Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Event ID: 3002

11 Dec 2010   #1

Windows 7 64 bit SP1
 
 
Event ID: 3002

MSSE is giving me an Event ID: 3002 on every reboot anyone know why?

Here's info...
Microsoft Antimalware Real-Time Protection feature has encountered an error and failed.
Feature: Behavior Monitoring
Error Code: 0x80004005
Error description: Unspecified error
Reason: The filter driver requires an up-to-date engine in order to function. You must install the latest definition updates in order to enable real-time protection.

I've cleared the C:\ProgramData\Microsoft\Microsoft Security Essentials\Support\MSSEOOBE.etl still get the event.


My System SpecsSystem Spec
.

11 Dec 2010   #2

Windows Se7en
 
 

an uninstall and reinstall should do the trick have you try that? i'm been using MSSE as-well never had any problem.
My System SpecsSystem Spec
11 Dec 2010   #3

Windows 7 64 bit SP1
 
 

Yeap tried that...no joy
My System SpecsSystem Spec
.


11 Dec 2010   #4

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

I have had the following error with the file you're referring to:

Administrative Event Viewer Error - Session "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000D

The fix for that is to delete the file(MSSEOOBE.etl), and the file is rebuilt during the next reboot.

Another option you could try is going to MS and downloading the full definitions pack. This might correct any corruptions

Install the latest Microsoft Security Essentials definition updates - Get the latest definitions - Microsoft Malware Protection Center

I also have this link for troubleshooting: MSE Solution Center

Microsoft Security Essentials Solution Center

I did have something like that happen a long while back, I d/led the full definitions, it kept giving me the error similar to yours for about a day or two, and then the errors stopped.

Here is another link for you to look at:

http://social.answers.microsoft.com/...e-24736b3cbf61

Another thought, make sure Windows Defender is disabled (MSE should disable it automatically). If it's not, you may have to disable it manually
My System SpecsSystem Spec
11 Dec 2010   #5

Windows 7 64 bit SP1
 
 

Yeap defender is disabled I did the def download thing as for the .etl file see 1st post.
My System SpecsSystem Spec
12 Dec 2010   #6

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

I had the same problem back in March. After MS worked on my system for 4 hrs the fix was to remove the etl file that you have already done. It cleared for a week and then came back and I was unable to get it to work right so I dumped MSE and never looked back. Now use NIS2011.

Jim
My System SpecsSystem Spec
12 Dec 2010   #7

Windows 7 64 bit SP1
 
 

Norton is resource hog from my experience and misses to many virii.
My System SpecsSystem Spec
12 Dec 2010   #8

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

MSE did it on my system for a little bit, and I notice someone else had the same experience I did quite some time back on the last link.

Their experience ended the same way as mine, it just started working correctly after 2 or 3 days.

When I was getting the problem you're having, I couldn't use the update button on MSE, the same thing would happen. I was however, able to update the defs using windows updater. After using that for d/l ing the defs, some time after that I clicked on the update button, and to my surprise, it was working again.
My System SpecsSystem Spec
12 Dec 2010   #9

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

Quote   Quote: Originally Posted by Pawl View Post
Norton is resource hog from my experience and misses to many virii.
Since 2009 Norton has been great. Low resource usage and rated near the top. They saw the light and got it going.

Jim
My System SpecsSystem Spec
12 Dec 2010   #10
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Go here and click on 'validate your Windows Software'
Know The Facts

This may help with getting automatic definition/updates.
My System SpecsSystem Spec
Reply

 Event ID: 3002




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:08 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33