A-G54
Memory
PNY XLR DDR3 1600 4x2GB
Graphics Card(s)
NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5
Sound Card
Realtek ALC892 onboard
Monitor(s) Displays
ASUS VE205t, Viewsonic VX2035WM
Screen Resolution
1600x900, 1600x1050
Hard Drives
977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0
PSU
Antec EarthWatts EA650 650W
Case
ThermalTake Armor A90 Mid Tower
Cooling
3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler
Keyboard
Logitec 55
Mouse
Razer Deathadder
Internet Speed
20 Mbps D/L, 9 Mbps U/L

My Computer My Computer

At a glance

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Computer Manufacturer/Model Number
Too many to describe...
OS
Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
Hi,

   Note
You're gonna need to be quick for this to work as most fake malware apps tend to disable certain security protocols (Antivirus, Firewall, Internet Access, Task Manager are a few of them)


Step 1 (Accessing Task Manager)

You will need to re-boot the machine and as soon as you see the taskbar (even if your desktop isn't fully loaded), right-click it and select Task Manager.

Step 2 (Killing unknown processes)

Once you succeed in opening Task Manager look down the pist of 'Processes' for suspicious entries. These will look like either random letters/numbers .exe or av8.exe.

Step 3 (Regaining Internet Access)

Once you finish step 2 you need to open Control Panel -> Network and Internet -> Internet Options. Under the 'Connection' tab you need to click 'Lan Settings' and make sure the settings match the image below.

Capture.PNG

Now that you should have internet access back you can proceed to download MalwareBytes. And fun a full system scan.

   Tip
This process can be used to eliminate most fake AV/AM apps
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Sempron Dual Core3GBNVIDIA GeForce 6150SE nForce 430
Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
Gee thanks heaps guys.
 

My Computer My Computer

At a glance

Windows 7 Ultimate
OS
Windows 7 Ultimate
Follow the instructions in Bill2's link. If after doing all, you find that the computer still isn't working correctly, then register at Bleeping Computers and get help in their Malware Forum.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Back
Top