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Windows 7: Avast free scanning problems

19 Aug 2011   #1

Windows 7 Home Premium 64bit
 
 
Avast free scanning problems

I always get this message after a schulded scan, im pretty sure it has something to do with outlook 2010, but i dunno, can anyone help?




Attached Thumbnails
Avast free scanning problems-untitled.png  
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19 Aug 2011   #2

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

My bad more info.

OST File - Know All About Exchange / Outlook OST Files
Quote:
What is OST file?

OST is the abbreviated form of Offline Storage Table files of MS Outlook. Offline folders allow the users to work offline i.e. in the absence of Exchange Server and then synchronize the changes later when they connect with the Exchange Server. The capability of working offline, that these OST files offer, is ideal for environments having limited or unreliable network connectivity. This feature of OST files allows a user to work in Server downtime situations too.
My System SpecsSystem Spec
20 Aug 2011   #3

Windows 7 Home Premium 64bit
 
 

ok well i've looked all over the internet on how to remove and i cant seem to find an answer.
Im using outlook 2010
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20 Aug 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

It is not unusual for Avast to be unable to scan certain files. What is the full status error? It's cut off in your screenshot. You can also copy the full path and upload the file to Virus Total for a scan if you are concerned. I'm sure it's nothing to worry about. A Guy
My System SpecsSystem Spec
20 Aug 2011   #5

Windows 7 Home Premium 64bit
 
 

well i just ran another scan and it had the same pop up with the rest of my emails that are part of my outlook set up.
I want to delete the files as im hardly ever not connected to the internet.

I didn't have this problem when i was using windows live mail 2011


Attached Thumbnails
Avast free scanning problems-untitled.png  
My System SpecsSystem Spec
20 Aug 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

I've used Avast before and also still use Outlook2010, but I've never seen this.

Is Outlook open whilst you are doing the scan?

Regards,
Golden
My System SpecsSystem Spec
20 Aug 2011   #7

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

There is nothing wrong. Avast just won't scan them.

If memory serves the drop menu in the bottom right corner has a selection to skip scanning these files.
Next time this window won't come up after the scan.

I had to do the same on mine.
The files are safe.
Outlook made these new ones after the email was received.
The original emails were scanned when you received them.

Mike
My System SpecsSystem Spec
20 Aug 2011   #8

Windows 7 Home Premium x64 SP1
 
 

Is this a quick, full or custom scan?
My System SpecsSystem Spec
20 Aug 2011   #9

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Golden View Post
Hi,

I've used Avast before and also still use Outlook2010, but I've never seen this.

Is Outlook open whilst you are doing the scan?

Regards,
Golden
Yes outlook is open while the scan is going.

Quote   Quote: Originally Posted by DBone View Post
Is this a quick, full or custom scan?
Full scan.

Quote   Quote: Originally Posted by Hopalong X View Post
There is nothing wrong. Avast just won't scan them.

If memory serves the drop menu in the bottom right corner has a selection to skip scanning these files.
Next time this window won't come up after the scan.

I had to do the same on mine.
The files are safe.
Outlook made these new ones after the email was received.
The original emails were scanned when you received them.

Mike
Thanks i will try that i totally forgot about that feature
My System SpecsSystem Spec
20 Aug 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

If you close and exit Outlook completely, do you get the same messages if you then perform the scan?

Regards,
Golden
My System SpecsSystem Spec
Reply

 Avast free scanning problems




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