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Windows 7: Trojans


14 Jun 2011   #1

windows 7 32
 
 
Trojans

My wife has an exploit trojan virus on her Windows 7 32 system, and we are trying to locate and delete the problem. any suggestions, perhaps some file list to go off of, I am not very savvy, and do not have money for a tech

My System SpecsSystem Spec
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14 Jun 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JonnyEsco View Post
My wife has an exploit trojan virus on her Windows 7 32 system, and we are trying to locate and delete the problem. any suggestions, perhaps some file list to go off of, I am not very savvy, and do not have money for a tech
If you do have malware your first step is to try and identify it before bringing it (here) to an expert.

You can download malwarebytes (free) and run it in safe mode to start the process.
My System SpecsSystem Spec
14 Jun 2011   #3

windows 7 32
 
 
Help

How do I recognize Window7 32bit program files from any potentially harmful files
I am trying to locate a trojan
My System SpecsSystem Spec
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14 Jun 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JonnyEsco View Post
How do I recognize Window7 32bit program files from any potentially harmful files
I am trying to locate a trojan
Run a malware app

Download malwarebytes (free) and run it in safe mode.
My System SpecsSystem Spec
14 Jun 2011   #5

windows 7 32
 
 
Trojans

Looking for Exploit.JS.Pdfka.dly Object A replicated trojan system imbedded in a Windows 7 32 bit system. How do I find It?
My System SpecsSystem Spec
14 Jun 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Hi,

Please follow ZigZag's advice - download, install, update and run Malwarebytes, then post the results log file here.

Regards,
Golden
My System SpecsSystem Spec
14 Jun 2011   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JonnyEsco View Post
Looking for Exploit.JS.Pdfka.dly Object A replicated trojan system imbedded in a Windows 7 32 bit system. How do I find It?
malware isnt that simple. You dont just find the file, delete the file, done.

It takes good applications, used by knowledgeable people within a planned disinfection.

Why do you think you have that trojan? How about some further information?

Start with malwarebytes, then there are more powerful (and yes dangerous) applications to rid your system of malware.
My System SpecsSystem Spec
14 Jun 2011   #8

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Just in case you aren't familiar with Malwarebytes you can download it from CNET. Use the large gray button on the left that says Download Now (9MB).

Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Downloads

Once downloaded, update the data base signatures. Then I'd suggest running a full scan since you're already pretty sure you have malware on the machine.
My System SpecsSystem Spec
14 Jun 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by JonnyEsco View Post
My wife has an exploit trojan virus on her Windows 7 32 system, and we are trying to locate and delete the problem. any suggestions, perhaps some file list to go off of, I am not very savvy, and do not have money for a tech

What Security software are you using?
{Presumably you did a scan that identified this trojan.}

I would suggest you download & run SuperAntiSpyware free..
Update it immediately & run a full scan in Safe Mode.
Post the log here.


Start your computer in safe mode

SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
My System SpecsSystem Spec
15 Jun 2011   #10

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Other options for programs you can use are:

Malicious Software Removal Tool | Protect Your Computer

Microsoft Safety Scanner - Remove Spyware, Malware, Viruses Free

And if it's particularly stubborn, try this:

Norton Rescue Tools

Quote:
Because Norton Power Eraser uses aggressive methods to detect threats, there is a risk that it can select some legitimate programs for removal. You should use this tool very carefully.
My System SpecsSystem Spec
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