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Windows 7: Rogue virus

11 Jun 2011   #1
sandman

Window's 7 Ultimate 64bit
 
 
Rogue virus

Question any one run into the new or old XP Internet Security 2012 rogue virus got it on a clients computer not sure what will work the best way to remove it at this point any suggestions out there in Forum land.


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11 Jun 2011   #2
mickey megabyte

ultimate 64 sp1
 
 

try the free version of malwarebytes with the infected computer booted in safe mode.

it normally works.

and good luck!
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11 Jun 2011   #3
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Hi, sandman.

I expect you meant 2010 or 2011. Regardless, mickey megabyte is correct about using Malwarebytes Anti-malware. However, note that MBAM is best run in normal mode rather than safe mode. For reference, Bleeping Computer's guide: How to remove XP Security Tool 2010, XP Defender Pro, and Vista Security Tool 2010 (Uninstall Guide).
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12 Jun 2011   #4
mickey megabyte

ultimate 64 sp1
 
 

thanks for the link Corrine.

i'm not exactly sure why i've always ran malwarebytes in safe mode.

i guess i'll have to learn to change my habits.
My System SpecsSystem Spec
12 Jun 2011   #5
sandman

Window's 7 Ultimate 64bit
 
 

Yesterday when I first worked on it it said 2011 and when leaving i swore it was now saying 2012 we will see what it is when I go back to house to finish up work what version it says thanks for info, malwarebytes is what i usually use to.
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12 Jun 2011   #6
sandman

Window's 7 Ultimate 64bit
 
 

Its 2012 and Malwarebytes did not fix it .
My System SpecsSystem Spec
12 Jun 2011   #7
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Hi, sandman. See the instructions here: Remove Win 7 Antispyware 2012 and Vista Antivirus 2012 name changing rogue (Uninstall Guide). One of the names the rogue uses is "XP Internet Security 2012".
My System SpecsSystem Spec
12 Jun 2011   #8
sandman

Window's 7 Ultimate 64bit
 
 

Thanks for the info have checked everything possible going to do a reformat, which is over due for this system. I had another system or even 3 with this same or like virus and the end result was a clean install finally over the coarse of 3-6 months. Thanks for the info.
My System SpecsSystem Spec
12 Jun 2011   #9
Corrine

Windows 7 & Windows Vista Ultimate
 
 

You're welcome.
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