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Windows 7: windows security center disabled


11 Dec 2010   #1

win 7 pro 32
 
 
windows security center disabled

Running NIS 2011 (v18.1.0.37) and Windows 7 Pro 32. All has been running well until today when windows security center suddenly reports that it is turned off. Starting windows security center via the services window causes windows defender & NIS to be turned off, both NIS & windows firewalls to be turned off & NIS virus protection to be turned off.

Any idea why windows security center is either being switched off or has suddenly started reporting its status and whether keeping it switched off is beneficial given that NIS is providing a firewall, virus protection etc.

Many thanks

Dave Allen


My System SpecsSystem Spec
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11 Dec 2010   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Go into service.msc and disable both Windows Firewall and Windows Defender. Make sure you stop the service first.

Reboot and see if Security Center is still reporting a problem
My System SpecsSystem Spec
11 Dec 2010   #3

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

There are apparently some problems with Norton & the security center

windows security center disabled - Norton Community

Of course it is possible you picked up a virus. It wouldn't hurt to do a full sys scan with MSE, Malwarebytes and Malicious Software Removal Tool just to be safe
My System SpecsSystem Spec
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12 Dec 2010   #4

Windows 7 x64
 
 

Quote   Quote: Originally Posted by dfa1963 View Post
Running NIS 2011 (v18.1.0.37) and Windows 7 Pro 32. All has been running well until today when windows security center suddenly reports that it is turned off. Starting windows security center via the services window causes windows defender & NIS to be turned off, both NIS & windows firewalls to be turned off & NIS virus protection to be turned off.

Dave Allen
Although the Security Center reports that NIS is OFF is it actually off? What is the status of the NIS auto-protect icon? I would run a quick scan with MBAM to make sure you don't have an infection (or remove it if you do).
My System SpecsSystem Spec
14 Dec 2010   #5

win 7 pro 32
 
 

Quote:
Running NIS 2011 (v18.1.0.37) and Windows 7 Pro 32. All has been running well until today when windows security center suddenly reports that it is turned off. Starting windows security center via the services window causes windows defender & NIS to be turned off, both NIS & windows firewalls to be turned off & NIS virus protection to be turned off.

Any idea why windows security center is either being switched off or has suddenly started reporting its status and whether keeping it switched off is beneficial given that NIS is providing a firewall, virus protection etc.
Ok, the plot thickens. Still unable to start windows security center I decided to remove norton so that I could get back to basics and see whether norton was the culprit. Full system scan performed by norton, with no issues, prior to it's removal. Removal completed via Revo and followed up with nortons own removal tool. I feel confident that norton is now removed from my system.

Malwarebytes full system scan shows no issues.

Try now to start windows security center and it stays live for about 2 mins before switching itself off? During that 2 mins it complains about lack of an anti-virus program and defender being switched off. I cannot turn defender on at all as it immediatly shuts down upon activation with the following warning:

"The windows defender service on local computer started and then stopped. Some services stop if they are not in use by other services or programs."

I've attempted to load & run MSE but this, on opening, flashes a window at me for about 0.1 secs before shutting down. I'm unable to see what the window says before closure.

So, I seem to be back at a basic win 7 security level but am unable to switch anything on. Where do I go from here?
My System SpecsSystem Spec
14 Dec 2010   #6

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

I agree with Victek, in most instances when you have a AV running, some of them disable the Security Center and take over the function of it. I saw this on my old XP machine, when I was informed "Your security center settings are being handled by another AV" and Norton was running the whole security show.

But, NIS should still show as being on and running. Best to do a scan with some AV proggies.
My System SpecsSystem Spec
14 Dec 2010   #7

Windows 7 x64
 
 

Quote   Quote: Originally Posted by dfa1963 View Post
Malwarebytes full system scan shows no issues.

I've attempted to load & run MSE but this, on opening, flashes a window at me for about 0.1 secs before shutting down. I'm unable to see what the window says before closure.

So, I seem to be back at a basic win 7 security level but am unable to switch anything on. Where do I go from here?
I suggest downloading and running Kaspersky TDSSKiller - latest version looks like 2.4.1.0 - to see if you have a rootkit. In my experience MBAM can miss this one. You could also download Norton Power Eraser, burn it to a CD and boot it to see if it finds anything.
My System SpecsSystem Spec
14 Dec 2010   #8

Windows 7 Home Premium 64 bit
 
 

And if all else fails you can do a system restore to before the problem occured or do a system repair with your Win 7 dvd which will fix your prob without loseing any of your data
My System SpecsSystem Spec
14 Dec 2010   #9

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Could this be the possible culprit? I know yours isn't locking, but it may have affected it in some way. It's doubtful, but just bringing up the possibilities

NIS 2011 Update causing lockups
My System SpecsSystem Spec
14 Dec 2010   #10
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See if you can run Eset online scanner ...
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
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 windows security center disabled




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