"Windows Security Service" needs to scan


  1. Posts : 24
    Win 10 pro x64 SP1
       #1

    "Windows Security Service" needs to scan


    While researching bicycle frame jigs (my hobby) I saw a photo on Google images I wanted to see full size, when I clicked the image I got a windows looking dialog box indicating "Windows Security Service needs to scan" for some unknown reason I associated this with the file being a photo and I selected ok, I caught myself and closed the resulting window (not the Norton window I expected) before "scanning completed" (I normally know better than this)

    I did a full scan in safe mode with my AV (Norton Internet security 2011) and MBAM fully updated and all seems fine with no infections at all. I also fully cleaned all Temp and temp internet files

    I am wondering if Windows Security Service is capable of requesting such a scan?

    I searched this afternoon and could not uncover anything on this, and I am very curious if anyone has run into this

    Thanks -- Bill
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    This is 'fakeware', rogue security. See if you can run Norton and MBam in regular mode, not safe mode.
      My Computer


  3. Posts : 24
    Win 10 pro x64 SP1
    Thread Starter
       #3

    Thank you for the reply, both MBAM and NIS were also run in normal windows mode with good results.

    I also should have mentioned the browser in use was IE8

    It seems I caught my grave mistake in time, I normaly would close the browser and start over.

    A lesson learned
      My Computer


  4. Posts : 1,036
    Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS
       #4

    Whenever you see any such fake pop-ups, disconnect from the net and close (kill the browser process) the browser window via task manager.
    Clean out the temp, browser cache etc. Do a quick scan just to be on the safe side. You can then reconnect again..
      My Computer


  5. Posts : 5,642
    Windows 10 Pro (x64)
       #5

    Did you have UAC on? And down in the status bar of IE, does it say protected mode on? If so those saved you from a horrible infection. Protection Mode puts IE into a sandbox which protects your computer from such nasty malware as this.

    Some users are too quick to turn off UAC and the like...because they believe they "know" what they are doing.
      My Computer


  6. Posts : 24
    Win 10 pro x64 SP1
    Thread Starter
       #6

    Yes UAC is on, also protected mode was on, I thought that "should" do it, I really am thankful for your comments

    The whole thing was bugging me silly yesterday so I re-imaged the drive just to be supper sure, likly overkill but now I know and feel better for a little time investment

    It's so not like me to do something like that, but I guess that is why they call them mistakes. I also thank EzioAuditore for posting proper procedure.

    My thanks to the forum!
      My Computer


  7. Posts : 1,036
    Winbdows 7 ultimate x64 | Ubuntu 12.04 x64 LTS
       #7

    Your welcome.
    And if you haven't already, add SpywareBlaster to your arsenal. It'll block your pc from communicating to known bad sites and vice versa.
    SpywareBlaster® | Prevent spyware and malware. Free download.
      My Computer


 

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