Solved Windows Securty Essential help please

A

artinusa

New member

Member

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Local time

1:14 PM

Messages

229

• Aug 15, 2011

• #1

Please help: After a scan I get a message that a scan has not been done for awhile and SCAN NOW is browned and the brown icon stays/remains in the tray..How can I put this right..

 

My Computer

At a glance

Windows 7 64 bit

Computer type

PC/Desktop

Computer Manufacturer/Model Number

Compaq Presario

OS

Windows 7 64 bit

JMH

Banned

Local time

12:14 AM

Messages

6,448

• Aug 15, 2011

• #2

*How long have you had this problem for?

* Please list the ALL the Security software you have on your computer....
Firewall,
Any other AntiVirus program that may have come preinstalled when your computer was purchased,
Spyware,AntiMalware programs.

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the windows log > application > in the left hand column note anything RED that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

* Go to Control Panel > All Control Panel Items > Action Centre > Virus Protection etc. > Are they { the relevant ones} all reported as ON?

 

My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650

Computer Manufacturer/Model Number

LAPTOP. HP Pavilion dv7-4010TX .

OS

Win 7 Ultimate 64-bit. SP1.

CPU

Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]

Memory

8 DDR 3 RAM. 1066MHZ

Graphics Card(s)

ATI 1024 MB. DDR3. Radeon HD5650

Monitor(s) Displays

17.3" High Definition Brightview LCD. LED Backlit.

Screen Resolution

1600 x 900.

Hard Drives

640GB

Case

Laptop / notebook.

Mouse

Logitech Anywhere mouse. MX.

Internet Speed

ADSL [ but too slow ]

Jacee

Consumer Security

Guru

Gold Member

VIP

Local time

9:14 AM

Messages

8,608

• Aug 15, 2011

• #3

Download Security Check by screen317 from here http://screen317.spywareinfoforum.org/SecurityCheck.exe or here http://screen317.changelog.fr/SecurityCheck.exe
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.

 

My Computer

At a glance

Windows 7 Ultimate 32bit SP1Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz4 GBATI Radeon HD 2600 Pro

Computer type

PC/Desktop

Computer Manufacturer/Model Number

Bruce ... somewhere in his 40's

OS

Windows 7 Ultimate 32bit SP1

CPU

Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz

Motherboard

INTEL/D975XBX2

Memory

4 GB

Graphics Card(s)

ATI Radeon HD 2600 Pro

Monitor(s) Displays

Samsung SyncMaster 914v

Screen Resolution

1280 x 1024

Hard Drives

2/500GB each ... ST3500630AS ATA Device.
One is not connected

PSU

Rocketfish 700 W

Case

G.Skill Gigabyte Chassis

Keyboard

Standard PS/2 Keyboard

Mouse

Microsoft PS/2 Mouse

Internet Speed

DSL

Antivirus

Avira Internet Security

Browser

IE 11

Other Info

ATI HDMI Audio

A

artinusa

New member

Member

VIP

Thread Starter

Local time

1:14 PM

Messages

229

• Aug 18, 2011

• #4

Thanks for the info...It seem that I had an incomplete virus file download..it corrected itself on next update..thanks..

 

My Computer

At a glance

Windows 7 64 bit

Computer type

PC/Desktop

Computer Manufacturer/Model Number

Compaq Presario

OS

Windows 7 64 bit

JMH

Banned

Local time

12:14 AM

Messages

6,448

• Aug 19, 2011

• #5

Thanks for posting back....
Good to note all is well.

 

My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650

Computer Manufacturer/Model Number

LAPTOP. HP Pavilion dv7-4010TX .

OS

Win 7 Ultimate 64-bit. SP1.

CPU

Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]

Memory

8 DDR 3 RAM. 1066MHZ

Graphics Card(s)

ATI 1024 MB. DDR3. Radeon HD5650

Monitor(s) Displays

17.3" High Definition Brightview LCD. LED Backlit.

Screen Resolution

1600 x 900.

Hard Drives

640GB

Case

Laptop / notebook.

Mouse

Logitech Anywhere mouse. MX.

Internet Speed

ADSL [ but too slow ]