Help please? May still have virus I dont know

Page 1 of 2 12 LastLast

  1. Posts : 81
    Windows 7 Home Premium x64
       #1

    Help please? May still have virus I dont know


    Like an Idiot I download a virus and I should have seen it coming. I quickly found it and ended it's process in the task manager. I download Superantispyware removal and it only found cookies. But then I went into my Mcafee qurranted files and found this (Picture below)

    When the virus installed it popped up a fake anti-virus is the .EXE file showed below associated with fake ant-virus?

    Also - I no csrss.exe is a critical file. But is it a virus? I tried deleting it says the same message as anything you try to delete but if it such a critical file why should I be aloud to?

    My Mcafee didn't pick up anything else but these 3. Even running a scan right now. Nothing. Should I worry?

    Thanks
    Attached Thumbnails Attached Thumbnails Help please? May still have virus I dont know-untitled.jpg   Help please? May still have virus I dont know-untitled2.jpg  
      My Computer


  2. Posts : 7,781
    Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
       #2

    I don't trust McAfee myself, I've had bad experiences with it.

    D/L & installing MSE would be the easy path and let it remove it.

    http://www.microsoft.com/security_essentials/

    Information and removal instructions for syssvc:

    How to remove SYSSVC.EXE|Virus Com

    BTW, MSE will run and play well with McAfee if you decide to install it. Doesn't hurt to have an extra layer of protection.
      My Computer


  3. Posts : 195
    Windows 7 Ultimate x64 SP1
       #3

    Have you tried running a scan with Malwarebytes' Anti-Malware?

    Also maybe try Hitman Pro - Downloads - SurfRight

    Another thing to try is go to a System Restore point before you got the virus
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    Establishing Whether Csrss.exe is a Windows Process Or a Virus

    Syssvc.exe is a Trojan/Backdoor.
    Backdoor Trojans provide the author or ‘master’ of the Trojan with remote ‘administration’ of victim machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer and more.
    If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums.
    You should consider them to be compromised.
    They should be changed by using a different computer and not the infected one, if not an attacker may get the new passwords and transaction information.
    Banking and credit card institutions should be notified of the possible security breech.

    More info can be found below:

    How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
    How to report ID theft, fraud, drive-by installs, hijacking and malware? Security | DSLReports.com, ISP Information
    When should I re-format? How should I reinstall?
    When should I re-format? How should I reinstall? Security | DSLReports.com, ISP Information
      My Computer


  5. Posts : 81
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Borg 386 said:
    I don't trust McAfee myself, I've had bad experiences with it.

    D/L & installing MSE would be the easy path and let it remove it.

    http://www.microsoft.com/security_essentials/

    Information and removal instructions for syssvc:

    How to remove SYSSVC.EXE|Virus Com

    BTW, MSE will run and play well with McAfee if you decide to install it. Doesn't hurt to have an extra layer of protection.
    May I ask why you don't trust Mcafee? And I don't like security essentials it's installed on my PC already and it's disabled can't remove it. And at the person who suggested system restore...this is a good idea I just fear it will make my system run slow...what do you think should I?
      My Computer


  6. Posts : 81
    Windows 7 Home Premium x64
    Thread Starter
       #6

    G1LLY said:
    Have you tried running a scan with Malwarebytes' Anti-Malware?

    Also maybe try Hitman Pro - Downloads - SurfRight

    Another thing to try is go to a System Restore point before you got the virus

    I tried MWB,

    It found this exactly what I was looking for:)

    This look like it be it though?
    Attached Thumbnails Attached Thumbnails Help please? May still have virus I dont know-untitled.jpg  
      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #7

    Be sure that everything is checked, and click Remove Selected (MBam)
      My Computer


  8. Posts : 166
    Windows 7 Ultimate x64
       #8

    I'd also post a HiJackThis log for review, just to make sure everything is gone.
      My Computer


  9. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #9

    Unfortunately, HJT isn't going to show that backdoor trojan
      My Computer


  10. Posts : 166
    Windows 7 Ultimate x64
       #10

    Jacee said:
    Unfortunately, HJT isn't going to show that backdoor trojan
    But it may bring something else up, so it would be a good idea to run it anyway. To the OP, I also forget to mention ComboFix if something is still wrong. That should kill any remaining malware.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:09.
Find Us