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Windows 7: Security Center disables automatically/Redirected on search engines

19 Jul 2011   #21
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello there,

I think it's best to also Reboot the system in Selective Startup Run Selective Startup using System Configuration and run SFC /SCANNOW Command - System File Checker

Also test it in a new Windows Profile
  1. Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts.
  2. Click Manage another account. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Click Create a new account.
  4. Type the name you want to give the user account, click an account type, and then click Create Account.


Hope this helps!
Captain


My System SpecsSystem Spec
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19 Jul 2011   #22
phillywells

MS Windows 7 Home Premium 32-bit SP1
 
 

@ Jack Sparrow: i still had the problems on the new account.
@ Marsmimar: i dont think i have a Local Users/Groups manager.

I did get an error during the sfc /scannow. Should i post the details log?
My System SpecsSystem Spec
19 Jul 2011   #23
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Re: Local Users/Groups manager. I just noticed you have Home Premium. The manager is available in 7 Professional, Ultimate, and Enterprise editions. Sorry. (See here for additional info.) To confirm that it's not available, click Start > right click Computer > Manage.

If SFC found an error it's recommended to run the scan 3-4 more times. If the error is still unable to be fixed it wouldn't hurt to post the CBS.log file.
My System SpecsSystem Spec
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19 Jul 2011   #24
phillywells

MS Windows 7 Home Premium 32-bit SP1
 
 

yeah i dont have the manager after all . I ran the scan several times and kept getting the error so im going to post the log file.


Attached Files
File Type: txt sfcdetails.txt (34.4 KB, 8 views)
My System SpecsSystem Spec
19 Jul 2011   #25
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by phillywells View Post
yeah i dont have the manager after all . I ran the scan several times and kept getting the error so im going to post the log file.

Hello there,

Seems like the issue is with Autochk.exe

Code:
Cannot repair member file [l:22{11}]"autochk.exe" of  Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA =  PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1  nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral,  TypeName neutral, PublicKey neutral in the store, hash mismatch
See if you can apply the hotfix The Chkdsk.exe program does not start correctly on a Windows 7-based computer that has an update for Auto
My System SpecsSystem Spec
19 Jul 2011   #26
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I see Kaspersky in the log ... is this your antivirus? IOBIT may have deleted one of it's important files.

Uninstall IOBIT!

Next, open MBam and be sure that this item is checked, and click Remove Selected

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\XMZH42I4GI (Trojan.FakeAlert.SA) -> No action taken.
My System SpecsSystem Spec
19 Jul 2011   #27
phillywells

MS Windows 7 Home Premium 32-bit SP1
 
 

@ Jack Sparrow: Ok, ive applied the hotfix and re-scanned but nothing has changed. In the properties on the details tab for autochk.exe, everything is blank except for Type, Size, and Date modified. Does it supposed to be like that?


@ Jacee: I did what you requested.


I even tried what HappyFacePCs mentioned here Can not turn on Windows Security Center Service but Microsoft Security Essentials didnt find anything in safe mode.
My System SpecsSystem Spec
19 Jul 2011   #28
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by marsmimar View Post
Karl -

I found this Microsoft forum Q&A. Don't know if will help in this case but thought I'd throw it out FWIW.

The windows security center service can't be started. - Microsoft Answers

Thanks. Looks like the procedure is worth carrying out. I'll make sure that Philly tries this out.
My System SpecsSystem Spec
19 Jul 2011   #29
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Philly,

Did you have an opportunity to look at the link provided by marsimar?

The windows security center service can't be started. - Microsoft Answers


Incidentally, you are receiving some support from what I refer to as the big guns. These guys, and girls, should blow your virus sky high.
My System SpecsSystem Spec
21 Jul 2011   #30
phillywells

MS Windows 7 Home Premium 32-bit SP1
 
 

ok for some reason, malwarebytes just found a virus that it hadnt found before so i deleted it and rebooted the system and now the security center and MSE starts up fine now . One thing though, im still getting that error when i run the sfc scan
My System SpecsSystem Spec
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 Security Center disables automatically/Redirected on search engines




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