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Windows 7: Mse potentially unprotected


02 Jul 2011   #1

Windows 7 Pro
 
 
Mse potentially unprotected

In using Microsoft Security Essentials version 2.0.657.0 with Windows 7 Pro. In download new definitions daily and run a scan weekly, monitoring is turned on. The last two days the icon is burnt orange in color and the program says I’m POTENTIALLY UNPROTECTED. I ran a scan yesterday and one today but still no “green” light. Could it be a recent update? I turned off Malware byte and that didn’t help. If I re-boot I’ll get the green icon but only for a few minutes and then it turns burnt orange. What is happening? Thanks.

I checked for a new version within MSE and none available only to find here that there is a new version. I'll go get it and hope it solves the problem.



Attached Thumbnails
Mse potentially unprotected-mse.jpg  
My System SpecsSystem Spec
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02 Jul 2011   #2

W7 Professional x64
 
 

Have you done a full scan?
My System SpecsSystem Spec
02 Jul 2011   #3

Windows 7 Pro
 
 

yes
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02 Jul 2011   #4

W7 Professional x64
 
 

Well excuse me. You just said "scan" and didn't specify what type in your original post. No need to yell.
My System SpecsSystem Spec
02 Jul 2011   #5

Windows 7 Pro
 
 

Security Essentials Version: 2.1.1116.0
Antimalware Client Version: 3.0.8402.0
Engine Version: 1.1.7000.0
Antivirus definition: 1.107.917.0
Antispyware definition: 1.107.917.0
Network Inspection System Engine Version: 2.0.5854.0
Network Inspection System Definition Version: 9.196.0.0

I have upgraded the application software, see above, ran a full scan and still show UnProtected
My System SpecsSystem Spec
02 Jul 2011   #6

Windows 7 Home Premium 64bit-HP OEM SP1 Installed
 
 

You may wait to hear from someone else here or see if it fixes itself but I did find this:

Potentiall Unprotected - Scanned/Says not run - Microsoft Answers
My System SpecsSystem Spec
02 Jul 2011   #7
bru

Win 7 Home Premium x64
 
 

Do you run CCleaner? With their latest upgrade they added a MS Antimalware to applications. It is checked by default. It cleans out the MSE logs so MSE thinks you haven't run a scan.

When I got the "potentially unprotected" warning I was pulling my hair out. Tried numerous things including installing the upgrade and was about ready to uninstall/reinstall when I found out. I feel Piriform should have done a bit more homework before they implemented this.

CCleaner v3.08.1475 and Microsoft Security Essentials - Piriform Community Forums
My System SpecsSystem Spec
03 Jul 2011   #8

Windows 7 Pro
 
 

Yes, Thanks for the info,

The Fix

CCleaner deletes the log files from scans made by MSSE. To disable this behavior, deselect the MS Antimalware option under Applications -> Windows
My System SpecsSystem Spec
03 Jul 2011   #9
bru

Win 7 Home Premium x64
 
 

Glad it worked. You may have to update definitions manually and run a manual scan to refresh the logs. Mine is still trying to get back in sync.
My System SpecsSystem Spec
03 Jul 2011   #10

Windows 7 Pro
 
 

See reply above - upgraded yesterday thinking that would solve the problem. All seems okay now, thanks again.
My System SpecsSystem Spec
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 Mse potentially unprotected




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