| Windows 7: access to microsoft.com is not possible |
30 Jul 2009
|
#1 | | |
access to microsoft.com is not possible I have removed a virus (at least it seems that i have removed it) using AVG Free: Packed.Monder, it was in System32 folder, named do_not_delete.exe.
The problem is that still I do not have access to some web sites (such as sevenforums.com (i'm using my web proxy to access here)). (I checked hosts file, there is no problem, and regedit for the location of hosts file.)
Any help?
Thanks in advance.gl | My System Specs |
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30 Jul 2009
|
#2 | | Windows 7 Ultimate Vista Ultimate x64 QLD, Cairns |
Try running a scan with a different Virus Software, I recommend Avast Home edition. Download FREE antivirus software - avast! Home Edition | My System Specs | | System Manufacturer/Model Number Home Brew OS Windows 7 Ultimate Vista Ultimate x64 CPU Core 2 Duo E8500 3.16Ghz @ 3.8Ghz Motherboard eVGA 750i FTW Memory 2x2Gigs Patriot PC2-6400 LL Graphics Card Inno3D GeForce GTX260 216 SP Monitor(s) Displays ASUS VW222U 22" 2ms Response time Screen Resolution 1680x1050 Keyboard Logitech G15 Gaming Keyboard Mouse Logitech G9 Gaming Mouse PSU HYTEC 600W & Thermaltake 650W Toughpower Power Exp Case Thermaltake Armor LCS (Liquid Cooling System) Cooling Liquid Cooling System Hard Drives SATA 150GB
SATA II 250GB
USB IDE 750GB Ext. |
30 Jul 2009
|
#3 | | |

Quote: Originally Posted by darkhorn I have removed a virus (at least it seems that i have removed it) using AVG Free: Packed.Monder, it was in System32 folder, named do_not_delete.exe.
The problem is that still I do not have access to some web sites (such as sevenforums.com (i'm using my web proxy to access here)). (I checked hosts file, there is no problem, and regedit for the location of hosts file.)
Any help?
Thanks in advance.gl Dont download avast - Keep AVG.
Do a scan with malwarebytes and remove what it finds. It should pick up anything bad. Heres a download link: (Free version scans+removes) Malwarebytes Anti-Malware - Free software downloads and software reviews - CNET Download.com | My System Specs | | System Manufacturer/Model Number HP OS Windows 7 Enterprise x64 CPU AMD Athlon II X4 @ 2.6ghz Memory 8GB Graphics Card Galaxy 250 GTS 512MB Super-Clocked Screen Resolution 1600x900 PSU 700W OCZ StealthxStreme Cooling 2 Heatsink and 3 Fans Hard Drives 640GB hard Drive
1.5TB External Hard Drive Internet Speed 3MB/sec download, 322kb/sec upload |
31 Jul 2009
|
#4 | | |

Quote: Originally Posted by darkhorn The problem is that still I do not have access to some web sites (such as sevenforums.com (i'm using my web proxy to access here)). (I checked hosts file, there is no problem, and regedit for the location of hosts file.)
Any help?
Thanks in advance.gl Hi Darkhorn,
If you want to make sure its just your computer blocking access or if the site your trying to access is itself down then you can use Down for everyone or just me?
Just enter the web address your trying to access then click "Or Just me" to check if that site is really down or if your machine/ISP is blocking the site
Hope it helps
Steven | My System Specs | | |
31 Jul 2009
|
#5 | | Windows 7 Ultimate 32bit SP1 |
I have bad news for you...
You are dealing with Virut. It is a polymorphic virus that attaches itself throughout the entire file and is not cleanable.
Your computer has been highly compromised!
What I suggest in your case is to format and reinstall Windows. This because, Virut is a file infector which infects every exe present on your system. The problem with Virut is, this is a buggy file infector and that's why scanners cannot disinfect them properly either > result > files are corrupted, won't work anymore.
And as I already explained, Virut infects every exe. This means that you may not delete these files, but they should be disinfected. And since it's a buggy virus, the files cannot be properly disinfected.
This unfortunately means that this is a game over situation and there's nothing much you can do besides formatting and reinstalling Windows.
Don't backup your files either, because when you backup exe files, they are also infected. You can however backup pictures and documents. Quote: File do_not_delete.exe received on 2009.07.25 07:19:40 (UTC)
Result: 17/41 (41.47%)
a-squared 4.5.0.24 2009.07.24 Win32.Virtob!IK
AntiVir 7.9.0.228 2009.07.24 W32/Virut.Gen
Authentium 5.1.2.4 2009.07.24 W32/Virut.AI!Generic
BitDefender 7.2 2009.07.25 Win32.Virtob.Gen.12
CAT-QuickHeal 10.00 2009.07.24 W32.Virut.G
F-Prot 4.4.4.56 2009.07.24 W32/Virut.AI!Generic
F-Secure 8.0.14470.0 2009.07.24 Virus.Win32.Virut.ce
GData 19 2009.07.25 Win32.Virtob.Gen.12
Ikarus T3.1.1.64.0 2009.07.24 Win32.Virtob
Kaspersky 7.0.0.125 2009.07.25 Virus.Win32.Virut.ce
McAfee-GW-Edition 6.8.5 2009.07.25 Win32.Virut.Gen
Microsoft 1.4903 2009.07.25 Virus:Win32/Virut.BM
NOD32 4275 2009.07.24 Win32/Virut.NBP
Sophos 4.44.0 2009.07.25 W32/Scribble-B
Symantec 1.4.4.12 2009.07.25 W32.Virut.CF
TrendMicro 8.950.0.1094 2009.07.25 PE_VIRUX.J-1
ViRobot 2009.7.25.1853 2009.07.25 Win32.Virut.AL | My System Specs | | System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio |
01 Aug 2009
|
#6 | | Windows® 8 Pro (64-bit) Mumbai, India |

Quote: Originally Posted by Jacee I have bad news for you...
You are dealing with Virut. It is a polymorphic virus that attaches itself throughout the entire file and is not cleanable.
Your computer has been highly compromised!
What I suggest in your case is to format and reinstall Windows. This because, Virut is a file infector which infects every exe present on your system. The problem with Virut is, this is a buggy file infector and that's why scanners cannot disinfect them properly either > result > files are corrupted, won't work anymore.
And as I already explained, Virut infects every exe. This means that you may not delete these files, but they should be disinfected. And since it's a buggy virus, the files cannot be properly disinfected.
This unfortunately means that this is a game over situation and there's nothing much you can do besides formatting and reinstalling Windows.
Don't backup your files either, because when you backup exe files, they are also infected. You can however backup pictures and documents. Why cant it be removed by AV? | My System Specs | | System Manufacturer/Model Number Samsung NP530U4B-S02IN OS Windows® 8 Pro (64-bit) CPU Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache) Motherboard Samsung Electronics Memory 6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1) Graphics Card AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic) Sound Card Realtek High Definition Audio Monitor(s) Displays 35.56cm (14.0) SuperBright 300nit HD LED Display Screen Resolution 1366x768 Hard Drives 1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD Internet Speed sucks Antivirus Microsoft Security Essentials Browser Google Chrome (Sync enabled) |
01 Aug 2009
|
#7 | | Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64 North Carolina, United States of America |

Quote: Originally Posted by Jacee I have bad news for you...
You are dealing with Virut. It is a polymorphic virus that attaches itself throughout the entire file and is not cleanable.
Your computer has been highly compromised!
What I suggest in your case is to format and reinstall Windows. This because, Virut is a file infector which infects every exe present on your system. The problem with Virut is, this is a buggy file infector and that's why scanners cannot disinfect them properly either > result > files are corrupted, won't work anymore.
And as I already explained, Virut infects every exe. This means that you may not delete these files, but they should be disinfected. And since it's a buggy virus, the files cannot be properly disinfected.
This unfortunately means that this is a game over situation and there's nothing much you can do besides formatting and reinstalling Windows.
Don't backup your files either, because when you backup exe files, they are also infected. You can however backup pictures and documents. Good find Jacee...I had a colleague who happened to succumb his computer to Virut and I didn't notice the signs here...Just like she said folks we had to end up reinstalling Windows on his machine after putting multiple enterprise-grade AVs at it... | My System Specs | | System Manufacturer/Model Number Compal JFT02 (Custom Build Laptop) OS Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64 CPU Intel Core 2 Duo T9300 2.5 GHz Motherboard JFT02 Memory 4GB Kingston DDR2-800 Graphics Card NVIDIA Geforce 8600M GT (512MB Model) Sound Card Realtek HD Audio Monitor(s) Displays WUXGA Standard Laptop Display Screen Resolution 1680*1050 Keyboard Standard Laptop 105 Key-Keyboard Mouse Synaptics Touchpad PSU Standard Laptop Power Supply Case Standard Laptop Case Cooling Standard Laptop Cooling Hard Drives Toshiba 320GB 5400RPM Laptop HD Internet Speed Verizion Online DSL 3360/864 kbs (dl/up) |
01 Aug 2009
|
#8 | | Windows 7 Professional 32-bit Woodinville WA |

Quote: Originally Posted by Jacee I have bad news for you...
You are dealing with Virut. It is a polymorphic virus that attaches itself throughout the entire file and is not cleanable.
Your computer has been highly compromised!
What I suggest in your case is to format and reinstall Windows. This because, Virut is a file infector which infects every exe present on your system. The problem with Virut is, this is a buggy file infector and that's why scanners cannot disinfect them properly either > result > files are corrupted, won't work anymore.
And as I already explained, Virut infects every exe. This means that you may not delete these files, but they should be disinfected. And since it's a buggy virus, the files cannot be properly disinfected.
This unfortunately means that this is a game over situation and there's nothing much you can do besides formatting and reinstalling Windows.
Don't backup your files either, because when you backup exe files, they are also infected. You can however backup pictures and documents. Jacee is right when I was running xp it succumbed to Virut I had to reinstall windows  . To stop from getting it again I put anti virus straight into the base station so it deletes it before it even reaches my computer  . | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional 32-bit CPU Intel(R) Pentium(R) D CPU 3.00 GHz Motherboard Asus P5B-VM Memory Kingston DDR2 3 gigs total Dual channels Symmetric Graphics Card NVIDIA GeForce 8600 GT Sound Card Hi defonition Sound max Monitor(s) Displays CisNet Screen Resolution 1280*1024 Keyboard Logitech Cordless desktop EX100 Mouse Logitech Cordless desktop EX100 PSU Raidmax 380 watt Case Generic brand Cooling Standard fan Hard Drives WDC WD16000AA-00L7A0 SATA DRIVE
WDC IDE Drive 80 gigs. Internet Speed 5.0 mbs Other Info MSE anti-virus |
01 Aug 2009
|
#9 | | Windows 7 Ultimate Vista Ultimate x64 QLD, Cairns |

Quote: Originally Posted by dinesh Why cant it be removed by AV? Did you read the quote in your post, she has already said that all exe's are infected so how would a AV be able to fix it without removing every exe, leaving the OS useless. | My System Specs | | System Manufacturer/Model Number Home Brew OS Windows 7 Ultimate Vista Ultimate x64 CPU Core 2 Duo E8500 3.16Ghz @ 3.8Ghz Motherboard eVGA 750i FTW Memory 2x2Gigs Patriot PC2-6400 LL Graphics Card Inno3D GeForce GTX260 216 SP Monitor(s) Displays ASUS VW222U 22" 2ms Response time Screen Resolution 1680x1050 Keyboard Logitech G15 Gaming Keyboard Mouse Logitech G9 Gaming Mouse PSU HYTEC 600W & Thermaltake 650W Toughpower Power Exp Case Thermaltake Armor LCS (Liquid Cooling System) Cooling Liquid Cooling System Hard Drives SATA 150GB
SATA II 250GB
USB IDE 750GB Ext. |
01 Aug 2009
|
#10 | | Windows® 8 Pro (64-bit) Mumbai, India |

Quote: Originally Posted by Mr GRiM Did you read the quote in your post, she has already said that all exe's are infected so how would a AV be able to fix it without removing every exe, leaving the OS useless.  Some AV like Avast has an option to even repair infected .exe files. Hence i asked. | My System Specs | | System Manufacturer/Model Number Samsung NP530U4B-S02IN OS Windows® 8 Pro (64-bit) CPU Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache) Motherboard Samsung Electronics Memory 6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1) Graphics Card AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic) Sound Card Realtek High Definition Audio Monitor(s) Displays 35.56cm (14.0) SuperBright 300nit HD LED Display Screen Resolution 1366x768 Hard Drives 1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD Internet Speed sucks Antivirus Microsoft Security Essentials Browser Google Chrome (Sync enabled) access to microsoft.com is not possible problems? All times are GMT -5. The time now is 02:48 PM. | |