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Windows 7: I Need Help Removing A Virus


22 Apr 2011   #1

Windows 7 64bit
 
 
I Need Help Removing A Virus

When i try to select "remove all unhealed" in AVG it says that removing the virus can cause instability or a system crash. How can i get rid of it safely?

Here's a screen of my AVG and the virus details. http://i964.photobucket.com/albums/a...lity/Virus.png

My System SpecsSystem Spec
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22 Apr 2011   #2

Windows 7 Professional x64 Backtrack 4 R2
 
 

It is safe to remove that file, if AVG for any reason wont remove it, download malwarebytes and use that instead.
My System SpecsSystem Spec
22 Apr 2011   #3

Windows 7 64bit
 
 

Ok thanks, i removed it with AVG. It also found an information thing during the scan for
"Object name";"C:\Program Files (x86)\Steam\steamapps\common\resident evil 5\redist\gfwlivesetup.exe"

And the problem is
"Detection name";"The file is signed with a broken digital signature, issued by: Microsoft Corporation."

Any idea what that means?
My System SpecsSystem Spec
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22 Apr 2011   #4

Windows 7 Professional x64 Backtrack 4 R2
 
 

Well it can mean many things, most likely the digital signature is out of date which causes AVG to claim it is broken. AVG in my experience tends to display a lot of false positives. Make sure you got the software from the legitimate vendor in any case.
My System SpecsSystem Spec
23 Apr 2011   #5

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Try giving it a scan with Norton Power Eraser & see what it has to say:

http://security.symantec.com/nbrt/overview.aspx?
Quote:
Because Norton Power Eraser uses aggressive methods to detect threats, there is a risk that it can select some legitimate programs for removal. You should use this tool very carefully.
Or try running MS Safety Scanner and see what results it comes up with:

Microsoft Safety Scanner - Remove Spyware, Malware, Viruses Free

If they detect nothing wrong, then it's probably a false positive. If they find something wrong with the file though, you'll probably want to do some investigating.
My System SpecsSystem Spec
23 Apr 2011   #6

Windows 7 Home Premium 32-bit SP1
 
 

Try using Malwarebytes (Malwarebytes) or Hitman Pro (it is a trial version BUT, the scans are fast and VERY accurate) I also recommend you download Spybot Search & Destroy or SUPERAntiSpyware.
My System SpecsSystem Spec
23 Apr 2011   #7

Windows 7 64bit
 
 

I removed it with AVG and then did a full MalwareBytes scan and it's not reading anything now
My System SpecsSystem Spec
23 Apr 2011   #8

Windows 7 Home Premium 32-bit SP1
 
 

Quote   Quote: Originally Posted by SonicBrewtality View Post
I removed it with AVG and then did a full MalwareBytes scan and it's not reading anything now
What exactly do you mean by that?
My System SpecsSystem Spec
23 Apr 2011   #9

Windows 7 Ultimate N 64-bit
 
 

Quote   Quote: Originally Posted by UnderJonathan View Post
Quote   Quote: Originally Posted by SonicBrewtality View Post
I removed it with AVG and then did a full MalwareBytes scan and it's not reading anything now
What exactly do you mean by that?

i think he means its not showing up. not sure

but it would make sense why its not showing anything up as its been deleted.
My System SpecsSystem Spec
23 Apr 2011   #10

Windows 7 64bit
 
 

Yeah i mean Malwarebytes and AVG aren't picking up any viruses now, so i'm sure it's fine
My System SpecsSystem Spec
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