Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need help urgently, discovered a trojan virus

09 Dec 2010   #1

Windows 7 Professional
 
 
Need help urgently, discovered a trojan virus

hi, i am having trouble with my Samsung NP- R519 laptop, i have recently scanned my computer and i have discovered a trojan virus on the hdd, got it from downloading a stupid keygen, (wont be doin that again), so to remove it i want to restore to the laptop to its original factory settings, as the virus is slowing down my laptop but i do not how to, so i was wondering if somebody could help me?

my OS is WINDOWS 7 Professional, which came pre installed when i got it.
if anyone has any information can you kindly help me please thank you.


My System SpecsSystem Spec
.

09 Dec 2010   #2

Windows 7 Pro/32 Academic. Build 7600
 
 

There should be an F key you press during boot to access the recovery partition. I would check Samsung's web site under "support" and see if you can locate "recovery options". There should be a step by step on how do do this.
My System SpecsSystem Spec
09 Dec 2010   #3

Windows 7 Professional
 
 

thank you for your help, but would i need to make a windows 7 installation cd, if so how would i go about doing this?
My System SpecsSystem Spec
.


09 Dec 2010   #4

Windows 7 Pro/32 Academic. Build 7600
 
 

My System SpecsSystem Spec
09 Dec 2010   #5

Windows 7 Professional
 
 

thank you again, but i was wondering, when i do the samsung recovery, will i have Microsoft Office 2007 still installed because the laptop also came pre installed with that.
My System SpecsSystem Spec
09 Dec 2010   #6

Windows 7 Professional
 
 

similarly will the windows 7 os still be installed?
My System SpecsSystem Spec
09 Dec 2010   #7

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by errore13 View Post
similarly will the windows 7 os still be installed?
The OS will still be there, but if you do a full recovery you will lose everything including all user data and installed applications
My System SpecsSystem Spec
09 Dec 2010   #8

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

When you do a factory recovery, your computer will be restored to exactly what it was when you unboxed it. And, before you ask, back up any critical user data, theres no guarantee it'll be usable after the restore. Quarantine that data to an external drive, then scan it thoroughly before using it.
My System SpecsSystem Spec
09 Dec 2010   #9
Microsoft MVP

 

If your AV, Malwarebytes and one of the bootable AV scans do not find further infection, you can wait to see if infection resurfaces: http://www.techmixer.com/free-bootab...download-list/

The problem with factory recovery is that it doesn't wipe the HD of infected code which can live on under a simple format. So if an infection plagues your install it is best to wipe the HD to clean reinstall with Recovery Disks or Windows 7 installer.

If you purchased the Office Trial version pre-installed on the computer, be sure to back up the Product key which was given you. If you don't have it, audit it from the HD along with all other installed Product Keys using Belarc Advisor. Belarc Advisor - Free software downloads and software reviews - CNET Download.com

I would not select to have Recovery save your data as you want a formatted reinstall at the least. Even better would be to wipe the HD of all infected code and reinstall using Recovery Disks or Windows 7 Installation DVD. Remove your data to quarantine on DVD, external or flash stick to scan it with AV and Malwarebytes, or sacrifice it rather than risk reimporting infection..

SSD / HDD : Optimize for Windows Reinstallation
re-install windows 7
My System SpecsSystem Spec
Reply

 Need help urgently, discovered a trojan virus




Thread Tools



Similar help and support threads for2: Need help urgently, discovered a trojan virus
Thread Forum
First case of Android Trojan spreading via mobile botnets discovered Security News
Help locating possible trojan or other virus System Security
Tiny but deadly banking Trojan discovered Security News
Want are the best afforable anti-virus for a trojan virus System Security
Solved How do i remove a trojan/virus BSOD Help and Support
Help with trojan virus System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:31 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33