Norton 360 v.4/5 refuses to [re]install


  1. Posts : 65
    Windows 7 Home Premium 64-bit (6.1, Build 7601)
       #1

    Norton 360 v.4/5 refuses to [re]install


    Recently I'd accidentally deleted the NVIDIA network driver (after [unsuccessfully] trying to remove all traces of the NVIDIA graphics driver [long story - was on graphics section of this site, but anyway..].

    So I did a System Restore (I hadn't made a restore point since May, so it installed a few critical updates again) which got my internet back on, but my Norton 360 wasn't working - it seemed to somehow have been heavily corrupted, as it didn't do anything every time I tried clicking on it (no Norton exe's in my Task Manager either)

    So I decided to reinstall it... but now after uninstalling it [and restarting my PC], trying to install it again - even with the CD - it gets to the loading screen... then nothing happens. I checked Task Manager, and setup.exe is there, but then it disappears.

    I tried downloading a trial copy [so I can put my product key in after] and installing that, but the same thing happened again!

    No error messages come up at all btw.

    I'm not sure what information I'm to give you for this; I guess it's something in Event Viewer, but I don't know what I'm doing in there.
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    Donwload the Norton Removal Tool from the website.
    Than reinstall Norton.
      My Computer


  3. Posts : 65
    Windows 7 Home Premium 64-bit (6.1, Build 7601)
    Thread Starter
       #3

    Oh cool thanks alot, it worked a treat :)
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

    You are welcome.
      My Computer


  5. Posts : 197
    Windows 7 Enterprise x64
       #5

    The norton removal tool does wonders... :)

    Bill
      My Computer


 

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