noise.dat and unknown accounts


  1. Posts : 49
    Win 7 HP 64 bit
       #1

    noise.dat and unknown accounts


    Hello -
    I was looking at the logs of my spy/mal ware program (CounterSpy), and have noticed that every scan has some errors - the ones I am worried about are: c:\windows\system32\noise.dat and c:\windows\syswow64\noise.dat - the error msg is that it is a corrupt object. The other 3 are: c:\users\Home\ntuser.dat (the log states it could not be accessed because it was in use by another process - which is the same message for: c:\users\Home\ntuser.dat.LOG1 and: c:\windows\SYSWOW64.log.txt

    I googled noise.dat, and from what I was able to gather, it is a google redirect virus.

    One other thing that makes me suspicious that I have a virus (in spite of the fact that my two spy/malware programs say nothing is amiss; and that is when I installed Microsoft Office 2007 home and student version, after I restarted, I clicked the start button, and in the list of programs were: Microsoft Excel, and Microsoft OneNote, and now, Powerpoint - I have not opened or run any Office program except Word. When I looked at the properties of OneNote - I notiiced that their was an unknown user account listed in addition to the admin and user and system - it is: S-(a string of numbers) and in addition to this unknown account, the Everyone group is listed. (Which I actually have not seen on any other program I've installed or that came with my PC by the OEM)
    I am using Windows 7 Home Premium SP1 64 bit. My pc is a Lenovo Idea, with a dual core i5 processor, at 3.2Ghz, 6GB of RAM, 1 TB HD. My security programs are: Norton Internet security suite, and Malwarebytes, and GFI CounterSpy.
    I have not yet contacted them as all of my scans insist my system is clean - I even used the ESET online scanner (with CounterSpy and Norton disabled during it's scan.)

    To hopefully better assist you, I've run a HiJackThis scan and cut and pasted the log below:
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 5:21:18 AM, on 6/25/2011
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16421)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
    C:\ProgramData\Norton\NUA.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files (x86)\iTunes\iTunesHelper.exe
    C:\Program Files (x86)\Sunbelt Software\CounterSpy\SBAMTray.exe
    C:\Program Files (x86)\Internet Explorer\IELowutil.exe
    C:\Program Files (x86)\Freecorder\FLVSrvc.exe
    C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Users\Home\Desktop\HijackThis.exe
    C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Home\AppData\Local\Google\Chrome\Application\chrome.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Comcast.net | Entertainment | News | Sports | Email | Watch TV Online | Comcast Deals | On Demand
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {1392b8d2-5c05-419f-a8f6-b9f15a596612} - (no file)
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\IPSBHO.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll
    O4 - HKLM\..\Run: [SBAMTray] "C:\Program Files (x86)\Sunbelt Software\CounterSpy\SBAMTray.exe"
    O4 - HKLM\..\Run: [SSClearCloudTrayApp] C:\Program Files (x86)\ClearCloud\ClearCloud DNS\SBCC_Utility_Tray.exe
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKLM\..\Run: [IObit Malware Fighter] "C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe" /autostart
    O4 - HKCU\..\Run: [NortonUpdateAgent] C:\ProgramData\Norton\NUA.exe
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [Advanced SystemCare 4] C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCTray.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Advanced SystemCare 4] C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCTray.exe (User 'Default user')
    O4 - .DEFAULT User Startup: Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{775F06F9-5F21-409A-B429-F4842A214EA1}: NameServer = 74.118.212.1,74.118.212.2,
    O17 - HKLM\System\CS1\Services\Tcpip\..\{775F06F9-5F21-409A-B429-F4842A214EA1}: NameServer = 74.118.212.1,74.118.212.2,
    O17 - HKLM\System\CS2\Services\Tcpip\..\{775F06F9-5F21-409A-B429-F4842A214EA1}: NameServer = 74.118.212.1,74.118.212.2,
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: DirMngr - Unknown owner - C:\Program Files (x86)\GNU\GnuPG\dirmngr.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: IMF Service (IMFservice) - IObit - C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
    O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: CounterSpy Antispyware (SBAMSvc) - Sunbelt Software - C:\Program Files (x86)\Sunbelt Software\CounterSpy\SBAMSvc.exe
    O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files (x86)\Sunbelt Software\CounterSpy\SBPIMSvc.exe
    O23 - Service: Seagate Dashboard Service (SeagateDashboardService) - Memeo - C:\Program Files (x86)\Seagate\Seagate Dashboard\SeagateDashboardService.exe
    O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Unknown owner - C:\Program Files (x86)\Common Files\Seagate\Schedule2\schedul2.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel(R) Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 10621 bytes
      My Computer


  2. Posts : 6,668
    Windows 7 x64
       #2

    let's try a simple first step, run this
    SFC /SCANNOW Command - System File Checker

    you seem to be missing some file data that should be there. Hopefully the secure file check will fix it.
      My Computer


  3. Posts : 49
    Win 7 HP 64 bit
    Thread Starter
       #3

    I just finished doing that - I went to programs, accessories, command prompt run as an administrator.
    At the prompt - I typed sfc /scannow - it took some time to complete, but the end result said that system integrity was fine.
      My Computer


  4. Posts : 6,668
    Windows 7 x64
       #4

    If it's in use by another application I know an app that may tell you what's grabbing it from windows.
    Download Unlocker 1.9.1 - FileHippo.com
    It's normally meant to free up files so you can delete them. However it also will tell you what is taking control of the file and locking it out.
      My Computer


  5. Posts : 49
    Win 7 HP 64 bit
    Thread Starter
       #5

    I'm not quite sure I understand you - what type and which files am I missing? And how would this program help me - would I follow the path to the object that was in use and then use unlocker? And how does that pertain to the noise.dat and unknown account issue? (btw - I just went to that site, and looked at the product list - there is no "unlocker" program - seems to be all folder encrypt/protect apps.
      My Computer


  6. Posts : 49
    Win 7 HP 64 bit
    Thread Starter
       #6

    Actually I found the download and ran it - it's for 32 bit systems only. And they do not appear to have one for 64 bit machines.
      My Computer


 

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