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Windows 7: What is privacy protection? Fake virus program?

11 Dec 2011   #61
executiV

Windows 7
 
 

From the webpage you posted Golden when I try (on either computer) to download the free version of malwarebytes I am linked to CNET, from where I downloaded ARO2011.

For now I may leave it and just keep an open eye for abnormalities, I don't use it to go online often and do not want to purchase malwarebytes online from this unit, as I would need to enter important information to pay. For now it is working and I can complete my schoolwork for this final week, thank you all very much. I did restore it to a date in November prior to the issue, hopefully that helped.


My System SpecsSystem Spec
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11 Dec 2011   #62
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Quote   Quote: Originally Posted by executiV View Post
The Kaspersky scan didn't come up with anything, on the malwarebytes it said 2700 or so threats found, I didn't purchase it to clean the unit, though.
You do NOT need to purchase Malwarebytes in order for it to remove what is found. Did you download something other than Malwarebytes?

Since you accomplished restoring your computer to an older point, I suggest you uninstall whatever you downloaded and do the following, downloading MBAM only from the link I posted which will redirect you to malwarebytes.org/products/malwarebytes_free:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, be sure Quick scan is selected, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, EXCEPT items in System Restore as shown in this sample:
  • Click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See the Note below)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Please post contents of that file in your next reply.


** Note **

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
My System SpecsSystem Spec
11 Dec 2011   #63
executiV

Windows 7
 
 

I previously downloaded ARO2011, TDSSkiller and something from Kaspersky

Every time I click any of the malwarebytes links posted I am directed to the CNET site and the only two options (both say "start download") lead to either RegClean or ARO2011. This is true for both my laptops, can I access it another way? Searched google and did not find anything I feel I can trust.
My System SpecsSystem Spec
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11 Dec 2011   #64
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi,

I think you are clicking the wrong link - please see below.

Regards,
Golden


Attached Thumbnails
What is privacy protection? Fake virus program?-capture.jpg  
My System SpecsSystem Spec
11 Dec 2011   #65
executiV

Windows 7
 
 

On the good computer I get a link to download RegClean Pro, is that the one I want?

The one with the issue has a link there for ARO2011, I mean above where 'NO' is written.
My System SpecsSystem Spec
11 Dec 2011   #66
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

No. The programmes name is : Malwarebytes

Try this link:

MajorGeeks.Com - Contacting Download Site
My System SpecsSystem Spec
11 Dec 2011   #67
executiV

Windows 7
 
 

I attached the log following the scan, one infection was found: Rogue Privacy

The results say it was quarantined and deleted successfully. Now what is in my best interest? Run any other clean-ups, or leave it as is? Also is there I way I can double check to ensure all is well? Should I scan once more?


Attached Files
File Type: txt mbam-log-2011-12-11 (21-14-20).txt (997 Bytes, 2 views)
My System SpecsSystem Spec
11 Dec 2011   #68
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Well done!

Reboot your PC, log back in as normal, then re-run a FULL scan with Malwarebytes again.

Regards,
Golden
My System SpecsSystem Spec
11 Dec 2011   #69
executiV

Windows 7
 
 

I made a mistake, I just noticed above it states run a quick scan, the one I last did was a full scan. Might this present a problem?

Also, I did not remove items in System Restore when I scanned previously, need I do the quick scan over?

EDIT: I just did the quick scan anyway, it only took two minutes and found no threats. I'm now doing the full scan once again.
My System SpecsSystem Spec
12 Dec 2011   #70
Corrine

Windows 7 & Windows Vista Ultimate
 
 

Hi, executiV. How is your computer now?

By the way, the quick scan with Malwarebytes was all you needed to do. See these quotes by nosirrah/Bruce Harrison, Vice President of Research, and RubbeR DuckY/Marcin Kleczynski, President and CEO:

Quote   Quote: Originally Posted by nosirrah
The MBAM quick scan option will catch every bit of live malware that the full scan will detect and 99% of the traces .

I develop the definitions for MBAM and have never needed to use the full scan to test them out .
Quote   Quote: Originally Posted by RubbeR DuckY
{SNIP}

Anyway, the quick scan catches 99.9% of malware the full scan catches. The only reason are anomalies such as malware archives and new malware hiding in new locations (which we detect a few hours after it is detected). So basically, it is like Lysol. Lysol is a germ killing spray, but in the commercials they say they kill 99.9% of germs. Reason -- some mutant strains and they get sued. I know, I know, bad analogy, but you get the point .
Note also regarding System Restore that in a full scan, MBAM (and A/V programs) scans System Restore. If it does not completely clean the file, the computer may not have a good restore point. At a minimum, it will be returned to the state prior to the restore, which could be defective due to a f/p or incorrect user action.

It is better to have an infected restore point than none at all. It is safer to create a fresh restore point after the system is clean and then use the Disk Cleanup "More Options" to delete all but the most recent restore point.
My System SpecsSystem Spec
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