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Windows 7: What is privacy protection? Fake virus program?

07 Nov 2011   #11
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You're best bet is to format your hard drive and carry out a clean install of Windows or a factory restore if you are using recovery discs.


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07 Nov 2011   #12
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Following the advice by seavixen32 ...

If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums.
You should consider them to be compromised.

They should be changed by using a different computer and not the infected one, if not an attacker may get the new passwords and transaction information.

Banking and credit card institutions should be notified of the possible security breech.

More info can be found below:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
How to report ID theft, fraud, drive-by installs, hijacking and malware? Security | DSLReports.com, ISP Information
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07 Nov 2011   #13
Meemee

Windows 7
 
 
Did I get it all out??

If I ran tdsskiller and it didnít detect anything, and if my computer appears to be working properly (I could run my antiviral software and it didnít come up with anything either), does that mean Iím free of this privacy protection?
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07 Nov 2011   #14
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please see this ... removal instructions: Remove Privacy Protection (Uninstall Guide)
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07 Nov 2011   #15
Meemee

Windows 7
 
 

I did that, and I did a system restore after that to a few days ago, and I just want to make sure my computer is safe from that
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07 Nov 2011   #16
bigcitycat

Windows Seven, Ubuntu
 
 

Quote   Quote: Originally Posted by klarose1 View Post
I already fell for the privacy protection scam and purchased it yesterday!! Now it's in my computer and I can't open the Internet and it's asking me to purchase more!!! What do I do now???
Call your bank and cancel the transaction. Have them issue a new card.
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07 Nov 2011   #17
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

@ Meemee did you have "System Protect" on your computer?
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07 Nov 2011   #18
Shift209

Windows 7 Ultimate x64
 
 

I've recently been hit by this too. Malwarebytes seems to have taken care of the problem already, the only concern I have are about the few items lingering in my system configuration's startup menu.

I manually disabled these when Spybot's TeaTimer (I think) was spamming me with alerts to allow or deny changes being made in my start up. This all happened when taking care of privacy protection. Since then I've updated Malwarebytes and used quick scan with no more problems being found.

A lot are the same dwme.exe in my AppData\Roaming\ folders. There's also .exe's in my C:\windows\system32\ folder.

Not sure if they're doing anything, just feel uneasy with them being there


Attached Images
What is privacy protection? Fake virus program?-capture.png 
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07 Nov 2011   #19
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi Shift and Welcome. Exe's in system32 is fine, many Windows components live there and in system. Those listed in you snip don't look valid though. You should also run a full MalwareBytes scan.

Note   Note
If others have this same infection, please read through this thread and try the suggestions here. If you have no luck, start a new thread in the Security forum outlining the steps you've taken. Jacee has posted a way to manually remove Privacy Protection below.
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08 Nov 2011   #20
Meemee

Windows 7
 
 

@jaycee:

I don't know what that is, if that's part of the privacy protection thing I don't know, but it it's a legit antiviral software I may or may not have downloaded at some previous time, no I don't have it
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