Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Fake anti-virus starts "scanning" but reboots PC

13 Aug 2011   #1
fANAT1C

Windows 7 Home Premium 64-bit
 
 
Fake anti-virus starts "scanning" but reboots PC

Hey guys

I was playing League of Legends today when my laptop all of a sudden shutted down and rebooten itself. No big deal I was saying to myself, there was no BSOD or anything else to notify except from the suspect "self reboot".

Well now, about 4 hours later I was still playing League of Legends (probably I'm an addict) when all of a sudden the game shutted down. A fake virus scanner started to "scan" files on my laptop saying that every file was infected. When I tried to download AVG Free I couldn't because the virus shuts down everything I open (even My Computer). After closing every single program loaded at that time, the virus rebooted my laptop and there was a BSOD.

Whatever I do to try installing an anti-virus gets blocked by the virus. My laptop reboots time after time. Is there any way to install a virusscanner as I am not really in the mood to lose about 750 gigabytes of data (better backup next time )? I tried installing AVG Free in safe-mode but AVG Free tells me I can't installed the scanner through safe-mode.

Please help me, I'll add to your reputation if you succeed to help :-)

EDIT: remove this post please, I'm just going to format my computer.

Thanks in advance


My System SpecsSystem Spec
.
13 Aug 2011   #2
TheReaper

Windows 7 Ultimate x64
 
 

Try to install Malwarebytes AntiMalware free in safe mode with networking,
update it & do a full scan. It should be able to detect & remove the fake AV.
My System SpecsSystem Spec
14 Aug 2011   #3
kevi3434

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by TheReaper View Post
Try to install Malwarebytes AntiMalware free in safe mode with networking,
update it & do a full scan. It should be able to detect & remove the fake AV.
He just mentioned that he can't open anything. So, obviously he won't be able to run a web browser to download that. Normally fake AVs block you internet access. They may provide a message mentioning that you PC is risk of online attacks and that it is 'protecting' you. Could possibly provide the name of the fake AV that is affecting your PC?

This may be of use after you have removed your infection.

How to create a Restore Point in Windows 7

http://www.howtogeek.com/howto/3195/...-in-windows-7/
My System SpecsSystem Spec
.

14 Aug 2011   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

He also said he was going to reformat He mentioned trying to install AVG in safe mode, so looks like he has access to downloads somehow. If the OP returns, and hasn't formatted, he'd be well served to burn an AV rescue CD. If unable to do so, he might be able to download and run the portable SuperAntispyware as it uses a generic name ending in .com to fool the malware.

SUPERAntiSpyware.com - SUPERAntiSpyware Portable Scanner

A Guy
My System SpecsSystem Spec
09 Sep 2011   #5
fANAT1C

Windows 7 Home Premium 64-bit
 
 

Sorry for the late reaction, I try to be active here but sometimes I forget visiting the forums daily though I am online every day.

Anyway, I just reformatted my laptop. Sorry for those people that simply can not format their hard disk, due to the important data that is stored on it. Formatting was for me the best option as there was alot of crap (ghost programs, missing registry keys, too much software) on my system environment.

I'm trying to remember the name of the fake virus scanner but I can not seem to find it.
My System SpecsSystem Spec
09 Sep 2011   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This works for my security.
MSE, MAM, SAS and Windows built in firewall.
I wouldn't look for that fake anti virus, it might try to install again.
Of course the user being careful what site they go to.
Happy computing.
My System SpecsSystem Spec
11 Sep 2011   #7
codyw

Windows 7 Ultimate x64 with SP1
 
 

I've had my share of fake AV's on client computers. When you can't download anything normally, and you can't boot into safe mode, the next best thing is to wipe and start over. Although it's a long process and frustrating, it will get rid of all the "junk" you accumulate over the years. I am interested to know what AV you were using when you got hit with the fake av. Do you have a rescue disk by any major AV companies? I have 1 in case something happens to my laptop or client's computers...
My System SpecsSystem Spec
12 Sep 2011   #8
metalmania31

Windows 7 Pro 64bit build 7601 SP1
 
 

Quote   Quote: Originally Posted by codyw View Post
I've had my share of fake AV's on client computers. When you can't download anything normally, and you can't boot into safe mode, the next best thing is to wipe and start over. Although it's a long process and frustrating, it will get rid of all the "junk" you accumulate over the years. I am interested to know what AV you were using when you got hit with the fake av. Do you have a rescue disk by any major AV companies? I have 1 in case something happens to my laptop or client's computers...
How are you people getting these fake A/V's. If you know your own A/V you should immediately know some fake popup purporting to be A/V should be an immediate red flag. I don't remember if I ever got one, but I had to clean one off my parents PC. It was a pain in the arse to get rid of. A coworking got one on a workstation pc too and boy was he red faced. I managed to clean that out fortunately.
My System SpecsSystem Spec
13 Sep 2011   #9
codyw

Windows 7 Ultimate x64 with SP1
 
 

Fake AV's are pain because certain av's block executables from being ran when the system is infected and some times getting into safe mode when the computer is so severely infected can be a challenge...
My System SpecsSystem Spec
Reply

 Fake anti-virus starts "scanning" but reboots PC




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD after anti-virus scanning home drive
Been having problems after scanning root drive with bitdefender resulting in bsod. I have loaded the bsod results. Ran INTERNAL repair on BITDEFENDER believing therer to be an issue. Same issue re-occurred. Ran seperate KASPERSKY seperate scan tool-same thing.
BSOD Help and Support
Need to scanning folders/drives when anti-virus is smart
Hi, When an anti-virus like KIS 2013 is running on a Windows machine and that AV is smart and real time protection and all of the components for protecting are enabled as well, is there any need to scan the suspected folders/drives manually before opening them? For example when we input a USB...
System Security
Is the scanning by one anti-virus sufficient?
Hi all, When a machine (say, a windows machine) is suspected to be infected by malware, is it sufficient to scan it by only one anti-virus (for example, by Kaspersky) or we should scan that machine with multiple anti-viruses? thanks.
System Security
Fake Windows 7 anti-virus
First off, i'm sorry if this is not in the right place. Ok, 2nd off I am very good about not getting viruses, I haven't had one in years & yes I am running a legit virus scanning program. I woke up this morning and logged onto my PC & all of a sudden it started going absolutely crazy, now I...
System Security
How to Remove Win 7 Anti-Spyware 2011 (Fake Anti-Virus Infections)
How to Remove Win 7 Anti-Spyware 2011 (Fake Anti-Virus Infections) Source ...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:15.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App