I Need Help Removing A Virus

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  1. Posts : 110
    Windows 7 64bit
       #1

    I Need Help Removing A Virus


    When i try to select "remove all unhealed" in AVG it says that removing the virus can cause instability or a system crash. How can i get rid of it safely?

    Here's a screen of my AVG and the virus details. http://i964.photobucket.com/albums/a...lity/Virus.png
      My Computer


  2. Posts : 391
    Windows 7 Professional x64 Backtrack 4 R2
       #2

    It is safe to remove that file, if AVG for any reason wont remove it, download malwarebytes and use that instead.
      My Computer


  3. Posts : 110
    Windows 7 64bit
    Thread Starter
       #3

    Ok thanks, i removed it with AVG. It also found an information thing during the scan for
    "Object name";"C:\Program Files (x86)\Steam\steamapps\common\resident evil 5\redist\gfwlivesetup.exe"

    And the problem is
    "Detection name";"The file is signed with a broken digital signature, issued by: Microsoft Corporation."

    Any idea what that means?
      My Computer


  4. Posts : 391
    Windows 7 Professional x64 Backtrack 4 R2
       #4

    Well it can mean many things, most likely the digital signature is out of date which causes AVG to claim it is broken. AVG in my experience tends to display a lot of false positives. Make sure you got the software from the legitimate vendor in any case.
      My Computer


  5. Posts : 7,781
    Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10
       #5

    Try giving it a scan with Norton Power Eraser & see what it has to say:

    http://security.symantec.com/nbrt/overview.aspx?
    Because Norton Power Eraser uses aggressive methods to detect threats, there is a risk that it can select some legitimate programs for removal. You should use this tool very carefully.
    Or try running MS Safety Scanner and see what results it comes up with:

    Microsoft Safety Scanner - Remove Spyware, Malware, Viruses Free

    If they detect nothing wrong, then it's probably a false positive. If they find something wrong with the file though, you'll probably want to do some investigating.
      My Computer


  6. Posts : 127
    Windows 7 Home Premium 32-bit SP1
       #6

    Try using Malwarebytes (Malwarebytes) or Hitman Pro (it is a trial version BUT, the scans are fast and VERY accurate) I also recommend you download Spybot Search & Destroy or SUPERAntiSpyware.
      My Computer


  7. Posts : 110
    Windows 7 64bit
    Thread Starter
       #7

    I removed it with AVG and then did a full MalwareBytes scan and it's not reading anything now
      My Computer


  8. Posts : 127
    Windows 7 Home Premium 32-bit SP1
       #8

    SonicBrewtality said:
    I removed it with AVG and then did a full MalwareBytes scan and it's not reading anything now
    What exactly do you mean by that?
      My Computer


  9. Posts : 375
    Windows 7 Ultimate N 64-bit
       #9

    UnderJonathan said:
    SonicBrewtality said:
    I removed it with AVG and then did a full MalwareBytes scan and it's not reading anything now
    What exactly do you mean by that?

    i think he means its not showing up. not sure

    but it would make sense why its not showing anything up as its been deleted.
      My Computer


  10. Posts : 110
    Windows 7 64bit
    Thread Starter
       #10

    Yeah i mean Malwarebytes and AVG aren't picking up any viruses now, so i'm sure it's fine
      My Computer


 
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