Getting permission error when installing HP C310 Printer


  1. Posts : 605
    W7 Ultimate
       #1

    Getting permission error when installing HP C310 Printer


    When I attempt to install the software for my new HP C310 printer I get "fatal errors" due to permissions in the new folders.
    I heave used the "built-in-admin" tutorial that Brink wrote.
    I have taken ownership of the folders in Program Files and Progam Data. This is where the error occurs.
    I have added "user everyone" with full privileges to the above folders.
    Nothing seems to work.
    The HP support website is so general that it is useless.
    What must I do?
      My Computer


  2. Posts : 5,605
    Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
       #2

    I just installed a B210a eAIO and all went okay.

    I agree, the instructions are vague. A question that needs asked, Did you follow them precisely?

    On ours it was confusing, going between the computer and the touchscreen it would be easy to make a slip.

    You might have to re-install after gutting this in-stall.
    Uninstalling the Printer Software HP Photosmart Premium e-All-in-One Printer - C310a - HP Customer Care (United States - English)

    Have you seen this?
    A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows
    Source: HP Solve a Problem
    Scroll down a bit to:
    "Step two: Get troubleshooting for the specific error message"
      My Computer


 

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