Windows 7: Trojans

JonnyEsco · 14 Jun 2011

My wife has an exploit trojan virus on her Windows 7 32 system, and we are trying to locate and delete the problem. any suggestions, perhaps some file list to go off of, I am not very savvy, and do not have money for a tech

zigzag3143 · 14 Jun 2011

Quote: Originally Posted by JonnyEsco

My wife has an exploit trojan virus on her Windows 7 32 system, and we are trying to locate and delete the problem. any suggestions, perhaps some file list to go off of, I am not very savvy, and do not have money for a tech

If you do have malware your first step is to try and identify it before bringing it (here) to an expert.

You can download malwarebytes (free) and run it in safe mode to start the process.

JonnyEsco · 14 Jun 2011

How do I recognize Window7 32bit program files from any potentially harmful files
I am trying to locate a trojan

zigzag3143 · 14 Jun 2011

Quote: Originally Posted by JonnyEsco

How do I recognize Window7 32bit program files from any potentially harmful files
I am trying to locate a trojan

Run a malware app

Download malwarebytes (free) and run it in safe mode.

JonnyEsco · 14 Jun 2011

Looking for Exploit.JS.Pdfka.dly Object A replicated trojan system imbedded in a Windows 7 32 bit system. How do I find It?

Golden · 14 Jun 2011

Hi,

Please follow ZigZag's advice - download, install, update and run Malwarebytes, then post the results log file here.

Regards,
Golden

zigzag3143 · 14 Jun 2011

Quote: Originally Posted by JonnyEsco

Looking for Exploit.JS.Pdfka.dly Object A replicated trojan system imbedded in a Windows 7 32 bit system. How do I find It?

malware isnt that simple. You dont just find the file, delete the file, done.

It takes good applications, used by knowledgeable people within a planned disinfection.

Why do you think you have that trojan? How about some further information?

Start with malwarebytes, then there are more powerful (and yes dangerous) applications to rid your system of malware.

marsmimar · 14 Jun 2011

Just in case you aren't familiar with Malwarebytes you can download it from CNET. Use the large gray button on the left that says Download Now (9MB).

Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Downloads

Once downloaded, update the data base signatures. Then I'd suggest running a full scan since you're already pretty sure you have malware on the machine.

JMH · 14 Jun 2011

Quote: Originally Posted by JonnyEsco

My wife has an exploit trojan virus on her Windows 7 32 system, and we are trying to locate and delete the problem. any suggestions, perhaps some file list to go off of, I am not very savvy, and do not have money for a tech

What Security software are you using?
{Presumably you did a scan that identified this trojan.}

I would suggest you download & run SuperAntiSpyware free..
Update it immediately & run a full scan in Safe Mode.
Post the log here.

Start your computer in safe mode

SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

Borg 386 · 15 Jun 2011

Other options for programs you can use are:

Malicious Software Removal Tool | Protect Your Computer

Microsoft Safety Scanner - Remove Spyware, Malware, Viruses Free

And if it's particularly stubborn, try this:

Norton Rescue Tools

Quote:

Because Norton Power Eraser uses aggressive methods to detect threats, there is a risk that it can select some legitimate programs for removal. You should use this tool very carefully.

Windows 7: Trojans

Trojans problems?