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Windows 7: Can't download Adobe or Java


10 Mar 2011   #1

Windows 7 Home Premium 32 bit
 
 
Can't download Adobe or Java

My system keeps prompting me to download an Adobe update and I want to download Java. I've disabled the firewall and the Avast AV but the downloads still fail. Any ideas on what is preventing them? Thanks. Steve

My System SpecsSystem Spec
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10 Mar 2011   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

How to update Java ...
  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u24 allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u24-windows-i586-p.exe to install the newest version.
My System SpecsSystem Spec
11 Mar 2011   #3

Windows 7 Home Premium 32 bit
 
 

Thanks Jacee for your really detailed answer - much appreciated.

Any ideas about the Adobe problem?

Thanks
My System SpecsSystem Spec
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11 Mar 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi Steve,

Are you getting any sort of error message? Does the download start, and then terminate half-way through? Can you give us some more details?

This is where I have succesfully fownloaded Adobe from:

Adobe - Adobe Reader download - All versions

Regards,
Golden
My System SpecsSystem Spec
11 Mar 2011   #5

Windows 7 Home Premium 32 bit
 
 

Fixed it - many thanks both of you!
My System SpecsSystem Spec
11 Mar 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

No worries
My System SpecsSystem Spec
Reply

 Can't download Adobe or Java




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