Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: access to microsoft.com is not possible

30 Jul 2009   #1
darkhorn

Windows 7 Starter SP1
 
 
access to microsoft.com is not possible

I have removed a virus (at least it seems that i have removed it) using AVG Free: Packed.Monder, it was in System32 folder, named do_not_delete.exe.

The problem is that still I do not have access to some web sites (such as sevenforums.com (i'm using my web proxy to access here)). (I checked hosts file, there is no problem, and regedit for the location of hosts file.)

Any help?

Thanks in advance.gl


My System SpecsSystem Spec
.

30 Jul 2009   #2
Mark

Windows 7 Ultimate Vista Ultimate x64
 
 

Try running a scan with a different Virus Software, I recommend Avast Home edition.

Download FREE antivirus software - avast! Home Edition
My System SpecsSystem Spec
30 Jul 2009   #3
gamepro127

Windows 7 Enterprise x64
 
 

Quote   Quote: Originally Posted by darkhorn View Post
I have removed a virus (at least it seems that i have removed it) using AVG Free: Packed.Monder, it was in System32 folder, named do_not_delete.exe.

The problem is that still I do not have access to some web sites (such as sevenforums.com (i'm using my web proxy to access here)). (I checked hosts file, there is no problem, and regedit for the location of hosts file.)

Any help?

Thanks in advance.gl
Dont download avast - Keep AVG.
Do a scan with malwarebytes and remove what it finds. It should pick up anything bad. Heres a download link: (Free version scans+removes)
Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Download.com
My System SpecsSystem Spec
.


31 Jul 2009   #4
dmex

 

Quote   Quote: Originally Posted by darkhorn View Post
The problem is that still I do not have access to some web sites (such as sevenforums.com (i'm using my web proxy to access here)). (I checked hosts file, there is no problem, and regedit for the location of hosts file.)

Any help?

Thanks in advance.gl
Hi Darkhorn,

If you want to make sure its just your computer blocking access or if the site your trying to access is itself down then you can use Down for everyone or just me?

Just enter the web address your trying to access then click "Or Just me" to check if that site is really down or if your machine/ISP is blocking the site

Hope it helps

Steven
My System SpecsSystem Spec
31 Jul 2009   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I have bad news for you...
You are dealing with Virut. It is a polymorphic virus that attaches itself throughout the entire file and is not cleanable.
Your computer has been highly compromised!

What I suggest in your case is to format and reinstall Windows. This because, Virut is a file infector which infects every exe present on your system. The problem with Virut is, this is a buggy file infector and that's why scanners cannot disinfect them properly either > result > files are corrupted, won't work anymore.
And as I already explained, Virut infects every exe. This means that you may not delete these files, but they should be disinfected. And since it's a buggy virus, the files cannot be properly disinfected.

This unfortunately means that this is a game over situation and there's nothing much you can do besides formatting and reinstalling Windows.
Don't backup your files either, because when you backup exe files, they are also infected. You can however backup pictures and documents.

Quote:
File do_not_delete.exe received on 2009.07.25 07:19:40 (UTC)
Result: 17/41 (41.47%)

a-squared 4.5.0.24 2009.07.24 Win32.Virtob!IK
AntiVir 7.9.0.228 2009.07.24 W32/Virut.Gen
Authentium 5.1.2.4 2009.07.24 W32/Virut.AI!Generic
BitDefender 7.2 2009.07.25 Win32.Virtob.Gen.12
CAT-QuickHeal 10.00 2009.07.24 W32.Virut.G
F-Prot 4.4.4.56 2009.07.24 W32/Virut.AI!Generic
F-Secure 8.0.14470.0 2009.07.24 Virus.Win32.Virut.ce
GData 19 2009.07.25 Win32.Virtob.Gen.12
Ikarus T3.1.1.64.0 2009.07.24 Win32.Virtob
Kaspersky 7.0.0.125 2009.07.25 Virus.Win32.Virut.ce
McAfee-GW-Edition 6.8.5 2009.07.25 Win32.Virut.Gen
Microsoft 1.4903 2009.07.25 Virus:Win32/Virut.BM
NOD32 4275 2009.07.24 Win32/Virut.NBP
Sophos 4.44.0 2009.07.25 W32/Scribble-B
Symantec 1.4.4.12 2009.07.25 W32.Virut.CF
TrendMicro 8.950.0.1094 2009.07.25 PE_VIRUX.J-1
ViRobot 2009.7.25.1853 2009.07.25 Win32.Virut.AL
My System SpecsSystem Spec
01 Aug 2009   #6
Dinesh

Windows® 8 Pro (64-bit)
 
 

Quote   Quote: Originally Posted by Jacee View Post
I have bad news for you...
You are dealing with Virut. It is a polymorphic virus that attaches itself throughout the entire file and is not cleanable.
Your computer has been highly compromised!

What I suggest in your case is to format and reinstall Windows. This because, Virut is a file infector which infects every exe present on your system. The problem with Virut is, this is a buggy file infector and that's why scanners cannot disinfect them properly either > result > files are corrupted, won't work anymore.
And as I already explained, Virut infects every exe. This means that you may not delete these files, but they should be disinfected. And since it's a buggy virus, the files cannot be properly disinfected.

This unfortunately means that this is a game over situation and there's nothing much you can do besides formatting and reinstalling Windows.
Don't backup your files either, because when you backup exe files, they are also infected. You can however backup pictures and documents.
Why cant it be removed by AV?
My System SpecsSystem Spec
01 Aug 2009   #7
Zidane24

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by Jacee View Post
I have bad news for you...
You are dealing with Virut. It is a polymorphic virus that attaches itself throughout the entire file and is not cleanable.
Your computer has been highly compromised!

What I suggest in your case is to format and reinstall Windows. This because, Virut is a file infector which infects every exe present on your system. The problem with Virut is, this is a buggy file infector and that's why scanners cannot disinfect them properly either > result > files are corrupted, won't work anymore.
And as I already explained, Virut infects every exe. This means that you may not delete these files, but they should be disinfected. And since it's a buggy virus, the files cannot be properly disinfected.

This unfortunately means that this is a game over situation and there's nothing much you can do besides formatting and reinstalling Windows.
Don't backup your files either, because when you backup exe files, they are also infected. You can however backup pictures and documents.
Good find Jacee...I had a colleague who happened to succumb his computer to Virut and I didn't notice the signs here...Just like she said folks we had to end up reinstalling Windows on his machine after putting multiple enterprise-grade AVs at it...
My System SpecsSystem Spec
01 Aug 2009   #8
Dogz

Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
I have bad news for you...
You are dealing with Virut. It is a polymorphic virus that attaches itself throughout the entire file and is not cleanable.
Your computer has been highly compromised!

What I suggest in your case is to format and reinstall Windows. This because, Virut is a file infector which infects every exe present on your system. The problem with Virut is, this is a buggy file infector and that's why scanners cannot disinfect them properly either > result > files are corrupted, won't work anymore.
And as I already explained, Virut infects every exe. This means that you may not delete these files, but they should be disinfected. And since it's a buggy virus, the files cannot be properly disinfected.

This unfortunately means that this is a game over situation and there's nothing much you can do besides formatting and reinstalling Windows.
Don't backup your files either, because when you backup exe files, they are also infected. You can however backup pictures and documents.
Jacee is right when I was running xp it succumbed to Virut I had to reinstall windows. To stop from getting it again I put anti virus straight into the base station so it deletes it before it even reaches my computer.
My System SpecsSystem Spec
01 Aug 2009   #9
Mark

Windows 7 Ultimate Vista Ultimate x64
 
 

Quote   Quote: Originally Posted by dinesh View Post
Why cant it be removed by AV?
Did you read the quote in your post, she has already said that all exe's are infected so how would a AV be able to fix it without removing every exe, leaving the OS useless.
My System SpecsSystem Spec
01 Aug 2009   #10
Dinesh

Windows® 8 Pro (64-bit)
 
 

Quote   Quote: Originally Posted by Mr GRiM View Post
Did you read the quote in your post, she has already said that all exe's are infected so how would a AV be able to fix it without removing every exe, leaving the OS useless.
Some AV like Avast has an option to even repair infected .exe files. Hence i asked.
My System SpecsSystem Spec
Reply

 access to microsoft.com is not possible




Thread Tools





Similar help and support threads
Thread Forum
can't access microsoft website
hi folks since yesterday....2/12/2012....i just can't access any of the microsoft homepages and the msg i've been getting is....http 500 internal server error....but the strange thing is, i've been getting "se definition updates" alright. so i'm sitting here wondering if anybody else is...
Browsers & Mail
Microsoft Data Access Error
I tried installing a trial version of Living Cookbook on my desktop computer and it would not run. The following errors popped up. I installed the same program on my Laptop with the same windows 7 64bit configuration as my desktop and it ran fine. The only difference between the 2 computers is the...
Software
MicroSoft Access 2010 keeps crashing w/ W7
I have a simple document tracking database that I wrote in the late '80's and have migrated up through the newer versions of MS Access. Recently when I am editing a date entry form it will crash while I'm working. The error message is always similar in that only the "Exception Offset" changes. I...
Microsoft Office
Microsoft Access/Excel
Can Microsoft Access/Excel update with a barcoding scanner? If yes, which 1 i easier to use?
Microsoft Office
Microsoft Access 2003 Question
Hello, How can I make a command button, which when clicked opens up a table in my database in the view mode? I can't find the option anywhere when configuring the command button. Thanks
Microsoft Office
Cannot Scroll in Microsoft Access 2007
Hi, I have a little problem in Microsoft Office 2007 Access. My OS is Windows 7 Ultimate. I cannot scroll down/up the page/s with my mouse wheel. I have the mouse setup properly due to being able to scroll in all my other programs. Is there something that needs to be clicked on to allow scrolling...
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 08:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App