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#1
Windows Firewall will not start
(Windows 7 Home Premium 64bit)
I have literally tried everything. Including the various Fixit's and nothing seems to work.
Infact, one of the Fixit's, namely one that has 'malware' in the title (something like... MicrosoftFixit.malware.Run or something to that effect, it was downloaded from the Microsoft site), had an option to fix the firewall as well as fix group policies. Because of the group policy "fix", it pretty much destroyed my computer by making me unable to start up most files by giving me a "data of this type is not supported" error on nearly every single file I was trying to run. exe's, .reg's, etc. Only thing I was pretty much able to run was Firefox and that was it.
I also tried two others that were also supposed to try and fix the firewall and no luck. After that one Fixit destroyed everything, I am no longer using them for anything. So please don't direct me to them as none of them is fixing my specific firewall issue and instead, makes things worse.
Luckily, I already had the Administrator account enabled so I booted up into it to try and bypass that specific error. Tried to install a gaming-relating program called "Raptr", and it ran into that same error. I gave in and did a system restore to the earliest point I had (I only have around.. 10 entries saved or so in it at a time, I don't know how to increase that if it's even possible) and that error is now gone and my normal user account is back to normal.
However, I still can not run Windows Firewall and I have done everything including double checking services that it requires, virus and malware scans (I run Malwarebytes and Avast) and nothing has popped up. I need the firewall running in order to install Rosetta Stone, and it was that program that made me realize that the firewall was disabled, and I don't know how long it's been disabled nor do I have a system restore point early enough to see when it was enabled in the first place.
I have done various registry "fixes" and rebooted for settings to take effect, and nothing has worked (and yes, I did export the file before messing with settings to put everything back to how it was before I started playing with it). I don't have discs to reinstall Windows either (and due to financial reasons, I don't even have the money to buy any as everything goes to bills, and before anyone asks, this computer was a gift, not out of my own pocket).
I have also ran sfc /scannow and it checked out fine and did not encounter any problems. I ran it around 4 different times, and each result was the same. The message I get is "Windows Resource Protection did not find any integrity violations".
The Windows Firewall Authorization Driver is also running and set to "Demand". Windows Defender is also up and running and has had no problems with running as far as I know.
I have googled everywhere and have not found a working fix, nor does the various Fixit programs do any good for my case. I no longer have any trust in them because of the hell I went through with not being able to run any files, so I refuse to use them from now on (never even fixed my firewall issue anyways...)
Providing images to all the various firewall-related bits.
When I click the button, all I get is a spinning blue circle and it stops eventually, and nothing happens.
If I click on turn on now, it gives me the error to the right. If I choose to turn on manually, it just sends me back to what I have in the first image posted.
This is when I try to start the service...
This as well...
I have provided as much information as I could possibly muster, as I am desperate to try and get this problem fixed. So hopefully someone can help with the information I've been able to gather....
edit: Looked in the event viewer and this is what I get:
Audit Failure: The Windows Firewall service was unable to retrieve the security policy from the local storage. Windows Firewall will continue to enforce the current policy.
Error Code: 2147942413
Audit Failure: Windows Firewall was unable to parse the new security policy. Windows Firewall will continue to enforce the current policy.
Error Code: 2147942413
Audit Success: The Windows Firewall service was stopped.
All in order from the earliest entry.
Last edited by Brink; 28 Oct 2011 at 12:06. Reason: embedded images