Any idea how she did this or to fix it.

davep1553

New member
Local time
5:04 PM
Messages
2
I'm attempting to fix my sister's computer (not easy being 150 miles away). Some how she seams to have changed her administrative account to a guest account, or so she claims. With our hectic schedules we've only been able to do e-mail tag on the problem but I don't even know how that's possible. I asked to confirm it's not a standard account and she insists it's shows a guest account with her name.

I believe she's running win 7 home 64 bit. Part of my confusion may be my only win 7 system is Pro.

I hope to get more information, maybe even a remote assistance into it this weekend but but I wanted to put it out there and see if this sound familiar to anybody so I can hopefully go in with some ideas what she did, how she did it, and how to fix it.
 

My Computer My Computer

At a glance

Win 7 pro 64 bit
OS
Win 7 pro 64 bit

My Computer My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
What about my description makes you think it's malware?
 

My Computer My Computer

At a glance

Win 7 pro 64 bit
OS
Win 7 pro 64 bit
What about my description makes you think it's malware?

Hi and welcome to SF!!! :)
I think Jacee has been based on the reduction of privileges. Remove from your sister Administrator privileges is quite interesting to an attacker, not you agree?! Follow Jacee's guidelines and goals and let us know the results.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD PHENOM II X6 1090T 3.2GHz8GB G.SKILL RIPJAWS - F3-10666CL7DSAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Computer Manufacturer/Model Number
WALLONN7 / LIN BLACK SERIES II
OS
Windows 7 Ultimate x64 SP1
CPU
AMD PHENOM II X6 1090T 3.2GHz
Motherboard
GIGABYTE GA-890FXA-UD7
Memory
8GB G.SKILL RIPJAWS - F3-10666CL7D
Graphics Card(s)
SAPPHIRE ATI RADEON HD 5870 VAPOR X OC
Sound Card
REALTEK DOLBY HOME THEATER
Monitor(s) Displays
LED LG W2486L
Screen Resolution
1080p
Hard Drives
SEAGATE 1TB -ST31000528AS - AHCI MODE - AS SATA
PSU
ZALMAN ZM1000-HP 1000W
Case
THERMALTAKE XASER VI VG4000SWA
Cooling
140MM x3 / 120MM x1 AIR COOLING - THERMALTAKE
Keyboard
MICROSOFT DIGITAL MEDIA KEYBOARD 3000 - USB
Mouse
MICROSOFT BASIC OPTICAL MOUSE 2.0 - USB
Internet Speed
600KBPS
Other Info
MICROSOFT XBOX 360 CONTROLLER
Back
Top