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Windows 7: MSE Upgrade Fails

29 Jan 2011   #1
blockie

 
MSE Upgrade Fails

Trying to upgrade MSE I get the error 0x80070643. Rebooted and tried again with same result. Don't know what to do.


My System SpecsSystem Spec
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29 Jan 2011   #2
blockie

 

Just finished running the upgrade as the built-in administrator. Worked OK.
My System SpecsSystem Spec
29 Jan 2011   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Now run a full system scan so no more errors occur.
My System SpecsSystem Spec
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29 Jan 2011   #4
mr pc

Windows 7
 
 

This is the golden question of the century. It appears MSE does not play fair with other AVs when upgrading.

I am using Threatfire on the side and MSE's upgrade kept giving me errors. After trying variations with my install process, disabling TF (not uninstalling) I came to the realization that it is not playing when it says you have to uninstall your other AV.

So download the MSE installer from the website (I avoid MSE upgrades/updates through Windows update), I also downloaded a new installer for my other AV (just in case there is a newer build for that as well)

I disconnected my internet, uninstalled both AVs - made sure all was removed through the add/remove/registry/windows install cleaner and installed MSE then TF and it appears to be ok so far -

2 Things I have learned:

1) Install with a fresh installer - don't run the upgrade/windows update options
2) Make sure all other AVs are uninstalled

I can't guarantee this is a consistent process for all machines, but it has finally worked for me

goodluck
My System SpecsSystem Spec
29 Jan 2011   #5
mr pc

Windows 7
 
 

Quote   Quote: Originally Posted by blockie View Post
Just finished running the upgrade as the built-in administrator. Worked OK.
good to hear it worked
My System SpecsSystem Spec
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 MSE Upgrade Fails




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