Backdoor:Win32/Cycbot.B problem


  1. Mai
    Posts : 5
    Windows 7 Ultimate 32bit
       New #1

    Backdoor:Win32/Cycbot.B problem


    Hello, I've been having problems with my laptop for the last 3 days. MSE said that my laptop is infected with Backdoor:Win32/Cycbot.B. I've downloaded Dr. Web CureIt and Malwarebytes' Anti-Malware and tried following the procedures here.

    I just finished following the procedures last night; I thought that it solved the problem since my laptop's performance improved. However, I found out that there's still a problem since my laptop keeps hanging then eventually restarting on its own every 10 to 20 minutes.

    Any help or advice is highly appreciated. :)

    Attached here is my laptop's system information.

    THANK YOU.
    Attached Thumbnails Attached Thumbnails Backdoor:Win32/Cycbot.B problem-system-information.jpg  
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    Hi,

    Boot into Safe Mode with Networking, then update Malwarebytes and run a FULL scan. Post the results here.

    Regards,
    Golden
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  4. Mai
    Posts : 5
    Windows 7 Ultimate 32bit
    Thread Starter
       New #3

    I'm currently in safe mode with networking now. I've updated Malwarebytes' and currently doing the full scan. I'll post the results as soon as it is finished. THANK YOU.
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  6. Mai
    Posts : 5
    Windows 7 Ultimate 32bit
    Thread Starter
       New #4

    here are the results of the scan.
    Backdoor:Win32/Cycbot.B problem Attached Files
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  7. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #5

    OK. Lets see if this finds anything.

    Save this file to your DESKTOP, and run it from there by right-clicking on it and running as Adminstrator:

    http://support.kaspersky.com/downloa...tdsskiller.exe

    A log file will be created and posted in the root of C:. Paste the log here once it has finished. Do not use your computer at all whilst this is scanning.

    Regards,
    Golden
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  8. Mai
    Posts : 5
    Windows 7 Ultimate 32bit
    Thread Starter
       New #6

    Here is the log
    Backdoor:Win32/Cycbot.B problem Attached Files
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  10. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #7

    Mmm. Everything looks clean, but its possible you have some bits of the malware left on your PC.

    At this point, the only thing I can recommend is a complete format & reinstallation. This is often recommended for the backdoor Trojan infections. Have you changed all your banking passords etc. on another computer yet? This trojan is known to harvest personal information such as the above.

    Regards,
    Golden
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  11. Mai
    Posts : 5
    Windows 7 Ultimate 32bit
    Thread Starter
       New #8

    Thank you :) I'll try to do your recommendation.
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  12. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #9

    No worries - don't forget to change all your passwords on a totally different computer.
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