New
#71
Here is a bit of story from the other side of the world..... India.....
Before coming to Middle East I worked for a software company as a senior executive, which also doubled as a call center for some american companies selling mortgages and cruise trips.
The time difference being about 11-13 hours between India and US coast to coast, these call centers usually work from 10 pm till 6am in the morning. The companies recruit youngsters (both boys and girls) who does not have good selling experience except for knowledge of english. I have seen them calling american telephone numbers and trying to sell mortgages. It was pathetic. Their salaries were based on targets, and whom so ever makes most sales, gets more bonus.
There are big IT enabled companies in India like GE, Satyam, Infosys and Accenture, which are doing very good business on call centers and making megabucks.
It was only the small companies which were struggling to meet the ends.
Thought I should give you people a picture on these call centers otherside also....