Windows 7 - Virus disabled everything,no system restore point & no internet

Oldgreggm · 11-29-2011

Hi,my laptop appears to have a virus.everything I'd disabled, there is no system restore point, can't connect to Internet - any ideas on what I can do ? Someone recommended full system reboot but it won't let me save stuff onto s disc so I'll lose everything help please

roban · 11-29-2011

There are 3 ways I would attempt to deal with this:

Use Microsoft's System Sweeper either 32bit or 64bit or another boot virus CD like BitDefender or Kaspersky.
Move the hard drive to an exterrnal enclosure and connect it via usb to another computer but be careful not to infect. You can use the host computer's anti virus scanner and run chkdsk.
Use a 3rd party software like Spotmau to copy your files to a flash drive and format the drive.

rubyrubyroo · 11-29-2011

Welcome to windows 7 forums Oldgregm!

I'd ask that you please list any infections that are detected after the first step roban mentioned above (making the Sweeper disc and booting the computer using the disc). As well as the results of any actions taken (i.e. removed sucessfully, etc)

Thank you,
Mike

rubyrubyroo · 11-29-2011

Oh and heres the link incase you dont know where to find the software: Sweeper

Mike

Francis93 · 11-29-2011

Have you tried to boot into safe mode?

Start your computer in safe mode

If you can boot into safe mode (Safe Mode with Networking), download Malwarebytes' Anti-Malware, install and update it and perform a full scan. You can also use Hitman Pro or SUPERAntiSpyware to complement Malwarebytes.

If not, find an Internet cafe that allows you to burn or use a friend's PC.
Read this article regarding rescue CDs.

Windows 7 - Virus disabled everything,no system restore point & no internet

Virus disabled everything,no system restore point & no internet problems?