| Windows 7: Windows 7 won't open any programs!!! |
07 Apr 2011
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#1 | | |
Windows 7 won't open any programs!!! Hi I am a user of Windows 7 and I have a HUGE problem.
I think my computer is infected with a virus because whenever I boot now, there is an automatic scan running and the computer tells me that it's infected.
Also, I can't run any program files on my computer.
When I try to go on firefox or explorer, there is just a circle around my cursor for a few seconds and the program doesn't load at all.
Same goes for Microsoft Word and other executable programs.
What happens in the task manager at that time when I open a program is that a thing named "rxb.exe *32" appears and it seems to be blocking the running of my program.
Even though I think it's a virus, I didn't install any vaccines and even though I had, it couldn't open the program anyways.
I tried doing system restore to up to a week and a half ago and the problem doesn't go away.
I tried the system scan with command prompt and it said that it did not find any integrity violations.
I am at a lost at what do 
HELP!!! | My System Specs |
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07 Apr 2011
|
#2 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
Download, install, update and run Malwarebytes in Safe Mode with Networking. Opt to remove any infections, and post the log file here.
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
07 Apr 2011
|
#3 | | |
um... None of the programs run..not even t malwarebyte installation program, nor other vaccine programs...even in safe mode AND safe mode with networking.
How am I supposed to cure my computer if no programs are running?
The same circle appears for a while by the cursor and nothing happens. | My System Specs | | |
07 Apr 2011
|
#4 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
Can you try this link? RBX.EXE - Trojan.Agent/Gen-Crypt[Mix] | SUPERAntiSpyware
Use TaskManager to kill that process as soon as your computer boots - if you are quick enough, you may be able to kill the process prior to it completing its loadup.
Post back here if it doesn't work.
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
07 Apr 2011
|
#5 | | Vista, Windows7, Mint Mate, Zorin, Windows 8 Florida in winter, Black Forest/Germany |
Have a look at these removal instructions: Remove Trojan Adware.32.EXPDwnldr (removal instructions) - Geeks to Go Forums
Download the recommended program on another system and put it on a USB stick. Then run it in safe mode on the infected PC from the stick. | My System Specs | | System Manufacturer/Model Number HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops OS Vista, Windows7, Mint Mate, Zorin, Windows 8 CPU from 1.6GHz Duo to i7 Monitor(s) Displays 2x HP w2207 Keyboard with trackball - no mices Mouse Trackball mice Hard Drives 5x HDD, 7x SSD, 12x Externals Internet Speed DSL 6000 |
08 Apr 2011
|
#6 | | Windows 7 Ultimate 64 bit |
Rkill Note: If your security software warns about Rkill, ignore & allow the download to continue.
Download RKill by Grinler from Here & save it to your Desktop.
Alternate download links: Two Three Four - Double click Rkill to run it
- A command window will open then disappear upon completion, this is normal
- If this does not happen... delete the file, then download & use the next link provided
- If it does not work, repeat the process & attempt to use one of the remaining links until the tool runs
- Do not reboot your machine until asked to do so. If no version of Rkill would run, please let me know
- When finished, Notepad will open with a log file, automatically saved at C:\rkill.log
- Copy/paste the contents of the rkill.log file in your next reply
- Leave Rkill on the Desktop unless instructed otherwise
Quote: Note: If you get an alert that Rkill is infected, ignore it. The alert is a fake warning given by rogue software, trying to "protect" itself from being terminated or removed. If you see such a warning, leave the warning on the screen, then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself, so that Rkill can perform its routine. Also, rename the Malwarebytes' installer to something random, pinkchicken.exe, before copying it to the infected computer. After running RKill, try the randomly named MBAM program. | My System Specs | | System Manufacturer/Model Number Dell Studio 15 OS Windows 7 Ultimate 64 bit |
10 Apr 2011
|
#7 | | |
go into safe mode and try to restore to an earlier date | My System Specs | | Windows 7 won't open any programs!!! problems? All times are GMT -5. The time now is 02:38 AM. | |