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Windows 7: Backdoor:Win32/Cycbot.B problem

16 Sep 2011   #1
Mai

Windows 7 Ultimate 32bit
 
 
Backdoor:Win32/Cycbot.B problem

Hello, I've been having problems with my laptop for the last 3 days. MSE said that my laptop is infected with Backdoor:Win32/Cycbot.B. I've downloaded Dr. Web CureIt and Malwarebytes' Anti-Malware and tried following the procedures here.

I just finished following the procedures last night; I thought that it solved the problem since my laptop's performance improved. However, I found out that there's still a problem since my laptop keeps hanging then eventually restarting on its own every 10 to 20 minutes.

Any help or advice is highly appreciated.

Attached here is my laptop's system information.

THANK YOU.




Attached Thumbnails
Backdoor:Win32/Cycbot.B problem-system-information.jpg  
My System SpecsSystem Spec
.

16 Sep 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

Boot into Safe Mode with Networking, then update Malwarebytes and run a FULL scan. Post the results here.

Regards,
Golden
My System SpecsSystem Spec
16 Sep 2011   #3
Mai

Windows 7 Ultimate 32bit
 
 

I'm currently in safe mode with networking now. I've updated Malwarebytes' and currently doing the full scan. I'll post the results as soon as it is finished. THANK YOU.
My System SpecsSystem Spec
.


17 Sep 2011   #4
Mai

Windows 7 Ultimate 32bit
 
 

here are the results of the scan.


Attached Files
File Type: txt mbam-log-2011-09-17 (13-42-42).txt (913 Bytes, 46 views)
My System SpecsSystem Spec
17 Sep 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

OK. Lets see if this finds anything.

Save this file to your DESKTOP, and run it from there by right-clicking on it and running as Adminstrator:

http://support.kaspersky.com/downloa...tdsskiller.exe

A log file will be created and posted in the root of C:. Paste the log here once it has finished. Do not use your computer at all whilst this is scanning.

Regards,
Golden
My System SpecsSystem Spec
17 Sep 2011   #6
Mai

Windows 7 Ultimate 32bit
 
 

Here is the log


Attached Files
File Type: txt TDSSKiller.2.5.22.0_17.09.2011_13.58.28_log.txt (70.0 KB, 34 views)
My System SpecsSystem Spec
17 Sep 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Mmm. Everything looks clean, but its possible you have some bits of the malware left on your PC.

At this point, the only thing I can recommend is a complete format & reinstallation. This is often recommended for the backdoor Trojan infections. Have you changed all your banking passords etc. on another computer yet? This trojan is known to harvest personal information such as the above.

Regards,
Golden
My System SpecsSystem Spec
17 Sep 2011   #8
Mai

Windows 7 Ultimate 32bit
 
 

Thank you I'll try to do your recommendation.
My System SpecsSystem Spec
17 Sep 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

No worries - don't forget to change all your passwords on a totally different computer.
My System SpecsSystem Spec
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