| Windows 7: AV Security infected computer; seems clean, need help for prevention |
14 Nov 2011
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#1 | | |
AV Security infected computer; seems clean, need help for prevention At 6:30pm EST today (11/14/11) AV Security popped up after a message that stated Adobe needed an update. After 2 restarts, deletions, and various virus scans; Malwarebytes seems to now completely removed AV Security. But this still scares me. The thing acted like I was in safe mode once, and it seemed like its ads and "warnings" were like mocking me because I was trying to get rid of them.
Even though things seem to be fine now, I need to know a) how it got it, and more imporant, b) how to prevent this again for the future. I use Microsoft Security Essentials and Malwarebytes; both updated. There is also Windows Defender, but that's off and I don't what nor how good that is. My firewall is a Network Firewall. I'm only stating this just in case my computer's info on here is outdated since I last did it.
Thank you. | My System Specs |
| System Manufacturer/Model Number Gateway SX2802-07 OS Windows 7 CPU Intel Pentium E5300 Motherboard WG43M Graphics Card Intel(R) G45/G43 Express Chipset Sound Card Realtek High Definition Audio Monitor(s) Displays Acer S232HL Keyboard Standard PS/2 Mouse HID-Compliant |
14 Nov 2011
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#2 | | Windows 8 Pro with Media Center x64 Southern California, USA |

Quote: Originally Posted by BinkerNate I need to know
a) how it got it, and more imporant,
b) how to prevent this again for the future. Malwarebytes and MSE are really good (usually). The most common way for someone to get malware is by clicking a link to a website that is programmed to give a virus, or by opening 'bad' email. Internet Explorer 9 seems to be a bit better than other browsers (others may dispute this claim) because when something wants to download, it will straight ask if you are sure you want to download it. It has (if I may call it that) somewhat of an antivirus built in it. When Microsoft finds out about a 'bad' web address or common 'junk' emails full of spam and malware, and you click on it, IE9 will sometimes pop up a warning telling you if a web address or download is reportedly unsafe.
Also, whenever you are looking up a google search or reading your mail (or ANYTHING on the internet), be smart about what you click on. If you don't know who it is sending you mail, put it in the junk folder. If you don't know if a website is dangerous or not, be careful if you click on it. Google will recommend common websites at the top (after you perform a search) that are usually safe. read under the website description what the web address is. Safe browsing is your number 1 antivirus.
Make sure you do "full scans" with both malwarebytes and MSE. Some people may recommend a few other tools to make sure the virus is completely gone, but unfortunalty I am not familiar with those tools. Perhaps they can let you know what they are | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Dell Inspiron M5040 OS Windows 8 Pro with Media Center x64 CPU AMD E-450 APU 1.65 GHz Memory 4GB Graphics Card Built-in Radeon HD 6320 Graphics Screen Resolution 1366 x 768 Mouse Microsoft Wireless Mobile Mouse 3500 Cooling fan Hard Drives 500GB Internet Speed 2.86Mbps Download Speed, 2.85Mbps Upload Speed & 26ms Ping Antivirus Defender Browser IE10 |
15 Nov 2011
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#3 | | |
Who could I ask for more info and ideas for other anti-virus/malware to dl? Also, it seems my memory went down 10GB. Maybe that's Malwarebytes' recent update plus info over what it did to save my computer last night, but something to mention just in case. | My System Specs | | System Manufacturer/Model Number Gateway SX2802-07 OS Windows 7 CPU Intel Pentium E5300 Motherboard WG43M Graphics Card Intel(R) G45/G43 Express Chipset Sound Card Realtek High Definition Audio Monitor(s) Displays Acer S232HL Keyboard Standard PS/2 Mouse HID-Compliant |
15 Nov 2011
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#4 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
DustSailor has given you good advice. I would also recommend:
1. Scan your system with Microsoft Standalone System Sweeper: http://www.sevenforums.com/tutorials...m-sweeper.html
2. Consider a paid version of Mlawarebytes - it has a very good malcious IP blocker that will automatically prevent you from stumbling onto known bad sites.
3. Consider installing a browser plugin that will help you identify potentially malicous Google serach links. There are many free plugins that do this. I use Norton Safe Web Lite.
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
15 Nov 2011
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#5 | | Windows 7 Home Premium x64 SP1 SoCal USA |
I would also immediately run a scan with Hitman Pro ( Home - SurfRight ), followed by an online scan with SUPERAntiSpyware ( SUPERAntiSpyware.com - SUPERAntiSpyware Portable Scanner ) to make sure the machine is clean.
MSE is an adequate free AV, but any AV, paid or not, should not be your first line of defense regarding browsing the internet. Virtualization or what's commonly known as "sandboxing", should be your main weapon against online threats. Sandboxie offers a free and lifetime paid version ( Sandboxie - Sandbox software for application isolation and secure Web browsing ) of a very powerful sandboxing tool. It basically places your browser into a virtual sandbox while browsing the web, and completely isolates your machine from any and all malware. If you are unfamiliar with Sandboxie, search YouTube as there are several good tutorials on how to use it.............. Users who rely only on their antivirus as protection will sooner or later start a thread very similar to yours!
This vid is a bit old, but it is really good and still applies today: http://www.youtube.com/watch?v=GueXMq-Vyi8 (Part 1) http://www.youtube.com/watch?v=2IbwhE-r8_k (Part 2) | My System Specs | | OS Windows 7 Home Premium x64 SP1 |
15 Nov 2011
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#6 | | Windows 7 Ultimate 32bit SP1 |
| My System Specs | | System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio |
15 Nov 2011
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#7 | | |
Thanks guys. But some of these ask or are required to be pt on a CD or USB. I just want it on my computer so I can scan it.
Also, just now MSE caught two bad things: Backdoor:Win32/Cycbot.G and Rogue:Win32/Fakescanti. | My System Specs | | System Manufacturer/Model Number Gateway SX2802-07 OS Windows 7 CPU Intel Pentium E5300 Motherboard WG43M Graphics Card Intel(R) G45/G43 Express Chipset Sound Card Realtek High Definition Audio Monitor(s) Displays Acer S232HL Keyboard Standard PS/2 Mouse HID-Compliant |
15 Nov 2011
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#8 | | Windows 7 Ultimate SP1 (x64) South Australia |
Run the recommeded stuff from the CD/USB/online scan first to make sure your system is clean - unless you do that first, anything you install to your PC will always be suspect. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
15 Nov 2011
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#9 | | Windows 7 Ultimate 32bit SP1 |
Quote: Backdoor:Win32/Cycbot.G is a backdoor trojan that allows attackers unauthorized access and control of an affected computer. After a computer is infected, the trojan connects to a specific IRC server and joins a specific channel to receive commands from attackers. Commands can instruct the trojan to spread to other computers by scanning for network shares with weak passwords, exploiting Windows vulnerabilities, or possibly spreading through backdoor ports opened by other families of malicious software. The trojan may also allow attackers to perform other backdoor functions, such as launching denial of service (DoS) attacks and retrieving system information from infected computers. Using a known 'clean computer', change ALL your passwords ... do not use the infected one to do this!
Flush the DNS cache and restore MS's Hosts file:
Copy and paste these lines in Note pad. @Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0
Save as flush.bat to your desktop.
Right click on the flush.bat file to run it as Administrator. Your computer will reboot itself.
See what you've been hit with Encyclopedia entry: Rogue:Win32/FakeScanti - Learn more about malware - Microsoft Malware Protection Center | My System Specs | | System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio |
15 Nov 2011
|
#10 | | Windows 8 Pro with Media Center x64 Southern California, USA |

Quote: Originally Posted by Jacee Ah, those get a lot of people.
Yes, be careful when you see something like that telling you you need to scan for viruses on the internet (after you've clicked your browser), OR any pop-ups that claim the same. You can go directly to a website that you know is a true antivirus to scan for viruses, but random websites or pop-ups should never be accepted. I would click log off if it happened (so it shuts down IE for you automatically) in the event i stumbled upon something like this (I have). Don't ever click okay, and sometimes clicking cancel is the smae as clicking okay.
PS. you should be able to save all open programs before you log off as nothing bad is downloaded until you accept it
However, do follow what Jacee said. This is a safe website scanner: 
Quote: Originally Posted by Jacee PPS. Why all of a sudden do I find like 10 posts from jacee that I want to rep, but can't because I have only recently repped her? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Dell Inspiron M5040 OS Windows 8 Pro with Media Center x64 CPU AMD E-450 APU 1.65 GHz Memory 4GB Graphics Card Built-in Radeon HD 6320 Graphics Screen Resolution 1366 x 768 Mouse Microsoft Wireless Mobile Mouse 3500 Cooling fan Hard Drives 500GB Internet Speed 2.86Mbps Download Speed, 2.85Mbps Upload Speed & 26ms Ping Antivirus Defender Browser IE10 AV Security infected computer; seems clean, need help for prevention problems? All times are GMT -5. The time now is 05:12 PM. | |